Love the tea here and the cute surprise cups. Not only are they fun for kids, but they're honestly fun for adults too...feeding my inner child, the boba monster lol. The boba here has been perfectly chewy every time and not too hard or undercooked, which is my biggest pet peeve next to when they skimp on the boba. I get my tea 0% sugar which is not recommended here, but I like being able to taste my tea rather than drinking sugar water. Since their boba is sweetened, it's perfect for me. I have tried both the Ume boba milk tea and the brown sugar boba premium oolong milk tea and both are delicious! My only complaint is that the menu is difficult to navigate and locate beverages. Not only this, but anytime we find a beverage we do like other than the normal milk tea, it gets discontinued or sold out and then we have to struggle for 10 minutes trying to search for something else to try please bring back the white peach oolong fresh milk tea!!!! We recently got the peach yogurt slushie to try because the white peach oolong was gone and while the flavor was really good, my kids did not like the chunks of whole peach in the drink. We were expecting it to be fully blended. It was just really unexpected. I would not recommend getting a single drink here 100% sweet because we have always gotten the drinks no more than the recommended 30% or whatever (definitely less than 50%) and they are already plenty sweet to me. Definitely adjust the sugar level on your drink unless you want straight up sugar. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

This place is really cool, awesome vibe and decor with great looking drinks. Plenty of variety and the staff was great at talking about some of the differences to help choose between different drinks. The menu was extension so this was quite helpful. We tried some of their fruit tea and seasonal peach items and overall they were good but was hoping for a bit more of a tea flavor in watermelon lychee green tea and wish the peach smoothie was a bit stronger as well. Will probably go less sugar next time to balance it out since I think this place may run on the sweeter side. Overall, good experience here and would hope to try different items next time! read more

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Good milk tea!! The boba was just unusually hot so it made the drink warmer than usual. I know the boba has to be kept hot but maybe it just needed more ice. Super cute inside tho read more

Ume Tea - Bubble Tea Near Me - San Jose, California

Good vibes , good environment, friendly staff. I normally don't like Ume but this locations pretty great. Glad this store opened near my house; now I have a new place to chill. Foods pretty good as well. Spicy chicken strips are as good as Chick-fil-A lol I give read more

Ume Tea - Bubble Tea Near Me - San Jose, California

Ume Tea is located in an area that I normally don't go to, but I was curious enough after seeing it a couple of times on social media that I had decided to go anyway. There is ample amount of parking and the interior of the restaurant is just adorable - I had never seen so much pink in one place. The aesthetic of the place is top notch, and it's certainly helpful to I decided to order the Lychee and Watermelon Green Tea, as it was one of the popular items listed. The service was a bit faster than I had expected, though it was not too crowded so I don't know how much that really says. The drink itself was refreshing with the exception of one minor thing - the lychee bits at the very bottom have an uncomfortable texture. I don't know exactly how to describe it, but it was annoying to sip through and made what was otherwise a relatively pleasant drink a less satisfying experience. Despite this, I wouldn't mind trying to return again. I have hope that one of the other drinks will be more to my liking, and I accept responsibility that my less-than-stellar experience was partially my own fault for not doing enough research beforehand. read more

Ume Tea - Lychee and Watermelon Tea - Bubble Tea Near Me - San Jose, California

I always order their signature boba black milk tea, the boba is very chewy and soft. This is my favorite drink at Ume Tea. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

I like the Ume boba black milk tea a lot. 15% sugar is good. This is my third time to get this drink. I will definitely come back again when I want to drink milk tea. read more

Ume Tea - [UMe]UMe Boba Milk Tea - Bubble Tea Near Me - San Jose, California

And I don't know why, I can't keep my eyes off of... the pink decor. Ume Tea is a chain of bubble tea shops that has had particularly rave reviews for this location in its ~4 months of operation. It's my friend's current fave, so I had to make a quick stop after dinner. It's super pink inside, and they appear to have a cartoon bunny mascot in their wall art and merch. You can order via cashier or kiosk, and they'll call your name once your order is ready. I ordered one of my friends' recommendations, the Strawberry Matcha Latte ($5.95) with oat milk ($0.80) and a size upgrade ($1.00). As she promised, it was topped with a scoop of matcha ice cream, which made my dairy avoidance a bit pointless, aside from how cold the evening temperature is. Anyway, the drink is damn good. Even though the sweetness couldn't be adjusted down, it's not super high. The creaminess is on point, and the ice cream surely helped in that regard. The matcha is plentiful, and the strawberry does make itself known with flavor and seeds. It was great once everything blended together, which was tough at first in the tall cup with the even taller straw. I saw a text later that night from Ume Tea offering a free "Must Try" drink and went back the following day, The most interesting of the 17 options at the time was the Brown Sugar Boba Oolong Milk Tea ($5.95). It did provide plenty of oolong flavor, a good level of creaminess, and consistent boba that was the right medium between soft and chewy. The 50% sweetness was just right for me, while the light ice didn't feel that light. I'll have to try more of Ume Tea's offerings, at least from this specific shop. That strawberry matcha latte is the best version I've had yet. I get the impression that they carry a smaller and pretty specialized menu because they believe in each and every recipe, so hopefully I can try more on this and future trips to San Jose. read more

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* Visited Weds. 1/1/2025 (happy new year!) * DoorDash pickup :) I will be very honest and say that I absolutely LOVE Ume Tea, and that I'm a little bias as Ume Tea is one of my go to spots for boba in the Bay. If you can, order ahead and do a pick up- it'll save you time and sometimes, you'll be able to beat some crowds. This location is pretty large and spacious compared to their Cupertino and Milpitas location, and a little less busy but that could be because it was New Year's Day. Today, we were heading on a roadtrip and were able to grab a few drinks and a snack (popcorn chicken!) for the haul. The staff was quick to check on us and help us find our order. OKAY THE DRINKS / FOOD: * popcorn chicken- I love that you were able to change the flavoring of it, as well as spice levels. We went with a simple salt & pepper and were pleasantly impressed with how full we were once we finished. * mango pomelo sago & boba - you CANNOT go wrong with this drink. This is a family favorite, and a personal favorite of mine. It's pretty refreshing and honestly great all year round. * mega fruit tea cup/ chubby fruit tea cup - Another go to drink simple because it's reasonably priced and pretty dang refreshing. I like to add their green tea jelly or aloe to this, and it would last me at least an hour. read more

Ume Tea - Mango Pomelo Sago + Boba - Bubble Tea Near Me - San Jose, California

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Really just here to say: don't sleep on the HOT drinks and especially winter SEASONAL- Rice Mochi milk tea needs to be had by everyone!! Note: drinks do take a while to come out, but it's worth the wait! Most of the drinks are standard and solid- on the sweeter side so go 50% if you typically stray away from sweet like me. read more

LOVE this place. It's one of the few places that makes the fruit teas exactly how I like them. The perfect amount of fruit and wonderfully bitter tea. I just can't get enough. Service is also pretty nice too. I always appreciate someone who can handle my neurotic, indecisive mess of a brain. Last time I was here, I got the lychee, watermelon and green tea drink and it held me over the entire 4 hour drive back home. I really enjoyed the real fruit bits! Just a really solid place. Next time I go I may try their food items! Ambiance is the pastel pink cutie of your dreams! Their branding is really strong and I love the little bunny mascot! I have been tempted the last few times to get one of their bunny eared cup lids! One of these days I may break under the pressure and get one! read more

5/5 their teas are amazing and very flavorful. 3/5 bc they are incredibly slow and usually mess up orders. Don't come here if you're trying to be quick. Order online ahead to avoid waiting as long be sure you check your order before you leave. They always forget to add the extra boba I add. read more

Super cute store and really good drink options! I really like the brown sugar milk tea with boba and mochi. The mochi was an interesting topping that I really liked as it's a smooth kind that's in between liquid and solid. I would be a little careful and eat it a little at a time so you don't choke. I also got the Oreo Creme Brulee Oolong Milk Tea here which was a recommended drink from the person at the front counter. It's also really good, you just have to make sure to really mix it otherwise all the cream is at the bottom. read more

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It took over 45 minutes to get one drink in the evening. Absolutely ridiculous amount of time. Priority was given to taking new orders instead of fulfilling orders already placed. We will not return. read more

From the ambiance to the service and the products, everything was great! Jason was super patient and helpful. Excellent customer service! We ordered popcorn chicken, two brûlée Thai teas and an Oreo brûlée. The seasoning on the chicken was great and the portion good. The drinks were like desserts. I'm not huge on boba but the honey boba was really good. Jason even let us try the mango and water chestnut popping boba. I'd never had water chestnut boba before. It was surprisingly good. I'll have to order again and include it in a fruit tea. Pretty sure we'll be back! read more

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Drinks are pretty solid and as expected. Tables feel a bit sparse and empty, however there are still tables to sit, chill, and do stuff! Check their insta or socials for when deals pop up. Milk teas are strong enough, boba have often be on the harder side across the stores. UME tea favorite drinks: Jasmine coco mango bloom and the purple rice yogurt with oat burst (super interesting texture and chewables) Not my favorite UME tea in the Bay Area and honestly a bit out of way for me, only plus are the tables in store compared to the Milpitas locations. read more

This Ume location off of Almaden is so clean and chic. You can order through an ipad or in person. Our drinks came out fast and made exactly as we wanted. Favorites: Taro Milk w/ pudding and mochi Thai tea creme brulee read more

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Ume Tea is located in a fairly large spread out plaza. Plenty of parking. A few stores down, they have Teaspoon on the same side. The service was friendly. One Kiosk ordering and cashier. The decor is nice and pink! [From their site] Yumberry Jelly Slush: A refreshing waxberry slushy with bursts of tea jelly in every sip. Sure, the drink was refreshing and the tea jelly was good. I am glad they are branching out. Come check them out. read more

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The person who took my order, Daniel, was very nice and catering to me. It was my first time at the store and he was very nice and recommended me a good drink, the coconut mango. The popcorn chicken he recommended was also very good. read more

I hate writing 1 star reviews, but sometimes it needs to happen because it can help a business grow. Anyways, my girl ordered the bogo deal and got a bunch of stuff. When she picked it up while I was waiting for her, she told me she had to wait a long time after pick up time. On top of that, my drink wasn't cold anymore and it didn't include my green tea jelly topping. Mind you, I actually like Ume tea. Maybe it was a bad day? I don't know. What I don't appreciate is the manager assuming my friend is out here writing 1 star reviews on businesses because she's miserable or something. First off, you're representing your business. Where is your leadership and accountability? -.- If you look at my reviews I'm all about customer service because I appreciate hard work, kindness, and a great time. This is an unacceptable attitude. The ^_^ is such a face. I've attached a previous reply and tell me this is unprofessional. . At least there's other boba spots around that I'm sure can be mature to fix a mistake rather than target my friend. :D read more

Ume Tea - Unbelievable. - Bubble Tea Near Me - San Jose, California

ever since i was young i had problems walking. i walked into ume tea and the man that took my order, his name, daniel. when he took my order i felt a warm feeling of comfort that i have never felt before. When my drink was finished he called my order. All the problems in my legs disappeared, i was able to walk normally again. daniel you changed my life. read more

it was a sad very hot day on a saturday afternoon. i stepped into this wonderful building with beautiful pink infrastructure. Then i saw him at the counter. his name. daniel. it was at a time when the store was empty. i watched his hard working hands personally create my drink. When he gave me the drink and i took a sip, it changed my life. Everything i saw after the first sip became so much prettier. The drink he made me changed my life. daniel you are the greatest of all time. read more

Young handsome asian boy named david made me a very good drink and gave me great customer service but i asked for his number and he said no very sad :( read more

A new ume tea in the blossom valley! Before Covid there used to be one in oakridge mall and we were so sad to see it go after Covid. Now everything is back! I especially love ume's fresh flavor offerings - fruit slush, fruit tea, matcha etc. I ordered a large grape tea with tea jelly with less sugar and less ice, it's amazing! The serve was quick. The store is clean and have a few seats and tables for people to hang out. Music is cute as well. read more

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it was my first time here and first impression is kinda iffy. (i'd like to point out the fact that it was my fault that i didn't check the time for closing and/or mixed up the times from a different location i was looking at) friends and i came in after an event, couple customers were already inside sitting around and no staff to be seen. 2/3 had already made orders and suddenly an employee pops out to tell everyone that they closed 2 minutes ago. customers were apologetic since no one was aware. my friends and i also apologized and pointed out that we had already made our orders. it was already noticeable that the worker was irritated, but he waved the order tickets and said that they'll still make our drinks then walked to the back. after our orders were finished, we apologized again and headed towards the door. As delicious as the drinks were it was HIGHLY unprofessional to hear staff yelling from the back "did they go yet!?" "are they gone yet?!" "they're still not gone!!" "they're still here!?" as we were walking out. my friends and i had a laugh about it, but we had just gotten our drinks and you could've waited a little bit longer before shouting if we left. (i also work in customer service so i understand it's a bit aggravating when customers decide to come in last minute and when you're just wanting to close up and end the day. AGAIN it was technically my fault for not looking at business hours thoroughly. but it would've been nice to have a staff member (since there was 3 of them) at the front to tell incoming customers that they were getting ready to close up for the night and any remaining customers beforehand were their last transactions for the night.) read more

We adicted to their yogurt oat bust . Is a bom . Love it so much . We have to buy it every weekend for my kids .

I've only ever gotten delivery from here, but I've honestly enjoyed the Coco Mango Jasmine Blooms that I use as my weekly sweet treat when the week is over. I love the constant coupons/discounts on Doordash because it keeps me and my boyfriend as a repeat customers!! Haven't had an issue yet with quality, but will update if I ever go in-person in the future. read more

Came here on Wednesday night with some friends after dinnertime. On top of drinks, they also offer some snacks and merchandise. The cashier was friendly when I asked him questions about the drinks. We got the mango yogurt, peach oolong milk tea and popcorn chicken with sour plum flavor. I've had the peach oolong milk tea at another location and it tasted the same, but they added a cookie in my drink here! First time trying the popcorn chicken and they fried it really well. It was not overly breaded and the chicken was still hot and juicy. The sour plum flavor was interesting, but in a good way. It wasn't overtly sour or overpowering but just added a different flavor than usual popcorn chicken. The store was brightly lit and clean. Since it is located in a plaza, there is quite a lot of parking. Would come here again! read more

Ume Tea - mango yogurt and peach oolong milk tea - Bubble Tea Near Me - San Jose, California

So glad there's a Ume local to the Almaden area now. I got to try them out both during their soft opening and their grand opening. What stood out to me was the service first of all. Super nice and friendly. I found out they were soft opening via Yelp and thought to stop by. Not too crowded, and service was quick. I got my usual favorite from Ume which was the mango pomelo sago. I was happy I was able to customize the sweetness, and appreciated that it wasn't overly sweet! Plus, they were willing to accept our personal cups. And the drink held up nicely on Day 2; it still had a thick creaminess to it. Upon grand opening, I just happened to be in the area around 11:45am on Saturday and thought I'd stop by again. Not totally realizing they were open at 12 noon, there was a long line already, but not long enough to deter me. While it did move somewhat quickly, it still took a while to get through the line, and by the time I left (around 12:25pm), the line was still just as long. But the nice thing was, they were giving away small freebees and samples. I got a cute balloon, and tried their signature milk tea 50% sweet (delish and refreshing), plus some popcorn chicken during the wait. Ended up ordering their black milk tea with taro and boba. Boba quality was great, the taro tasted authentic, though maybe could have had a bit more, and the milk tea itself had a reasonable amount of sweetness (again, at 50%). Looks like Teaspoon just a few doors down will have some decent competition, but at the same time, I think they both have their specialities that cater to different crowds. read more

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I love Ume Tea, so I came here for their grand opening. This location is focused on drinks. They don't have all their normal food items available. I ordered a peach oolong tea, and I ended up with oreo cookies in my tea instead of fruit. I waited over an hour in total, so I didn't want to go back and wait longer for them to fix my order. I suggest checking your drink before you take a sip. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

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The service here from when they opened & til now remains bad. Drinks/Food take forever to come out and workers are rude & seem unhappy to be there. I ordered at 8 pm, arrived at 8:15 and asked the girl in the front of my order was ready and she said "I'm not sure" and just walked away. After another 10 minutes our drinks came out but they messed up our food order so we had to wait another 10 minutes. Over 40 minutes for items.. any other ume location is way better than this one. read more

We love Ume Boba! Their drinks are so delicious, and the atmosphere is super cute. They also have adorable accessories for sale at reasonable prices. The only downside is that if you're eating or drinking inside, it can get a little smelly since they cook in the kitchen and the ventilation isn't great. But it's definitely worth visiting! My 6-year-old and her friend absolutely loved their surprise cups and also thier cute surprises they got -- they took so many pictures! read more

Ume Tea - [UMe]Black Milk Tea w/ Taro & Mochi - Bubble Tea Near Me - San Jose, California

Ordered 2 oat burst sticky rice yogurt cups and it was disappointing! The taste was bland, too much ice in it, very little yogurt. It felt like I'm drinking crushed iced with some sticky rice. This is the second time this happened to me, here at this location and the one in Newark. Do better Ume tea. I didn't pay for almost $9/cup for a cup full of crushed iced!!! read more

it is SO PINK in here! i thought to myself i should have brought my sunglasses (it was 6pm in winter lol). aside from it being pink, the space was clean & organized. cute walls & such to take photos of & with! we enjoyed the original milk tea w/boba & fresh taro milk tea (both less sweet). drinks were tasty however they were still a little too sweet for our taste. they didn't have food available so we will definitely have to check this place out again! service was alright for a boba shop, nothing over the top & nothing to complain about. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

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I love the boba my first time here very cute and boba was bomb they need more coconut items on the menu I would be here 3 times a day. The taro with popping mango and lychee jelly is on point I came back this afternoon and it taste better than it did last night I bought one more for the road trip to San Diego please bring a store to SD read more

Ume Tea - Taro - Bubble Tea Near Me - San Jose, California

service is not great, professionalism definitely lacked. Employees need to be trained better Teaspoon is better. read more

I've been a loyal Ume Tea customer and have ordered from this location multiple times, but after a recent experience, I will be taking a break from ordering here. Many of their drinks come with toppings, and if you want them removed, you have to call directly. I called six times before someone finally answered so I could request a topping removal for one of my DoorDash drinks. The staff member told me it couldn't be done because the drink had already been made which I completely understood, since I should have called before placing the order. That part was on me. I then asked if they could consider enabling the notes/request box so customers could submit instructions in the future. The employee said that was up to DoorDash but they'd mention it to their boss, which I appreciated. What I did not appreciate, however, was how the conversation ended. The worker cut me off mid-sentence, mockingly said "thank you, byeeeeee," and hung up before I could finish speaking. I only called because my daughter loves one specific drink, but the jelly in it is a choking hazard so this wasn't just a casual preference. Being dismissed like that felt disrespectful. When my order arrived, it looked like they had removed the topping after all, which I truly appreciated. Unfortunately, it also seemed like other parts of my order were done carelessly or even spitefully, my drink was missing mochi, and my calamari came plain instead of spicy, despite my request. Altogether, it left me disappointed and frustrated. I realize one less customer may not matter to the store, but it should matter that every customer feels valued. When people are spending nearly $40 on an order, they deserve both quality and courtesy. Until the service improves, I won't be returning. read more

First time at this location and it was very cool! The interior was super pretty cute and kawaii . Im an avid boba drinker and this place has been added to my rotation for how good the drinks are! On top of it the exceptional service by Ellen. Since it was my first time I didn't know what to get and she helped lead me to a drink that was #perfect #10/10 #wouldcomeagain #bomb.com read more

Final response 8/26/2025 @11:32pm Your response only proves my point -- instead of addressing the actual issue, you're trying to nitpick timestamps and attack my history of reviews. Square isn't your only platform for orders, and I've supported your business multiple times through different channels. For you to suggest otherwise is dismissive and unprofessional. The reality is simple: my drinks were watered down from sitting too long, the toppings I paid extra for were missing, and the wait times were excessive. None of that is solved by pointing fingers at how long it took me to select items or by digging into my Yelp history. If more time was spent on properly hiring and training employees instead of deflecting and minimizing, situations like this wouldn't keep happening. Own the problem, fix it, and maybe you wouldn't see so many frustrated reviews. Update 8/26/2025@ 10:50pm Square is not your only platform for orders, and if more time was spent on hiring and properly training employees, this issue wouldn't have happened in the first place. I've ordered from your business multiple times -- whether it's through Square, DoorDash, Grubhub, or in-store -- so claiming I've only been a customer once is simply untrue. Instead of minimizing my experience and deflecting, maybe focus on actually fixing the problems. That would go a lot further than dismissing how many times I've supported your business. Original Post This place has officially lost me as a customer. I've given it plenty of chances, but this was the worst yet. I ordered at 12:39pm for a 1:15pm pickup. Show up on time and the drinks aren't even ready. Then I'm told the food will be "a few more minutes" -- which turned into 20. By the time the food was done, our drinks had been sitting so long they were watered down and gross. To top it off, none of the drinks had the extra toppings I PAID for. Completely unacceptable. Save your time, your money, and your patience -- go literally anywhere else. read more

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This is my go-to boba place in the Blossom Valley area! I love stopping by here after the Almaden Barnes & Noble plaza. Every time I have gone here I have received quick and good service. I love the decorations and merch in this Ume Tea. They are so cute, and I always have to restrain myself from impulse buying them. There are also a few tables with seating. Also, they have a huge bunny and great wall decor for taking photos! My favorite drink at Ume Tea is the creme Brule Thai tea! The size of the drink is very good, and the sweetness is perfect for my sweet tooth. I've also gotten the Halloween special drink here. It did not disappoint. Just FYI, this plaza can get busy so it can be a little hard to find a parking spot during popular hours! However, I think stopping by here is worth it if you need a boba fix. read more

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