Tire Repair Tire purchase, mounted and balanced…read more Work was done promptly and properly Treated with respect and everyone was friendly and polite

I get service for my car done here as well as tires. They are very service oriented, friendly, and…read morereasonably priced. I would highly recommend them.

Best pricing, honest fair and overall great people! You supply parts, he only charges for…read morelabor-very reasonable price! I highly recommend checking them out, they know what they're doing and then some. Literally available 24/7 if stuck on road, locked out of car, etc! Saved me literally more than half a grand. He actually took the time to check and make sure I needed everything I thought I did. Turned out I only needed one of my roters and a set of break pads replaced. Everything else I get to take back and get money back for.

Changed a tire for me and did a great job, they were quick and helpful. I even stopped by the next…read moreday to get the lug nuts torqued and they did it for free. Would highly recommend!

I write this review as a disappointed customer. I chose to…read moretrust Sauter Automotive with my 05 Honda Odyssey as this vehicle was having an issue where 3 out of the 4 calipers were engaging at all times. Essentially the van was constantly braking for no reason. I chose them based on the 5-star reviews, but did not get a 5 star experience. I knew this was going to be a pricey repair and had saved 5-6k for it (I did not let them know this) . Initially I was quoted 4 brakes pads, 4 rotors, and 3 Calipers as one was behaving correctly. I'm my early conversations with Beth, the mechanics wife she assured me her husband the mechanic would find the issue and that all that work had been done, and that if need be we would replace the ABS Module and that he had replaced the brake booster and master cylinder as well. Next step would be to replace the ABS Module/Pump. In our following conversation she mentioned that only the front brake pads, calipers, and rotors had been replaced, and that nothing had been done with the brake booster and master cylinder other than taking it apart to replace some pins. This did not align with what was quoted and what Beth had mentioned in our previous phone call. When I asked calmly out of curiosity about the discrepancy in what I had been told prior she started yelling at me that she's not a liar and that I need to trust her. This was very off-putting as a customer who was trusting their shop with the 2nd largest purchase someone makes in their life time and gave money down. She then expressed that I didn't give them enough down and that she was angry I didn't put 50%. She never gave me a value on what the repair would cost so naturally I asked "50% of what value? I was never given a true quote on what things would cost". She then proceeded to tell me how they don't know how much it's going to cost. She was upset that I didn't put 50% down even though she signed off on the $600 I did put down initially (please see attached). In this same conversation she verbatim said "Let me be clear Charles, I will always put the shops well-being above any customers." She quoted me an ABS Module/Pump at $1700, said that they couldn't find it anywhere, and that they didn't want to go used. On the phone with her I looked up the very part on Google and there were many options used for $50-$100. She grew silent and had a long pause before responding letting me know that they only trust and use three parts distributors. Their recommendation was to dump the vehicle before the hard work even began. That's the equivalent of an orthopedic surgeon replacing someone's hip, doing half the prep work, and then when it became time to actually replace the hip and do the hard work, closing up the incision point and saying it's too hard and that they don't want to take the risk of replacing the hip. Long story short they didn't want to do the work after starting. They left the job unfinished and took the easy money. Today when I went to go pick up the car and finally revealed to them I was willing to put $5-6k into the vehicle the room grew dead silent where you could hear a pen drop, this is the point where it was clear money was the only priority of the shop, rather than doing quality work. She also let me know they do use used parts and that's an option. (Contradicting what she had told me about only using three trusted parts distributors). Based on my experience with the lack of consistent communication, prioritizing themselves over their customers, false promises, unwillingness to finish a job they started, and emotional outbursts over the phone when trying to understand their process, I whole-heartedly cannot recommend Sauter Automotive for automotive repair. I am very disgruntled as I still have no answers on what's causing the issue from the "experts", only the symptoms were addressed. You will have better luck getting a BlueDriver Bluetooth Pro OBD2 Car Diagnostic Scan Tool from Amazon rather than wasting $1300 at a scam shop like I did.

My son's Explorer had an overheating issue outside of Carlisle and he pulled into Casey's. I…read morelooked around and couldn't find anything obvious, at this point I realized all of the coolant had gone on vacation. I did a Yelp search and found Sauter Automotive. I gave them a call and Beth was absolutely amazing!!! She lined up a tow truck to get our vehicle to there shop, called me with updates, and was extremely knowledgeable!!! We live in Indianola, but if I could get my vehicle to them for repairs I would!!!

Amazing experience. Trailer was in great shape and Sam was super helpful getting me set up to make…read moremy rental successful. Will rent again sometime in the future.

Messed up the front of my car a little, my own fault, not paying attention, turned too sharp…read moredropped into a big hole, therefore my tire was rubbing on the bottom plastic part. I had gotten an oil change and tire rotation out here when they first opened up after Covid, they were very reasonable and I was very pleased with their service, so I called them first thing next morning to see if they could take a look at it. Jake said sure they could fit me in at 2:00 on the same day. Chantel got me right in and with a little consulting from Jake the both of them got me fixed up in less than a half an hour, and didn't charge me a dime. That's why I love living in a small town, people taking care of each other. Needless to say, they will be getting all of my business from here on out Highly recommend!

Cary did repair on my Subaru Outback, and he went above and beyond. The vehicle looks wonderful…read more The repair was seamless and that you cannot even tell that it has been repaired. It looks just like you! The car was not only repaired, but was cleaned on the inside and he buffed out my headlights! What a wonderful wonderful job. Thank you Cary & crew!!

Brian Thomas, owner/operator of After Hours Automotive, goes WAY above and beyond for his…read morecustomers. He works tirelessly to get jobs done in a timely manner. Even if he wasn't my brother, I absolutely wouldn't hesitate to trust a vehicle to him. He is beyond knowledgeable about so many vehicles. If he doesn't know, (which NEVER seems to be the case!) he'll find out. I can't recommend his expertise enough. He is also MORE than fair with his prices. Let Brian help with your vehicle needs. Call today. Brian Thomas After Hours Automotive 1(641) 891-1443.

I called Chad at 515 Auto Shades and he fit me in due to a no show, I was there in 10 minutes and…read morewatched him install the tint on my Ranger Raptor, it was obvious he had great skills and had the job done on 30minutes. His price was better than 2 quoted I had received the day before!! I would recommend this business for your turning needs