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    Ultra Car Wash

    2.4 (9 reviews)
    Open 9:00 am - 9:00 AM (Next day)

    Services - Ultra Car Wash

    Car wash

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    Surf Thru Express Car Wash - Again- soap and dirt

    Surf Thru Express Car Wash

    (48 reviews)

    I decided to take my first "surf thru" the hot new car wash in Redmond! My car was definitely in…read moreneed of a cleaning and the weather lately has made washing at home not an option to me. I decided to look up their website before hand and saw there are a variety of packages offered beyond your average car wash that you pay for the single wash and you're done. They had monthly memberships and more, I really recommend checking out their website for all the details, I was really pleasantly surprised. I went for a single use wash since it was my first time, I wanted to see what I thought of my experience first. You first pull up and there are 3 Lanes to choose from how you will pay for service. First lane was Cashier, 2nd Lane was for Members/Cards, the third lane I believe was for Members as well (my memory is escaping me on the exact usage for it) I went for the 2nd lane since I wanted to use my debit card. I made my selection on their touch screen of the Ultimate Wash. There was a bit of a hang up with the gate arm not lifting for me but an employee ran right out to me and manually opened the gate so I could pull around to my car wash. I pulled around and there were two gentlemen there who guided me onto the track and started scrubbing my car as it started to pull me through. I've never done this type of wash before and honestly I was a little nervous but it was easy once I figured out you just leave it in neutral and let it pull your car. They had signs up that said that and the worker kept letting me know it was ok, it just didn't feel natural for me to let it just go, but it was a great experience. I finished pulling through my wash and parked around the corner at one of their many parking spaces to vacuum a little bit of the interior of my car. Overall it was a great experience and everyone was so friendly. My reasoning for 4 out of 5 stars is that there were still some main areas of my car that were left uncleaned and they really stand out now with the spots that were cleaned. I was happy to drive home with a clear windshield though. I will be back to try again hopefully with a 5 star update! Thank you!

    If I could give no stars I would. On 1/4/2025, 2363 NW 4th St, Redmond, OR 97756 after using your…read morewash, immediately I noticed fresh paint chips on the hood of my 2024 Ford Ranger XL. I reported this to the office, and the site manager made a report, but I was met with misleading statements and observed inconsistent cleaning practices. I refused to provide insurance information, as I believe negligence in cleaning off rocks from other vehicles led to the damage. They only spray the left side of the vehicle which is an utter waste of time, and which means off roaders bring rocks into the wash to destroy someone else's property. My truck is always garaged and barely driven and did not have these chips prior to the wash. This isn't the first time I've experienced damage at your washes and based on repeated denial of responsibility and poor handling of such incidents; I'm canceling my membership effective immediately. Your business model seems to focus on denying claims, avoiding accountability, and shifting blame onto customers. Additionally, asking a customer for their insurance to defraud clients due to inconsistent cleaning practices, is unethical or should I say just plain slimy. You've lost another customer. Businesses such as yours should be run out of town on a rail! From AI Yes -- Surf Thru Express has a history of damage complaints, and their pattern is: * Deny responsibility * Claim "pre‑existing damage" * Delay communication * Push the burden onto the customer * Sometimes ask for insurance info to avoid paying

    Ultra Car Wash - carwash - Updated June 2026

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