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    Ulta Beauty

    3.4 (171 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

    Services - Ulta Beauty

    Haircut

    Ulta Beauty Photos

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    Reviews With Photos

    Elisa G.

    I've never been to this Ulta Beauty in Westwood Village on Kinross. They have a hair salon in back so you can get your hair colored or cut or styled! It's very reasonable. They validate parking as well, so that's great! I waited in line to buy a lip liner and an eye pencil and the sales person was very nice

    Before: Too Dark root, warm, pulled down so far and uneven

    Wow! Where do I begin! I usually go to my regular hair dresser not at an Ulta but she couldn't take me in, I decided to try and fix my own hair and failed. Came to the Ulta in a panic and they took me in right away. They were super nice but didn't really get my hair to how I had wanted so the salon manager was super nice and said I could come back and get it fixed free. Unheard of! So pleasant, helpful and offering to fix it. I had had a bad day and she made it so much better. So I came back the next day and had a very sweet hair dresser Fatima. She even rearranged some things to get me in. Keep in mind she is a lower tier stylist and had only been there a few months so I was a tad nervous but her, the manager and another hair stylist talked through everything, all the different ways to fix it and they were so helpful and open to anything and gave advice. We finally landed on a plan that we all loved. The plan differed from the original and they still were so gracious and took the extra time with me. Fatima put so much care and effort into my hair, she genuinely wanted to do her best. I was there for quite a long haul but I'd rather it have been because someone took their time and did their best work so I didn't mind. She fixed it so much better than how it was and even though the root color stayed a little warmer than we had hoped, it still was such an upgrade and really was my hairs fault for not obeying with anything we tried haha and I could see the bit of disappointment in her eyes but I assured her I was still happy with it and she did such a great job and I was so grateful! I tipped her well since it took so much of her time and I had got a discount and I just couldn't believe in a world where everyone is cranky, and has an attitude and never wants to help fix something, that I felt so cared for by everyone! I am not someone who leaves good reviews often but it was necessary. I would highly recommend trying them out! Thank you Fatima, Denise (salon manager) and all the other hair dressers that helped out with input as well!

    Deserie V.

    I came here with my mom to exchange a product & get a color match. First off, no one greeted us and then I asked two employees so assistant in getting color matched and they said okay but no one came to help us. I finally asked a 3rd employee Ana and she was nice & let us know she was the only person available which was understanding. She did give us a small sample mascara so nice. It seems if you don't look wealthy people won't help you.

    Ash blonde balayage

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    5 months ago

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    4 months ago

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    6 months ago

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    8 months ago

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    Ulta Beauty

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    6 months ago

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    10 months ago

    Ulta is great but customer service here sucks . Unhelpful rude and stuck up. No thanks

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    4 months ago

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    2 years ago

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    1 year ago

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    4 months ago

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    7 months ago

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    1 year ago

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    3 years ago

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    8 months ago

    The worst customer service!!! Made a big deal over a return! Bad attitude towers me not to other customers in store!!

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    2 years ago

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    2 years ago

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    1 year ago

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    8 months ago

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    10 months ago

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    2 years ago

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    4 years ago

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    1 year ago

    Weird workers - had attitude when asking a question. Told manager about it, didn't really care, no sympathy or any action taken. Sad.

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    3 years ago

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    11 months ago

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    1 year ago

    Jennifer was the sweetest associate ever, she helped us out with our every need. We Jennifer !

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    2 years ago

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    2 years ago

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    1 year ago

    The salon needs to be on time and not make you wait if you have an appointment. Highly unprofessional. Never coming back

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    Page 1 of 5

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    I got a haircut (Cut ~5in, with layers and curtain bangs) & gloss by Jade and she did an excellent job!

    Mentioned in 14 reviews

    Read more highlights

    Hair By Julianne Cho - Icy Balayage highlights

    Hair By Julianne Cho

    4.6(635 reviews)
    8.4 miPico-Union
    $$

    I was a little hesitant booking because I've had two digital perms before that I loved, and I had a…read morevery specific curl pattern in mind. I found Hair by Julianne Cho and was booked with Sumi, and I'm so glad I trusted her! Sumi was incredibly sweet, patient, and attentive throughout the entire appointment. She actually recommended a softer, wavier perm, but I kept insisting I wanted it curlier (lol). She listened to exactly what I wanted while still giving me honest professional advice, which I really appreciated. She also recommended getting a haircut beforehand, and I'm SO glad I listened. I have really thick hair with a lot of density, and she spent about 40 minutes cutting it. She didn't rush at all and was so meticulous. She removed just enough weight while keeping my length, added beautiful long layers, and gave my hair so much more movement and dimension. The perm came out exactly how I was hoping! My hair feels so much lighter, the curls are beautiful, and I'm honestly obsessed with the result. I drove about an hour from the Valley, and it was 100% worth it. Parking was easy, the salon was clean and adorable, and they even had snacks and drinks for clients. Overall such a great experience, and I wouldn't hesitate to make the drive again. Thank you, Sumi!

    I cannot say enough good things about this salon and Jennifer!!…read more I requested a same day appointment as I had botched hair extensions put in at another salon the day before. Jennifer agreed to accommodate me and even stayed after hours to work on me. She assessed my hair and decided what to do (we ended up removing 50% of the extensions -- the previous salon had added too much hair so she could charge me for more hair, which was one of the reasons I ended up looking like I was wearing a wig). Jennifer cut the width of the extensions and replaced them at the most natural position for my head shape, and blended everything together seamlessly. Jennifer, you are amazing!!! Thank you so much. I will definitely be back!

    Photos
    Hair By Julianne Cho - Gray balayage

    Gray balayage

    Hair By Julianne Cho - Men's cut and platinum silver haircolor

    Men's cut and platinum silver haircolor

    Hair By Julianne Cho - Digital perm

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    Digital perm

    Du Japon Hair Club - Total length

    Du Japon Hair Club

    4.2(105 reviews)
    11.9 miLittle Tokyo, Downtown
    $$

    I wanted to donate my long hair from the beginning of COVID, which was about three years of growth…read morewithout a haircut. Through the non-profit "Children with Hair Loss" Du Japon Hair Club was vetted for donations and is the only approved salon in the Los Angeles area. I met Yuki, who owns and operates this salon and also one of the best stylists I've had in my years of barbers. She is so nice and explained the process of the donation and also provided guidance on selecting the best hair cut for me. After looking at a few photos, I decided to go with a moderate cut to ease back into the general population. I was so happy with the results and would recommend Yuki to any of my friends. She will only take appointments and is the busiest during the weekend. I would recommend calling well in advance for your appointment, as she works generally towards the end of the week through the weekend.

    I got my hair straightened by Yuki and I wish I never did. My hair is ruined! Breaking, falling…read moreout, dry, brittle, just awful. I'm so sad. Yuki should have warned me that my hair was too fine for this process instead of taking my money to ruin my hair. If she is so experienced and so great she should have known better and know that the process she was doing would ruin my hair. This is my warning to others that are going here to have straightening done. Don't rely on her to tell you it's not right for your hair. To top it off when I called to tell her she did not apologize, she did not act as though she felt bad her response was not caring at all. Not to mention she didn't offer any advice or a refund. Now it will take me years to get my hair healthy and I'm so upset.

    Photos
    Du Japon Hair Club - "After" Photo

    "After" Photo

    Du Japon Hair Club - Braids for donation

    Braids for donation

    Du Japon Hair Club - Studio

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    Studio

    Nova Arts Salon - Haircut - Julia @juli_bezya

    Nova Arts Salon

    4.5(219 reviews)
    11.9 miDowntown
    $$$

    Getting my haircut here was such a treat! There is a calm vibe to the salon, and the specialists I…read moremet are gems. It was my first wavy/curly haircut with specialists and I was lucky enough to meet Anya, who understands curly/wavy hair and the trial and error that comes with it. She asked questions to learn more about what I was looking for, and delivered! My hair has so much volume and personality with a flattering style for my face frame, and it's practical enough for me to work with on busy days. I mentioned some scalp concerns to Anya (who is a scalp specialist!) and was provided with information and possible solutions. So much care was given to cutting and styling my hair, despite being there beyond the offical closing time, yet, she did not rush me. Kiki, who worked with washing my hair and providing me with a blowout, provided explanations to products used and why. I was ready to fall asleep from the massage-like scalp/head cleanse during the shampoo stage. This is the first time I ever talked this much during my time at a salon! I really got to bond over shared interests with both Kiki and Anya. They worked their magic and are supportive, sweet and kind. I think I found a salon where I can transform, blossom and grow with people who genuinely care about their clients and hair.

    I made an appointment with them 2 months back and unfortunately couldn't make it because I was…read morepregnant and I had extreme flare up of nausea and vomiting. I understand they have a cancellation policy and was told I would be charged 50%! 2 months later I made an appointment and I requested if they could waive the fee because I wasn't feeling good and it wasn't due to not just showing up. Not only did they say they can't do anything about it they now charged me 100% of the fee. First they said 50% then they said 100%! They didn't even ask if I want to use the card on file just went ahead and charged 100% I am just disappointed in how they are not understanding of when people can't make due to sickness or some things come up last minute and treating people crappy during pregnancy! Understanding goes a long way when you have a business! Take your business elsewhere where they don't treat returning customers like shit!

    Photos
    Nova Arts Salon - Haircut - Lindsay @lindsayshair

    Haircut - Lindsay @lindsayshair

    Nova Arts Salon - Platinum and Haircut  - Sarah @seolahair

    Platinum and Haircut - Sarah @seolahair

    Nova Arts Salon - Me in the chair at Nova Arts Salon

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    Me in the chair at Nova Arts Salon

    Blonde Blond

    Blonde Blond

    4.7(380 reviews)
    4.3 mi
    $$$
    Women-owned & operated
    Boutique

    Caitlyn was AMAZING! First my initial appt I had to cancel due to family emergency and she kindly…read morelet me reschedule for another time. My appt she got me back to my blonde I've been missing. I was in hawaii for some time and my hair was grown out from moving and just didn't find the right stylist. She brought me BACK. To a beautiful, very bright/light blonde! And my hair feels very healthy as well! She was so attentive, meticulous and so fun too talk with as well. I didn't realize or forgot they have parking in front and they will even run out to pay your meter for you if needed. I just parked in the neighborhood nearby. Salon vibes are so chill and inviting. Coffee and water provided too. A no pressure vibe which I loved. No product pushing, no pressure whatsoever when describing what you are trying to get. Sometimes I'm anxious with the salon because it's a lot when it comes to finding the right blonde or just awkward conversation. Not here! She works with you so well and you immediately feel comfortable walking into the salon and through the entire interaction. And just comfortable, fun environment while you're there! Fun conversation, every one was so incredibly nice. I also can't sit still for long- severe back problems and adhd so it was nice I could get up and move as needed. Slightly pricey but expected with the work she provided for myself.

    Best haircut and color ice ever had i think. My daughter and I went to see Michelle who was…read morerecommended through a friend and we were so impressed that it became an issue since we love in the bay area and now have to come to l.a to get our hair done! We love Michelle

    Photos
    Blonde Blond
    Blonde Blond
    Blonde Blond - Bronde for the WIN

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    Bronde for the WIN

    HAIR Los Angeles - Orange hair

    HAIR Los Angeles

    4.1(16 reviews)
    12.7 miBoyle Heights

    From my wife: My 14-year-old daughter wanted her first color (bright red tips) and a short,…read morepunk-rock style cut. As a mom who has never gotten more than blond highlights, I called Hair with lots of questions. I'm terrible with names, but the woman I spoke to (salon manager, maybe?) was incredibly nice and helpful. On the day of my daughter's appointment, every person we interacted with was so kind and excited for her first salon experience. Other stylists came and asked her questions and treated her like an adult. Daniel was AMAZING! He not only took her inspo pic and made it a reality, but he also gave her tips about how to style it herself. The sweetest part was he asked what her favorite band was and it became a part of the music rotation the whole time we were there. Super funky and cool vibe for the whole salon, too. I watched other clients getting amazing color and cuts. Definitely will go back! From me: everyone was super rad AF. My daughter was so happy, my wife thought it looked fantastic, and I would easily spend the money to have a happy daughter/wife with the cool folks who know what they are doing and it looked great. Bonus points for having snacks. Thanks, HAIR!

    Genuinely one of the best salons I've been too!! ASK FOR ERIKA trust me on that, she has NEVER…read moredisappointed & any hair idea I have she delivers it to a t. Highly recommend for anyone looking for a salon in LA!

    Photos
    HAIR Los Angeles - Finished hair

    Finished hair

    HAIR Los Angeles - The hair I walked out of HAIR with and that cost me almost $400

    The hair I walked out of HAIR with and that cost me almost $400

    HAIR Los Angeles - Brown look

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    Brown look

    The Powder Room - Blonde #hairbyJaimie

    The Powder Room

    4.7(455 reviews)
    14.2 miHighland Park
    $$
    Luxury
    Certified professionals

    I had the best haircut of my life with Jaimie at The Powder Room in Los Angeles! Her technique was…read moreabsolutely on point. She gave me the most perfect beachy layers, and I truly feel like a surfer girl now. My hair is very thick, and she thinned it out perfectly while keeping it full and healthy. I couldn't have asked for a better haircut! The salon itself is absolutely stunning. The shampoo experience was incredible--they lay you completely flat in the most comfortable shampoo bed I've ever experienced. The entire staff is so friendly, the music creates such a fun vibe, and they even have delicious snacks and drinks. They served the best cold brew I've ever had! If you're looking for an amazing haircut and a luxury salon experience, I can't recommend Jaimie and The Powder Room enough. I'll definitely be back!

    They can do great "fun" colors, but for natural hair they are a bust. I've tried two different…read morehairdressers, including one at La Brea and Jaimie, the owner, in Silverlake (now Highland Bungalow). The first two times I went, the cut and color were fine, not so good for the price, but then Jaimie didn't even write down what she did and in spite of THREE attempts, couldn't get my blonde highlights not to look purple/red/pink/bronze. She kept asking me what color toner to use and i kept thinking aren't you supposed to be the expert. For Beverly Hills prices, this was not okay. I ended up going to actual Beverly Hills and paying to get the color fixed. Live and learn.

    Photos
    The Powder Room - Custom color +extensions #hairbyjaimie

    Custom color +extensions #hairbyjaimie

    The Powder Room - #hairbyjaimie

    #hairbyjaimie

    The Powder Room - Brunette #hairbyjaimie

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    Brunette #hairbyjaimie

    Ulta Beauty - cosmetics - Updated September 2026

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