Such a fantastic walk-in experience! I had a a wonderful haircut from Arien. She was extremely…read moreattentive and listened to what I wanted. I walked out with clean lines and feeling like a new man. They had a slew of services they offered, and all of the prices seemed way better then the ones I looked at online. The two stylists in at the time, Arien and Misook, were extremely courteous and sweet. Very laid back and chill place. Has free coffee and water, coloring books for folks waiting. I loved it there. I'll be back for sure.

I love this salon. Arien excels as a hair stylist! She always takes her time and executes exactly…read morewhat I am after.

Do NOT sign a contract!!!! I was a member since 2001 from another location. I moved here and this…read morelocation would never return my calls for an appointment. I canceled my membership and I've been fighting them for a year and a half and had to change my credit card because they'd pause the charges for 3 months after I disputed them thinking it was done, then they'd start charging again despite my documentation that I'd canceled. Check the BBB. Multiple complaints!

This was not my regular massage envy but like others I have the membership and I'm not able to get…read morein enough to justify it. But with a marathon next week I was in a tough spot and was able to get in at this location. Upon arrival for my 10am appointment the front door was locked, the receptionist warmly greeted me and apologized. My masseuse, Quaina only does light-medium but did her best with my 200lb frame and hit my problem areas, and with the deep muscle enhancement I throughly enjoyed my session.

Loved that I was able to get scheduled right away. I sent a message through Facebook and was…read moreanswered immediately. The girls at the front desk were very nice and helpful. The space was clean, inviting and the wait time was minimal. The Dr was friendly, knowledgeable and listened to what I wanted. I'm thrilled with my results thus far and look forward to trying the Clear and Brilliant treatments!

I paid for 3 sessions of RF microneedling. The first time went great. The second time was so deep…read morethat it left discoloration and scarring on my face. I talked to the owner, who was very dismissive. He gave me cream that was supposed to help with healing but didn't give any instructions on how to use it. To make matters worse, he gave me the cream as if I owed him for it. I had multiple RF microneedlings before moving to Alabama. So, I know that this time was not normal. It has been over a month since then, and the discoloration and needle scars persist. I reached out to the owner for a full refund. He said they don't provide refunds but only store credit. Please tell me who, in their right mind, would want to go back to their medspa after what I have endured. Microneedling is supposed to make my face look better, not damage it. I have taken care of my skin, and they ruined it. The least they can do is own up to it and hold themselves accountable. Do not go to this spa! If something goes wrong with your procedure, you are on your own! They have no accountability!

Let me start by saying I don't have a lot of free time, so when I go to a professional I'm paying…read morefor your time and expertise to save ME time. I wax my underarms but I wanted my legs done properly. The salon is clean and well organized, I can say that at least. My esthetician is a very fun person but her wax knowledge is lacking. The wax was too hot and gave me a heat rash each time. While she did use a clean stick each time, she didn't apply any tension and pulled slowly. My leg hairs are not removed, they are all broken. So I am left to deal with a multitude of ingrown hairs and stubble! I'm really upset and I HATE leaving bad reviews but this was too much to let slide. Never again.

I've been a EWC customer for many years, and this is the 4th location I started visiting, and gotta…read moresay they're still consistent. They are new to the area, so they were very receptive to feedback when I encountered some issues on my first visit, and I haven't had a problem since. Coming from Seattle, the mask policy, or lack of it here, was a bit confusing, but local regulations are very different in AL and businesses can only do so much. So be aware that masks are not required at this location, but you are free to wear one if you prefer it. Plus at least some of the technicians do wear one.

From the moment I walked in, I felt completely taken care of. I was greeted warmly by Kit, who…read moreimmediately offered me a warm neck pillow (yes, please!) and my choice of coconut water or iced water and that coconut water was fire! Kit reviewed my paperwork, let me know everything looked great, and told me I'd be with Liz, reassuring me I was in good hands. A few minutes later, Liz came out to get me and walked me back to the suite. The room smelled amazing, the table was warm, and everything felt calm and inviting. Before starting, Liz asked about my problem areas, and once I shared, she got right to work. Her deep tissue massage and spinal decompression techniques were incredible. When I mentioned my lower back was still a little tight afterward, she didn't hesitate to go back and make sure it was fully addressed. After the session, Liz walked me up front where Maria helped check me out and book my next appointment and she was super friendly and made the process easy. Overall, the entire team at Hand & Stone made my experience smooth, relaxing, and professional from start to finish. I'm already looking forward to seeing Liz again in January. Highly recommend if you're looking for a quality, caring spa experience!

I really enjoyed my recent visit here. The spirit of the place is very tranquil, and the staff…read moremakes you feel at home with their professional and kind attitudes. My facial specialist was especially sweet and did a very professional job. It was a seamless experience with no complaints at all. Would definitely recommend.

Normally I prefer a female massage therapist; however, I was in desperate need of a same day…read moreappointment so I selected any available staff. I ended up with male massage therapist named Cory. Cory did an incredible job! He was very respectful and made me feel very comfortable. I felt like he genuinely cared to help ease my migraine pain I had been having. I definitely recommend him to anyone looking for an excellent massage.

From the owner: Quality customizable massage service.read more

I had dermaplaning & a hydrafacial yesterday. Everyone was so nice, I felt so comfortable &…read morepampered :-) Today my skin feels great & looks so much brighter. I will definitely be returning!

Friendly and inviting atmosphere! The people are very helpful and can assist you with any sun care…read moreneeds you may have.