FYI: This might be my longest but most important review yet…read more. This is hands-down the most pathetic excuse for a car dealership that I've ever stepped foot in. From the second that I walked in here, I felt like I was entering a circus that was ran by people who have absolutely no idea what they're doing. The customer service is nonexistent, the staff clearly couldn't care less, and every question I asked was met with blank stares or attitude. Is it because I'm a female? Let's talk about the car's for a second.. Half of them looked like they were dragged out of a junkyard and wiped down with a dirty rag. The prices of them? Completely delusional. They're trying to sell beat-up inventory at brand-new luxury prices, and then act like you're the problem for noticing. Save yourself the headache. Go literally ANYWHERE ELSE. This place is a waste of time, money, and oxygen. I wouldn't recommend this dealership to my worst enemy.

Horrible RUN!!! don't walk away from the dealership immediately. The absolute worst…read more The salesman I dealt with was snarky obnoxious, and totally unwilling to negotiate at all. They advertise one price online and then if you read the fine print at the bottom, it's a whole different ball game, all different prices. One car went from 28,000 to 33,000 just walking into the dealership and being told about some "hidden fees" The whole experience was awful and I'm so sorry that I ever stepped foot in there, after reading all the terrible reviews on every platform. I would say it was a waste of time.... and it was, but at least I learned about "hidden fees" and questions to ask at the next dealership

Made an appointment to see one of their cars. Drove 3h to…read moretheir location and the car was sold couple of days ago. They tried to show me other cars. If they use such technics as a customer what you can wait for them.

Hahaha, Carloha is really a good company! I bought my infiniti here and it's in a very good…read morecondition. Let me offer more details for all the yelpers and hope this could help all you guys! My friend Heather bought a infiniti G37 coupe in Carloha before I knew this website, can you believe it? I drove her car for several times. I DO like the POWER of this V6 super-duper engine, which offers a excellent drive experience. When I want to buy a used car to commute, Heather recommend this website to me, she told me that they were reliable cause in the warranty period they offered her a brand new set of tires when her tires expired. So I decided to go through the website to check out. Fortunately I saw two infiniti G37x Sedans! I compared the price with Kelly Blue Book and some other online used car sellers, their price is good. They offered me carfax and autocheck reports, but for double check, I payed for another round of carfax and autocheck search by myself, there existed no accident or damage with both infiniti. Finally I payed 500 deposit for the 2012 G37 cause I prefer lower mileage. I lived in brooklyn, not very far from their office, so I got my vehicle in just 2 days with everything all set, include the title transfer. They took the car to detail service before delivery so it looked pretty clean and tidy! I had a test drive near my apartment and I did like it. The whole process of buying my car was easy and convenient, and the Carlohaers are very nice. I like this company and hope this young business could go further!

I couldn't imagine a better used car buying experience. Greg and everyone at LA Sales are kind and…read morehonest and easy to communicate with. I purchased an '05 Honda Element from them in July of 2020 during Tropical Storm Faye during the pandemic. Not ideal car buying conditions but they made it as easy and enjoyable as possible. On that day and ever since I've been treated with respect and they've been there for me anytime the car needs attention. If you've ever tried to buy a car you know how terrible it can be, there are so many dealerships that try every way they can think of to take advantage of car buyers but not LA Sales. I was so lucky to have found Lemon Auto Sales. I would highly recommend them to anyone who is looking to buy a car. It was worth the drive out from Brooklyn.

I previously posted that I recently bought a car through Lemon Auto Sales and was very happy. I…read morewould like to add that my car after driving it for a few weeks started developing issues. Called the office and ANDY was all too happy to correct the issues. This place is awesome! If you think you might me in the market for a used car Give these guys a chance. The are awesome! A very satisfied customer

My 17-year-old saved up every penny to buy his first car; a 2017 Jeep Grand Cherokee Limited. As…read morehis parents, we were there to make sure he made a smart decision and didn't get taken advantage of. We walked in bracing for the usual dealer games, waiting for that gut-punch moment so many dealerships are famous for -- but it never came. Our salesman was straightforward. No pressure, no hidden fees, no push for an extended warranty, none of those costs quietly baked into the price that they conveniently forget to mention. We test drove it, fell in love, and drove it home that same day. For a kid who worked so hard for this moment, it was everything it should have been. A couple days later we hit a small snag, and my son was genuinely heartbroken. This was his baby, and he'd worked too hard for anything to go wrong. We reached out to the dealership ourselves, and that's when Westbury Jeep Chrysler Dodge Ram really showed their true colors. Sean, the sales manager, jumped right into action and his communication was flawless throughout. Phil handled everything on the paperwork side seamlessly. My son ended up in a better place than where he started -- and his smile came right back. We cannot tell you what it means to finally find a place you can actually trust. Our son will always buy his cars here. So will we. And anytime we hear someone looking for a car or truck, we're sending them straight to Phil at Westbury Jeep Chrysler Dodge Ram.

I don't mind negotiating when buying a vehicle. That's part of the process. What I do mind is…read morefeeling like my time isn't respected. I went to Westbury Jeep Chrysler Dodge Ram ready to lease a 2026 Ram 1500 Big Horn Black Edition. I had already researched pricing, incentives and my trade value, and I made it clear from the beginning that I had a packed schedule. The first deal wasn't even close, so I thanked everyone and left. Later that day, I got a call saying the GM had approved a much better deal. I was asked to leave a $500 refundable deposit to hold everything for 72 hours, so I agreed. After checking my trade and calling my insurance company, the entire conversation changed. Suddenly I was told the deal needed to happen that night because of month-end timing, even though I had been told the deposit would protect the deal. I even offered to come back that evening, sign the paperwork and return another day to pick up the truck. My calls and texts weren't returned, I drove back to the dealership anyway, and then I was told the truck couldn't be obtained that night. Before leaving, I was promised a call the next day after they checked on the truck and incentives. That call never came. I eventually had to call them myself. To be fair, my deposit was refunded immediately, and I want to give the salesperson credit. He was polite, respectful and never tried to push me into a truck I didn't want. I don't believe he was the issue. My frustration is with the process. Every time I thought we had everything figured out, something changed. By the end of the day, it honestly felt like the goalposts just kept moving. I walked in ready to lease a truck and left wondering why buying a vehicle had to be so much more complicated than it needed to be. I hope they improve their communication because I think it would make a big difference for future customers.

I'm very frustrated trying to schedule service for my car. The usual phone numbers seem to be…read morerouted to a call system that won't let you talk to a live person. I want to speak to someone to get specifics about the service I need and the estimated cost. This dealership adds a surcharge to credit card payments and I would prefer to have enough cash when I pay the bill. I even tried their chat bot, but no one has contacted me. Not sure if this is another attempt to insert AI into their customer communication, but it's not making my life any easier.

My experience at Advantage Hyundai in Hicksville was extremely disappointing. The customer service…read moreI received fell far below expectations. During a phone conversation, Christina apparently believed I was on hold and made inappropriate comments that I was able to hear in full. Listening to those comments firsthand was shocking and incredibly unprofessional, and it left her with major egg on her face once she realized I had heard everything. I then attempted to seek assistance from George, but my concerns were not addressed, and I felt that no meaningful effort was made to resolve the issues. To make matters worse, Anthony, the General Manager, attempted to smooth things over by providing information that I later found to be false rather than addressing my concerns honestly and transparently. Instead of taking accountability, I felt as though I was being told whatever was necessary to end the conversation. Purchasing a vehicle should be a respectful and straightforward experience. Unfortunately, that was not my experience here. I hope this feedback is taken seriously and that improvements are made in communication, professionalism, and customer service

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

I purchased cars here twice. Exceptional service from salesman Cedric and Vickie from finance. The…read morecar had a recall. They wanted to drop off a loner at my house and bring the car back when it was done. I declined because I really didnt feel it was necessary to put them out. Anthony Shields from service was wonderful to work with keeping me updated on what was going on and when the car would be ready.

Negative Review: I brought my car to Rallye BMW on April 23…read morefor an oil change and to address an outstanding recall. Since I still had about a month left on my current inspection, I asked them to complete that as well. What a huge mistake. The experience was incredibly disappointing and unprofessional. It took them a full week to even let me know the car was "ready." The only communication I received was a text from Tracey Bolden on the morning of April 30 asking, "Mr. Cruz, are you picking up your car today?" I picked it up, paid the inspection fee, and drove home -- only to discover that the inspection had been failed due to window tint and a bubble on one of my tires. This was especially infuriating because: * They performed my inspection last year with the exact same window tint and passed it. * The service team already knew about both the tint and the tire issue before starting the inspection. At minimum, someone should have called me to say the inspection couldn't be completed due to these problems. A simple heads-up would have let me take the car elsewhere while I still had time left on my current sticker. Instead, they stayed silent, I paid $37 for a failed inspection, and I was left scrambling. While $37 isn't a huge amount of money, the complete lack of communication and basic customer care has destroyed my trust in Rallye BMW. With less than a year left on my lease, I will never return for service, and I will absolutely not be leasing or buying my next vehicle from them. I expected far better from a BMW dealership. Save yourself the headache and go somewhere else. I'll be sharing this experience widely so other customers know what kind of service to actually expect.

As a Yelp elite, I almost always make sure to look at reviews in advance for any business that I…read morevisit, but because I was looking for a Chevy dealership, I simply went with what was closest to me, and I'm glad I did, as I'm seeing a ton of bad reviews but had experienced quite differently today! I had an appointment at 9 AM for an oil change, but also needed them to look into a brake squeak that's been happening for a few years now - it was a squeak that previous mechanics I've used were not able to figure out, so I had wanted to try my luck at an actual Chevy dealership. When I first walked in, I was greeted by Gloria, who was extremely friendly, and made my experience wonderful, so I need to shout her out! My car was ready around 5 PM, and upon picking it up, I did not find that I was overcharged like some of the comments I've read. Gloria had let me know that they were able to fix my squeaky brakes which was amazing, and for around $400 between an oil change, tire rotation, and a brake pad fix, that definitely did not seem like it was breaking the bank.. Since visiting I have not as of yet heard any squeaks coming from my brakes , and overall had a great experience at this business. (thx Gloria, as well as the woman with the glasses and dark hair that I spoke with as I was paying!) - I would recommend and will be returning.

I bought my new car from this dealership in 4/22. It was a decent experience. Perhaps because my…read morefriend knew the sales person. I brought my new car to the service department 3 months later for its first oil change today. Arrived shortly after 8 am. I was advised it would take about 1.5 hrs during write-up. 2 hours and 45 minutes later, it was done. For an oil change. The mechanic who drove it out told me the reason for the delay was because when he got the car, it was break time so it couldn't be worked on. I wonder how long was the break? Needless to say, I will not be coming back unless absolutely necessary. Horrible experience.