1. Ulta Beauty

    1. Ulta Beauty

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    Waldorf, MD

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    Ulta Beauty

    2.8 (69 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Ulta Beauty

    Haircut

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    Reviews With Photos

    Latoya E.

    I am a freelance (travel) makeup artist based in Waldorf. I absolutely love love love makeup so Ulta is a go to spot for me. Unfortunately this Ulta location is by far one of the worst ones I've gone to. The staff never seem to know what they are talking about. Which can be very frustrating for customers who come in looking for items, suggestions and to redeem rewards . I suggest if you must patronize this location download the Ulta app and browse the products before going. Get an idea of what you need or would like to try. The fun thing about Ulta is you can test the products on yourself, right in the store! They supply all sorts of applicators to test items with. I also suggest becoming a rewards member so you receive the sales mags and know when hot new items are coming in. Management should really go over how Ulta rewards works and how customers can use them properly. I've also had issue with that. The sales cashier would not know and just assume it's ok to proceed on with closing out my purchase. This is unfair to customers who earn points and rewards and end up paying more than they should. I have only stumbled across one sales associate at this location who kinda knew her product knowledge. She also knew how to properly explain to me the best way to use my rewards. I wish they trained their employees to have a top 10 must have items based on specific customer needs; such as complexion, skin type, desired appearance, etc. A customer should be able to actually leave with items they are satisfied with after getting home and using them. I know too many women in this area that say they purchase incorrect color items based on sales associates suggestions on color matching and what not. On several occasions I've assisted other customers with their item selections because I've either been approached about my own makeup application/appearance or I've chimed in when I've seen a customer in need of assistance. Ulta really is a cool store, the lay out can be overwhelming, especially on the weekends when it's more crowded and people don't actually know what they need. With better training I think the customer experience could be greatly improved at this location.

    Yolanda W.

    I frequent this store very often. The associates are always friendly and helpful, and the store has every beauty item you could ever need!! A few weeks ago an associates (sorry I'll have to update with her name) was very helpful with my questions about applying lashes, and she gave helpful tips that I have tried which actually work! My cousin who was visiting from out of town that weekend was highly impressed with the kindness of the associates as well. Someone helped her color match liquid Bare Minerals foundation which she now loves, and find the right hue of lip gloss of what she had been searching for. We got to the check out counter and the cashier was all smiles. She gave us a friendly greeting and signed my cousin up Ulta rewards. Happy customers = more items purchased Just take my money Ulta because the ladies at this store serves your brand well!

    Tamika G.

    Awful customer service. Rarely do I leave bad reviews but I could not let this go. Been in the area for about 6 months now .I've been to this location several times and each time it's been extremely disappointing. Today was the worst. Walked in NO ONE greeted me. A sales associate looked me dead in the face and said nothing. My trip today was to smell and hopefully find some new fragrance. I went over to the fragrance section where again NO ONE greeted me. There were several sales associates on the floor. I was in the store for a good while. At least 20 minutes. In fact instead of greeting me or asking if I needed assistance I realized i was being watched. Every move I made I look up and am associate was looking at me So very disappointed. I continued to browse the fragrance, made my decision and began to walk to the front. I walked past two more associates again neither said anything to me. I won't be back. This location is near my house. If I need to make a purchase from Ulta, I'll do it online or I'll drive further. Don't shop here.

    Usually sold out of shades for "darker" skin tones.
    Daviña D.

    Staff usually greets at the door.Managers can be helpful. However, store is usually poorly stocked and you're told "Everything we have is out on the floor." I've even come back on days when they get shipments and the following day but always "sold out". This place is convenient, but if you're looking for good product selection ( MAC,etc.) try Annapolis location.

    Right cheek burned from the wax!

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    9 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    4 years ago

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    1 year ago

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    6 months ago

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    2 years ago

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    1 year ago

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    7 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    4 years ago

    So nice inside and clean, first time being in this ulta in waldorf. Deff will be back for restocks of stuff

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    6 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Got my hair cut at Ulta by Wanda. She was amazing and really took care of my hair. She was amazing 10/10 would recommend her.

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    14 years ago

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    14 years ago

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    9 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    10 years ago

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    7 years ago

    I had THE best experience in ULTA. Chanel was very helpful. She knew her products. Customer service was 10+. Thank you Chanel!!

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    11 years ago

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    11 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    8 years ago

    I always use the coupons I get in the mail here and get the best deals on makeup necessities!

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    6 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    I was so surprised and excited altogether, because I did not have to go in Macy's and/or another department store just to get to MAC.

    Mentioned in 4 reviews

    Read more highlights

    Luxxery

    Luxxery

    4.2
    (23 reviews)
    0.2 mi
    $$$

    I have been going to them for a year now and I have a great experience. I go for chemical peels due…read moreremove acne scarring. The staff is great and so accommodating. I highly recommend coming here. I've seen a big change in my scars. I really appreciate them.

    I am 53 years old and have been coming to Luxxery for about 8 years. I have found it difficult to…read morefind medical grade skin care in this area so was pleased to find someone so close to home, as a good facial, laser or Botox treatment previously meant a day trip to Baltimore, Dc or VA. Some of things that I love about this place are that the services provided are listed on their website in detail WITH pricing disclosed next to each service. I hate having to call a place to find out how much and wait for someone to get back to me. Having it like this allowed me to read what they offer at my convivence and call and book the service easily. The lasers they offer are good, but I do still travel to VA for Halo or Morpheous treatments, and hydro facials I would like to see more lasers and facial services offered here but overall what they do offer is good. I see Kelly for these treatments and I have for years. It feels good to develop a long term relationship with someone that is growing with me and understands my skin because she knows it. Kelly has helped me come up with long term treatment plans and is always available on time for her appointments, I have never waited longer than 5 minutes to be seen. I would highly recommend Kelly. I get my Dysport and fillers here, Yhamira does my injections and we have only seen eavh other a few times so far I have found her to be skilled with her techniques and I always look great when she's done. Very friendly and I appreciate the attention she gives to her follow ups, I do not get that at any other places I go Kita, at the front desk is always so happy and friendly and usually knows who I am before I say my name. She gets me scheduled quickly and has always been able to find a way to get me in on the the drop of a dime when I may need an appointment quickly. She also makes sure that I get my appointment reminders which is great service. I just started doing IV therapy here, so far one session. I LOVE IT!!! Will be going back for regular treatments. My skin looked great and I felt so much energy over the next several days. Overall this place is 5 stars all the way. Chic office environment, highly competent staff, ALWAYS friendly, NEVER late, quick to answer questions, a real person ALWAYS answers the phone, close and reliable. I have been a customer for a long time and look forward to our future relationship, Great job Luxxery you guys are awesome!!

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    High Quality Products
    High Quality Products
    Luxxery
    53 and well preserved thanks Luxxery for all you do : )

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    53 and well preserved thanks Luxxery for all you do : )
    Beauty 4U

    Beauty 4U

    2.0
    (40 reviews)
    0.8 mi
    $$

    Jay was the BEST. The customer service, options and prices are great. I highly recommend this…read morebusiness.

    I normally love this store. They generally have everything I am looking for or saw referenced in…read moresome obscure social media video or post. This wasn't a good day... I came here to try wigs for my vacation and was told only 3 wigs per $1 wig cap. *Eyeroll* but I'm used to hearing that. So I was given the cap, I don't know where it came from. I guess a box because it wasn't unwrapped. The lady left me to whatever I wanted to try and showed me the mirrors in the back. After that she left and went back to the front. I'm used to them talking to you, asking you what you want, bringing you something else. No service was given. Or at least asking if you needed their help. Anyway, I tried on a wig I liked and had to go to the front to find her again. The wig on the display was $117 and in a special color. She went and picked the wigs and told me oh no we don't have that color. Okay, so I asked well can you check a store nearby to see if they have it. She just ignored me. I said I want this one and she said I'll give you 10% off if you get the display. I said that's not enough money, it's basically a used wig with all the random heads that tried it on. She said no one tried it on...uh excuse me ma'am it's a display wig...it's definitely been tried on. Anyway I offered a different discount of at least 20% and she turned it down. I said ok put it back and go to leave. She mumbles something and then yells to me to pay the $1 at the front desk. Just rude. I won't be back here to buy wigs. It's obviously a different vendor. Definitely for products because the girls at the front are kind and helpful. The wig counter can keep all those used wigs. I didn't appreciate the service. I went somewhere nearby where I had completely different service.

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    Beauty 4U
    Hair Chemicals
    Hair Chemicals
    Beauty 4U

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    Super Beauty

    Super Beauty

    1.4
    (12 reviews)
    0.7 mi

    If I could give zero stars, I would. The customer service here is seriously lacking. The young…read morewomen at the register were rude and completely inattentive. Despite there being only two other people in the store, I waited in line for 10 minutes while three cashiers stood around chatting about their personal lives instead of helping customers. When one cashier finally became available, I approached her, only for her to take another customer who blatantly cut in front of me. Both she and the customer acted as if I wasn't even standing there. It was 95 degrees outside, and I was already drained from running errands, so I chose not to escalate the situation--arguing with teenagers isn't worth my energy. I walked out and won't be coming back. I'd rather shop at Target--even though my community and I are currently boycotting them--than spend another dollar at this place. Avoid this store at all costs.

    i have spent on a good day $1,000 to $1,500 on beautiful wigs. i went to this store and i spotted a…read morewig. i touched the wig..touched with my fingertips an old lady who was working there said you cant touch the wigs. i said if im going to buy it, i need to feel the quality of the wig. she said no!!!!!!! or i'll call security. i told the young black ladies on the register & she said no you cant touch those wigs on the tables in the back. why ????? the wig was less than $50.00 i could have both that wig + more wigs that day.. i promised myself, i will never go in that store again to buy a wig. i will continue to shop there. do these koreans realize its the blacks that spend their $$$$ on 90% of beauty aids and wigs. how stupid do they think we are. how dare them. stay woke people.

    Pristine Care All Naturals

    Pristine Care All Naturals

    5.0
    (1 review)
    1.9 mi

    Love this place! Knowledgeable Great service husband and…read morewife team. Educational information

    From the owner: Welcome to Pristine Care – Your Natural Solution for Total Wellness!…read more At Pristine Care, we believe that nature provides everything we need for optimal health and beauty. As an all-natural apothecary, we specialize in pain relief, hair growth, and skin treatments, using herbal formulations crafted from premium, imported minerals and nutrients. Our Specialty Products & Services: Pain Relief Solutions – Our Triple Strength Muscle Relief and Ultimate Strength Muscle Relief creams are trusted by athletes and everyday individuals to combat inflammation, muscle soreness, and chronic pain. Made with over 31 powerful herbs, these formulas help detox, replenish, and restore mobility. Hair Growth Treatments – We harness the power of nature to promote strong, healthy hair growth, using botanical extracts that nourish the scalp, reduce breakage, and stimulate follicles for thicker, fuller hair. Skin Care Treatments – Whether you’re dealing with acne, wrinkles, dryness, or irritation, our plant-based solutions work deep within the skin to restore hydration, elasticity, and clarity. From herbal facial treatments to body oils, we focus on natural cell regeneration for a radiant glow. Direct Imports & Apothecary Formulations – We source the finest herbs, minerals, and nutrients from around the world, using ancient and modern techniques to create powerful plant-based remedies. Our apothecary approach ensures that each product is crafted with precision and purity.

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    We are true importers going through Department of agriculture and customs and getting phyto  certifications where they can be applied.
    We are true importers going through Department of agriculture and customs and getting phyto certifications where they can be applied.
    Locally owned and ran.
    Locally owned and ran.
    I pain relief has also helped clients in the WWE, other professional organizations.

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    I pain relief has also helped clients in the WWE, other professional organizations.
    Bath & Body Works

    Bath & Body Works

    3.8
    (12 reviews)
    0.7 mi
    $$

    Came into Bath & Body Works with a gift card and unfortunately my initial experience during…read morecheckout was not pleasant. The associate assisting me was not friendly and had me scratch off the PIN with a paper clip, which removed one of the numbers and made it unreadable. She showed little concern or willingness to help resolve the issue. Thankfully, employee Germiyah stepped in without hesitation and completely turned the experience around. She was patient, kind, and extremely helpful throughout the entire process. She worked hard to find a resolution and maintained a positive attitude and smile the entire time. Germiyah truly went above and beyond what I could have asked for. A1 customer service, Germiyah! Bath & Body Works is winning with team members like her. Thank you again!

    If I could give zero stars I would. By far the worst bath and body works I've ever been in. I'm…read morevery conscientious about who and where I spend my mom with with: I left out of here with my money in my pocket. I'll be fair and acknowledge that I went in a few days (maybe a week) after the candle sale so perhaps they were still tired. But no one greeted me. The store felt for lack of a better term junky. Scents were out of place, none of the wallflowers had the corresponding candle scents displayed with them. So it was impossible to test. All of the associates acted like they'd rather be elsewhere. The line was a nightmare. If that wasn't enough I witnessed the manger be extremely nasty to other customers over incorrect signage. I think I'm good on this location. I may try one more time and if it's better I'll update my review.

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    Bath & Body Works
    Bath & Body Works
    Bath & Body Works

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    Ulta Beauty - cosmetics - Updated July 2026

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