I really enjoyed my haircut expereince at Pilorum. The process of online appointments was super…read morestreamlined and made it easy to see availability, particularly since several stylists in the area only take phone call appointments, and it's unclear to see what's available weeks or months ahead. You can even specify a hairstylist should you have a preference. Someone from the salon called to check in and ensure I had the best experience by asking a few basic questions about what I wanted for a cut. I was really impressed by the thoroughness in follow-up. When I got to the salon, check in was quick, the front desk kindly asked to hang up my coat, and there was no wait time (despite arriving slightly early for my appointment). You could also request a refreshment, and they have one of the most extensive coffee menus I've ever seen! The wash, cut, and styling were all done seamlessly, with my stylist periodically asking clarifying questions along the way. I paid at the door, and inquired when I should be back. Another staff member knowledgeably mentions about 6-8 weeks to maintain the shape of the cut. Everyone was so warm and kind. Not to mention, there's great parking in the front and in the alley. Highly recommend if you're in the area!

I'm about to mess up and tell you my secret zen spot for hair therapy. love it try it and leave…read moresome appointments for me k? ps they also have estheticians in the back for facials and eyebrows. Great service and knowledgable professionals each with a unique flair of their own!

Stylist was Tiffani- she was awesome! She took her time to provide great results. I went in for…read morehighlights and a cut. Would highly recommend Tiffani.

Been coming to Salon M for about 15 years now... I've always had great experiences here! The last…read more9ish years (I think that's about how long) I've been seeing Lucy for my hair needs. We've done a lot of fun cuts and colors - from side bangs to full on purple hair to my now blonde balayage. She's my fave!

Just came back for a well needed hair cut. What else can I say...another excellent cut from Klodia!read more

Tina does a great job with my hair. She is very talented and super sweet! I would give 10 stars if…read moreI could.

Performing a hair donation. Over the last 2 1/2 years, from…read morethe beginning of the Covid pandemic and the abrupt closing of hair salons and barbershops, my hair has grown out to average 12 inches of length. 26 inches at the longest Decided since I am blessed with my mother's hair and her mother's hair that I would share the blessing with the needy kids or people that need hair. Big shout out to Kim Sun Young hair design and the ladies who work there for patiently braiding and packaging up my hair I highly recommend this salon as the service was wonderful and I believe it was a valuable experience.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

I've been coming to this place for a really long time, but I was in a bit of a dilemma...as…read morementioned I've been coming here for a really long time, but this is the first time where I've experienced my stylist, Tony (an awesome, very kind, very well experienced stylist - highly recommend), was on extended vacation. Tomorrow, I will be going out of town and my hair was too long for my liking. I was much need of a haircut. So I called and Hannah, the manager, picked up with phone call. I explained to her my situation and how anxious I was regarding getting a new stylist. She was EXTREMELY understanding, professional, kind, polite, friendly, and really comforted me in the situation. THANK YOU! And so I feeling more relieved about it, I went into my appointment today and man they did not disappoint! Sean, was the stylist who cut my hair and man he did not disappoint! He went beyond my expectations!!! If you really want a great stylist, HIGHLY RECOMMEND BOTH TONY AND SEAN!!! I am writing this to really show my appreciation and gratitude for helping with my situation. I know it may not seem like much, but really inside me I was so anxious due to my past trama. Thank you thankful for everything that had happened, from Hannah's expectional customer service to the awesome haricut from Sean...THANK YOU BOTH! HIGHLY RECOMMEND THIS PLACE - EXPECTIONAL CUSTOMER SERVICE!!!

did not cut it like picture I showed her. instead she j styled it and barley cut anything and said…read morethats what I wanted. Lina was the stylist i think. went in after someone else who was getting same haircut and got done 25 mins before her??? girl did not try and just wanted to scroll on her phone

Merita is awesome! Great salon and very friendly atmosphere…read more Highly recommend! Affordable prices

I've been going here for years. Litza, the owner understands how to cut curly hair and she trains…read moreher staff so they also cut hair correctly. Her prices are compatible with other salons. She has a wide product line for all types of hair included dyed, or thinning, straight or curly. The staff has a small percentage of turn overs so your stylist doesn't just disappear one day. Litza keeps up with the latest styles and yet they can still braid your hair and they still do perms. She has staff the specializes in coloring. I just love this place

Although the salon has moved twice since my last review from 2014, my words still hold true and I'm…read morestill following Dana wherever she goes! She is a master at her craft! All the ladies at the salon do a stellar job. The salon is super clean and has a relaxed vibe. Do yourself a favor and book your next hair appt here!

Amazing place to get your hair done! Dana is amazing at what she does and is super quick and…read moreefficient!

I take my son here. I'm so glad we found this place. We've tried so many places over the years and…read moremy son has never really liked how many have cut his hair. Either they've cut it too short , uneven , or weird color . This is the first and only place he's really satisfied with. He doesn't trust his hair to Anyone else.

I bought a Groupon here for my cousin and me as a birthday present for her. My experience didn't go…read morevery well. I called to make an appointment and the lady picked up as if it was her own house: Lady: "hello" Me: "yes, I bought 2 Groupons and I need to make an appointment for February 18." Lady: "yeah, ok" Me: "ok, did you have us down for February 18? I want that for 2 pm?" Lady: "yeah,ok " Hung up. I don't know if they understand English or not but I was reluctant to go to my appointment. February 18 came around. I drove to the Choa Hair Salon. I circled around Dempster looking for the establishment wondering was this an actual place of business? I called the salon and they gave me directions. As I pulled up the sign in front of the salon was Cordia Hair salon along with Korean characters. What in the Korean hair salon?! Then we walked in and handed our Groupons to the receptionist which was also the hair stylist. My cousin and I flipped through the binder with magazine clippings to get an idea on what we want. She pointed to a honey blonde color and the lady told us that she can only dye our hair a dark color because our hair was long and it won't cover my cousin's "gray hair". I told her our Groupon stated Coloring/Highlighting. She explained she won't honor it because they will only dye it dark and we had long hair. It didn't state anything like that on our Groupon! The end result was TERRIBLE. My cousin's hair was tri-colored (honey blonde on top and red all over with black spots) My hair, was fine. Although, you can't even tell I got my hair dyed as it was just a brown color and 4 strands of highlighted hair. Bad service. Won't honor Groupon. Not worth saving the $30. Go somewhere else.