Who doesn't love Ulta?? I needed to re-stock on setting spray and find a new lip combo, so of course I came to Ulta. I always feel like a kid in a candy store here. Their team's pretty friendly and helped me find exactly what I was looking for. read more

Ulta Beauty - Eye cream - Hair Salons Near Me - Dobbs Ferry, Ohio

Purchased a michael todd beauty micro planer tool online. Got it out of the box and realized that it had been previously used AND it wouldn't charge. So, off to the store I went to return it. Walked into the store. Wasnt greeted but was overwhelmed by the fragrance. Stood in line to return the item. There were two people ahead of me and two people behind me. Although there were multiple associates on the floor and maybe four other customers in the aisles they only had one girl running registers. Once I got to the register the sales associate was very helpful. Sent me to the floor to get an exchange. Couldnt find the item or the location it might be in so I tracked down an associate and he nicely found it for me. Back to the line. Waited my turn and had it exchanged. All in all, it was fairly easy to return. I browsed the floor afterwards and noticed they don't really carry any of the brands for cosmetics that I use, but they did have a large selection of NARS AND Tarte. But I used Jones Road and Ilia so that was of no help. I couldnt find the Amika hair products I use, so there was no addition purchases for this girl! read more

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I would leave this store a zero if I could! My account was hacked into today and someone purchased items with my reward money. I was able to cancel the order after calling twice to headquarters before they picked it up. The store manager said they were too busy to help!! We called the store 3 times and not one person would help! Beware!! Watch your account! This store won't help you. I do t even live I. Ohio! This was done online and was to be picked up in the store! They could have caught them if they just took the time to help! read more

Nice place for make up and beauty supplies . I really don't wear make up but was admiring my daughters lip color and they said it was sold here so I purchased some and it's a beautiful color. It's Rihanna line and I signed up to get discounts for my next purchase k cashier was friendly and had a nice smile . Glad to see someone enjoy there job these days . read more

Ulta Beauty - Hair Salons Near Me - Dobbs Ferry, Ohio

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I came in to find 1 product and I found it on my own but when I got to checkout there was 2 girls helping one customer and he was on the phone anyways so he wasn't really checking out. None of them even looked my way and I sat there for over 5 minutes, mind you no one is in line. I was really disappointed they didn't even say anything to me or help me in the store nor welcome me in. read more

Ulta is a great option if you're looking for any sort of beauty product. They have a great selection of prestige makeup brands, all sorts of skin and hair products, you can find everything you need to do your nails or recreate a spa day at home. They also offer hair and brow services in the salon towards the back of the store. This location is always kept clean and organized, and I've never ran into an issue of them not having a product that I'm looking for. The staff is also friendly and the check-out line never takes too long. Pro tip - sign up for their rewards and save money while you shop. They have coupons like $3.50 off a purchase of $15 or more. They also add up points as you spend which equates to money off your purchase and regularly have deals on different products. Way better rewards program than their biggest competitor. My favorite items include the Born This Way foundation, Clinique Moisture Surge moisturizer and under eye treatments, Not Your Mother's hair care products, and I use several of their Ulta brand products. This will likely continue to be my go-to location... unless they decide to open one a little closer. read more

I needed a little relaxation today and I knew I could use a facial so I called to see if I could get an appointment today. They were able to squeeze me in for a 20 minute one. I've never had services done at Ulta so I didn't have any expectations. Their salon area is in the back and is a very small area. There is no private room or massage table to lay on. It's kind of a hidden room behind the products where she does the facials in a chair that reclines back. They offer you water and blankets. Although it was only 20 minutes my face was refreshed and looked great. She gave me a few samples to try. They have a brow bar in the front of the store and I was interested in getting lashes but after speaking to one of the associates I decided against it. It seems what they offer are more for an occasion happening that day because the lashes won't last much longer than that. You also have to buy the lashes, so you're really just paying them to apply. But they offer a less self service option in the back. read more

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I checked online to make sure the items I wanted were available in the store. When I got to the store (same day) every single thing except one item was in a box "in the back". I get it is very busy and they may be short staffed. It's the nonchalant "yeah maybe just check back in a day or two" while everyone stands around talking about the weekend. read more

Normally a great experience. Except this time just rubbed me the wrong way. I had the cashier angelica and she seemed like i was the worlds largest inconvenience to her. As someone who works in customer service I know how taxing it can be but you can never show that on your face. I tried to engage in conversation and I was immediately shut down. She didn't even want to service me to begin with she had her head on the counter and just watched me as I stood in line waiting to be told that she could help me. Overall a great store but please don't let one person ruin your reputation read more

I have been here twice for hair services. Both times they added services without first informing me (masks/ treatments) and tripled the charge I intended on spending. They chopped off hair that was uneven and looked messier than what I went in with. Also, on their website, they mentioned heat styling with the service I signed up for. They seemed rushed towards the end, and told me they were finished after a simple blow-dry, yet somehow charged me extra? Definite not reusing their hair services again. read more

I have heard great things about this place, but I can't say that I love it. I have been here twice, and always feel that I am in a glorified drug store... they carry high end things, but is step up very basic. Maybe I am spoiled by Sephora's sleek black store. This specific time I went in to purchase make up brushes that I saw on the website for BOGO 50% off, which was not reflected in the store... I wasn't having a great day, and this didn't help. When I have more time to peruse, I may make another trip, and hopefully discover what the hype is all about. read more

I was visiting Columbus and scheduled a wash & blowout at this store location. The salon team is completely new. Brittany (sp) did a great job styling my hair. She told me she has 11 years experience in the hair business. Salon is very clean. read more

Ulta is my usual go to makeup/skincare store. I had purchased some items last year that were recently recalled. I no longer had the receipt but Caleb was able to find my transaction through my rewards account and get the manager to issue me a store credit with no issue. He hadn't even heard about the recall but made no issue of my return. read more

I wish could give this store a ZERO star rating. This store NEVER, EVER has what I need. EVERY TIME I go in there to buy Bare Minerals make up they don't have my shade. I get the Veil powder. They only make 4-5 shades!!! Why the hell cant they manage to keep it in stock???!! I'm OVER IT!! The only reason why I even take the time to go on there is because I can usually find parking. But I'm always saying a prayer with my fingers crossed they have my product. But low and behold they don't. Then when I mentioned it to the cashier she just said sorry and "but you have a cute wallet!" WTF I'm a SEPHORA girl from here on out! PEACE read more

I was looking for a new highlighter and an PUR brand make up artist helped me find a fantastic new highlighter and a few other items I needed! The wait in line wasn't bad at all for a Saturday evening and all of the staff was very cheerful and helpful. Mucuh nicer than some other local Ulta's I've visited! read more

This review is really for the Benefit Brow Bar. I made an appointment for a Saturday afternoon. Although I didn't get seen until about 10 minutes after my appointment time, I still had a great experience. My brows were tamed by Germaine. I've never found anyone who does my brows the way I like, so I generally just kinda let it go. Not this time. Benefit's staff shows you what your brows will look like before they wax. Awesome. The shape of my brows looked killer. My eyes were open, alert, and beautiful. Germaine was personable and so skilled! I made an appointment for the following month, and will be back here like clockwork to keep these brows under control! The rest of the store is great too. There are always good deals ($2 Ulta nail polishes, $5 off coupons, etc), and you can test everything. So fantastic. They have a good selection of both high end and drug store cosmetics. Set aside plenty of time to play and discover when you head here! read more

I called to see if this location was able to provide me a haircut. Being new to Columbus, I am trying to find the right stylist. I specifically asked if there was someone on the staff who can cut hair for women of color. I was reassured there was and I was given Aimee. I had THE worst haircut ever imaginable. My cut was uneven, not blended at all, and dry. I explained my unhappiness and she asked if I'd like to book an appointment for next month. Ummm no are you crazy! The cashier felt so bad she loaded me up with a bunch of freebies. I will only go back for products but NEVER to the salon. read more

What do I love about Ulta? Their clearance sections! They have 2 clearance sections. One with face and hand products and one with hair products and you can find great 1/2 price deals at both! Their staff is sometimes helpful and sometimes not. After seeing some of the girls that work there, I am afraid to try to Benefit Brow Bar---if you know what I mean??? I love that they carry high end and low end products. Do I get everything for beauty here? NO. Could I? YES! read more

I was completely unaware of Ulta until seeing the Easton location. After hearing rave reviews I decided to check it out. I came armed with a coupon to buy my mascara and enjoyed wandering around. Like Sephora, they have upscale makeup (Bare Minerals, Benefit...), skin care and perfume all under one roof. Unlike Sephora, they also have drugstore brands, so It's really a one stop shop for beauty needs. Ulta has their own line of products that were tempting me. There is also a full service salon and every type of hair tool imaginable. I'll definitely be back and it may just replace my biannual trips to Sephora. I like the large space so you're free to test things out without bumping into someone. Most of all, I can use the $3.50 coupon which always seems to be available. You can't go wrong with saving a few bucks! read more

I can't say enough good things about Ulta! I buy everything (beauty wise) here, mostly because their points system is amazing & I generally get a few $10 or $20 off a year. I don't buy makeup/hair products often - but when I do I go here. Ulta reps have also turned me on to new beauty names that I wouldn't have otherwise tried. I highly recommend asking a rep for advice on a new foundation, concealer or mascara. You will not be sorry. Plus they have a 30 (or 60) day money back guarantee. Just keep the original packaging & receipt. If you don't love your product - you will get a full refund!! read more

Got a wax with Lance and was very pleased with the results! From start to finish he was super relaxing which made the dread "tear" much more bearable. Upon checking out one of the cashiers made an "oops" which resulted in me having to drive back to the store which was disappointing. However, the store manager gave me the product for free because of the trouble which was excellent customer service! read more

Ulta is my usual go to for my makeup! They Carry plenty of great prestige brands, but also have a good variety of drugstore brands too. They run some awesome deals throughout the year and have a good birthday program to get a little freebie sample. I have not used any services at this ulta. The employees at this location are always kind and helpful and the store is usually well stocked and clean. read more

I am going to comment on two things: first, the brow bar, which is why I came in. Second, the overall store. The brow bar was very easy to find and well kept. There was a slight mix up in the schedule but Ashley was able to get me in just fine. I appreciated her careful assessment of my brows: we had a conversation as to how I liked them, what I needed, etc. Then she used the appropriate cleansing and conditioning products to make sure the waxing didn't torture my skin. I tend to have sensitive skin so I appreciated that. The only "negative" is the lack of privacy. You are at a beauty bar, sitting in a chair out in the open, so customers are just browsing on by. As for the store I had already been planning to shop there but the scheduling delay allowed me plenty of time to peruse. I have been in several ULTAs in PA, MA, and FL so I can safely say this one is no different. It is very bright, clean, well organized, and has a nice clearance section (though like most women I wish it were larger because beauty products are so pricey!). I always love their selection. As someone who uses Dermatologica ULTA carries the full line AND has facial treatments available in the store. The rest of the staff was helpful and pleasant. I will definitely be back. read more

A friend recommended Larry in the salon, and I've become a raving fan. He is a detailed listener and I get (never received before) compliments on my color. read more

So bright in there! I was helped by a wonderful lady with bright orange hair! She was very knowledgeable and knew exactly where everything was located!! Great rewards program as well! read more

I've shopped at this location for a few years now and almost every single time it's literally the same. Someone may or may not greet you...that is the extent of their customer service. Looking for something? Find it yourself. Have a question? Don't bother asking. I've had employees either watch me but not greet me, never be around, or look at me like a moron when I ask a question. So I've gotten used to never asking for anything. Which leads me to today. I was actually greeted today. Phew: sigh of relief because I had a question. I ask if they carry a product and the employee is rude in response. I'll find any reason to never come to Ulta again because I'm tired of being treated like dirt. read more

This ulta was a joke. Go here all the time. Three people standing up front talking to each other not asking anyone if they need help. Asked the cashier about something I have a free coupon for, that would tell you how much Money I spend there, and she had no idea just walked me to the brand and told me to pick something out... that's not what the coupon was for. I was finally so irritated I left. Poor customer service read more

I have shopped here plenty and yesterday I decided I will never return. Staff was rude and unhelpful. Dismissing my questions and when I I quoted about a coupon I had without even looking at it she stated " the computer won't let us alter any type of date "II will take my business to Sephora from now on. When I told the sales floor associate i would prefer to purchase my items at Sephora she replied "that's fine , it won't hurt my feelings " sigh .....I really miss kind and helpful people in retail. read more

ooo la la...je t'aime Ulta. Word to the wise - Ulta Rewards - do it. There are a ton of beauty supplies here. A TON. Ranging from make-up to cleansers to shampoo/conditioner to accessories to perfume. Wow - so many choices. The down side is they can be a little pricey. They always have a legit clearance section though to balance the expense out. Good stuff too - brand names, not just throw back. The rewards program will keep you with coupons and free stuff on occassion. I got free CK mascara just this month from them! The store is always perfectly organized and squeeky clean. Associates are uber helpful and always friendly. Nice job, Ulta, nice job. read more

Very excited that Columbus now has not one, but TWO Ulta stores! The other is at Polaris (adding it next). I was thrilled to check out the store - which is massive. They carry everything from high end to every kind of drug store brand cosmetics, skin care and hair care. There's also a hair salon, eyebrow waxing, and makeup artists. Definitely a fun place!!! read more

Got my eyebrows waxed here. She did a nice job. The inventory at this store never seems to be all the way up to speed. There were large gaps where the eyelash packages should have been. One of my close friends is really into makeup, so I have met her there a few times. Also, on this visit, I asked about where to locate coupons. The cashier held up a copy of the Ulta brochure and coupon in the Sunday paper to show me that was what it looked like, and then put it back down. She didn't offer me the coupon-which was weird because I had just asked for one. I don't know, maybe its just me. read more

I went to Ulta on June 22, 2017 to find some makeup. Payton helped me get a color match for Bare Minerals and she educated me on the product. She was very knowledgeable and her customer service was phenomenal. Thank you! read more

Customer service is terrible. No one says "hi" when you walk in, a few of the staff members were just standing at the desk. I browsed the store and had a question about a shade of eye liner. A sales girl started to approach me and I tried to make eye contact with her instead she saw me and turned and walked the other direction. The same girl passed me two additional times without saying a word. I did however hear her ask other customers if they needed any help. This isn't the first time I've received less than mediocre customer service at this location. I ended up just putting my items back and left the store. I wasn't giving this location any of my money. read more

As soon as I walked in, My hairdresser Christy was standing there to welcome me! Walked me right to the chair! Christy was so wonderful, she helped me pick the right colors that would work for me and was sooo sweet! I will be coming back to the Salon just because of her! read more

Think Sephora mixed with the Target make up aisles. They have a ton of the nicer, more expensive brands, as well as your regular Revlon and Maybelline stuff. I really like coming here for the Batiste dry shampoo because they have more variety and I think its cheaper than at Sallys. You can also find your lotions here and they've recently added a men's section. Don't forget to get the Ulta card, they will send you good coupons! read more

The employees are not friendly. I walked in and they're all talking amongst each other and just watched me walk around. Literally walked past the same group of girls multiple times and not once was I asked if I needed help. I mean come on. read more

I am giving 3 stars for variety. I give 0 for service. Not approached by one of the at least 4 people on the floor. They were not overly busy .. one worker sitting on the floor with inventory ( who previously asked someone if they needed anything) said to me, "I will move over so you can get by." Perhaps I am not your demographic (over 50) but I am a high end buyer. I will just drive over to Nordstrom's ! read more

I used to shop at Ulta all of the time when I lived in a different part of the state but I won't be back to this store. This is the third time I've been here in the last month looking for advertised items that end up being our of stock. But even worse is the condition of the store. You walk in and the floor is dirty, there's trash laying around and the sale displays are messy and mostly empty. The interior of the store is no better - empty bins and random items tossed around. Help is nearly impossible to find but the answer is that the item you want is sold out when you finally find someone. The line is slow and long if you find something worth buying. I was excited about the revamped rewards program but its not worth it for the terrible shopping experience. read more

Do not use the hair salon. Just had the worst haircut of my life. They don't know how to cut or style curly hair and I left with my hair pulled back (same way I came) because the cut is so uneven and my hair is super frizzy. No one should leave the salon looking worse then when they arrived. read more

I went today with my little sister to get my eyebrows done today, Court and Ashley were incredible! If I didn't live 8+ hours away I would get my eyebrows done by them all the time. read more