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    UNC Urgent Care at Wakefield

    2.6 (26 reviews)
    Closed • 8:00 am - 8:00 pm

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    Horrible experience bad customer service and no compassion shown to someone who is not feeling well.

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    Avance Care - Wake Forest - Karen Lavieri, FNP-C

    Avance Care - Wake Forest

    2.9(13 reviews)
    0.6 mi

    Please don't get a job in the medical industry if you're going to act like every single human who…read morewalks through the door and call the phone is an inconvenience to you. Very rude attitude.

    Got to love when a doctor says "if you need to take more than one that's okay" so you run out of…read moreyour medication 3 days early, because 3 times I had to take it more than once. Had it documented even when I did, why I did it, even what time I did it. They didn't care, they told me "you shouldn't have taken that many" again, after being told "you can take more than one if needed" it wasn't like I ran out 2 weeks early, no I ran out 3 days early and because of all of that, I chose to find a new doctor and cancelled my appointments. Imagine my surprise when I get a certified letter today from this place saying "we are terminating care for the following reasons" - abuse of prescriptions - verbal abuse of staff Ummmm.... Are you kidding me right now? I agree I was a little.... Extra when it came to arguing with them over this situation but for them to now label me as an "prescription abuse" I'll play absolute HELL trying to get a doctor to do anything for my anxiety that this place was treating me for. So for them to put that in my medical record was so uncalled for over 3 extra pills in 30 days, that I was TOLD WAS OKAY TO DO... just to be turned around and labeled a prescription abuser. I honestly and whole heartedly believe that they did it out of spite and revenge and that's exactly what I'll be telling the attorney I talk to on Monday because to me, they purposely did it just because I terminated services with them. Little strange that I tell them I'm terminating services, cancelled my appointments, 40 days later I get a letter claiming "we are terminating you for prescription abuse" yeah, they absolutely did this out of spite and anger for me ripping into them for essentially lying to me and saying one thing while knowing full well what they'd say if I ran out early. Again, I ran out 3 days early, day 27, technically one day before I could legally get them, and that's prescription abuse? Yeah... I sense some shade in the water and hurt in the booty. I'm sure a lawyer will agree since what they just essentially did was malpractice since now I'll struggle for the rest of my life to get care for my VERY WELL DOCUMENTED BY MULTIPLE DOCTORS, severe anxiety. If anyone is familiar with the GDA-7, my avg score is always 15-20 or, In medical terms "severe and debilitating anxiety" and they labeled me an abuser? Shouldn't be hard to get the meds I need now, not at all. I highly recommend against going here lest you want to be labeled a drug addict for running out of your meds TECHNICALLY 1 day early and then suffering for the rest of your life for it just because they got spiteful. I'm not going to take this laying down. Worst thing I ever did was trust anyone at this practice, second worst thing I ever did was take the meds like they told me I could and the third worst thing was ever going back. So please tell me if it makes sense that I tell them I'm terminating services effective immediately and cancelled all my appointments and follow ups, then to receive a letter over a month later saying essentially "we are terminating you for being a drug addict and abusing your scripts even though they have zero proof i abused anything, mistook anything. Nothing.... Just weird that this all comes over a month later. Highly suggest you stay as far away as possible. I'll come back and update this review after I speak with an attorney and let you guys know (the readers not the practice) what they had to say about this situation. Oh the kicker to this? This letter comes and arrives less than 2 weeks after an appointment was listed in my medical records for a psychiatrist appointment.... Which again? Makes me think even more this was done purely out of spite because I called them on their malarkey. Id have given zero stars but that was not a choice, I'd prefer they give me a star actually, for this public service announcement that this place is trash, will treat you like trash and then label you trash and go somewhere else because you don't appreciate the label of "trash" anymore. Again, this will not be taken laying down, not now, not tomorrow, next week or year, not EVER. TL;DR STAY AS FAR AWAY AS POSSIBLE, you'll get a better level of care in a state run old folks home.

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    Avance Care - Wake Forest - Dr. Tida Lam, DO

    Dr. Tida Lam, DO

    Avance Care - Wake Forest - Julia Bumpus, MS, RDN, LDN

    Julia Bumpus, MS, RDN, LDN

    Avance Care - Wake Forest - Brenda Thomas, PA-C

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    Brenda Thomas, PA-C

    Heritage Urgent & Primary Care - Wake Forest

    Heritage Urgent & Primary Care - Wake Forest

    3.0(42 reviews)
    1.7 mi

    Telehealth was very convenient, can get in quickly and always get the support I'm looking forread more

    Horrible! Would never come here again. Would rather use AI to diagnosis myself at home. I was…read morehaving stomach pains with a rash on my stomach as well as sinus issues, tightness in throat, cough, etc.. and the physician did not examine me at ALL! Never examined my rash or felt around my stomach to figure out where exactly the pain was coming from. We did agree to do blood work, but she would not let me know which blood tests she wanted to order and the cost for each. She just wanted me to show up and have blood vials taken--could be 1-5 vials. Who knows! I said this was not acceptable and that I wanted to know what tests were going to be performed and the cost. They said they could only tell that to me the morning of the blood draw. I said, nope...I would like to know ahead of time so I have time to research each test and decide which ones make sense to me. They finally agreed they would call me in a few days with this information. They NEVER did!! They called, but it was to schedule my follow-up appointment for a few months from then. They also ordered some kind of sleep test for me without my approval, which of course I would then have to pay out-of-pocket. I immediately cancelled the sleep test with the company. This is a money-making racket! They clearly don't care about patient care and cost to the patient. I will NEVER return!! Lastly, the front desk people are grumpy and unfriendly, and the place is dirty. Yuck!

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    Heritage Urgent & Primary Care - Wake Forest - Check-in area

    Check-in area

    Heritage Urgent & Primary Care - Wake Forest
    Heritage Urgent & Primary Care - Wake Forest - Well decorated and clean!

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    Well decorated and clean!

    Med First Primary & Urgent Care

    Med First Primary & Urgent Care

    1.8(4 reviews)
    0.4 mi

    My toddler needed a rapid covid test and this was the only urgent care (it was a weekend mind you)…read morethat was available to do one. The staff was overwhelmed with walk-ins as soon as they opened, and although I knew they couldn't handle any more patients, they took us on anyway. I am thankful they worked us into the schedule and we gladly waited our turn to be seen. The staff was so kind and accomodating. I am grateful to them.

    I took myself and my son there on 12/22/17 to be seen for flu symptoms. They were empty but still…read moretook almost an hour to be seen The staff was cutting up on their phones etc. as we were waiting. Once we got back the nurse seemed as if she had no idea what she was doing. We both tested positive for flu. They wrote an rx for both of us, the pharmacy could not fill the one for my son because they couldn't get approval from our insurance. I called to see if they could switch it to another form of the same medicine and they were closed. I was transferred to their call service and told them the situation and they said a doctor would return my call in 15 mins, which they didn't. So I call the office the next morning they open, they call the pharmacy and call me back. They then proceed to tell me that since another doctor tried to call in a rx (I'm guessing from their call center, which they never let me know anything about) they were no longer going to be involved in my son's care. They told me if I was that concerned about his health I should take him to the Emergency Room. What?!? So here my son sits with the flu and cannot get the medicine he needs because of their negligence. They did not care one bit, they were extremely rude and unprofessional. I will NEVER go back there, and recommend you don't either. But I bet they will still bill our insurance for that doctors visit!

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    Med First Primary & Urgent Care
    Med First Primary & Urgent Care
    Med First Primary & Urgent Care

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    MedAccess Urgent Care - Youngsville clinic. 700 US HWY 1 #100, Youngsville, NC 27596. No appointment needed. Walk in 365 days a year.

    MedAccess Urgent Care

    3.8(39 reviews)
    5.9 mi

    30JULY25 | 1522 For: All and Veterans (Must Read)…read more MedAccess Urgent Care - Youngsville: Formal Complaint Date of Visit: 28 July 2025 at 11:51 AM I am deeply disappointed and disturbed by the treatment I received at MedAccess Urgent Care - Youngsville during my recent visit. After my evaluation, I respectfully provided verbal feedback to the Physician Assistant while waiting for a copy of my treatment summary. During this time, I was unexpectedly approached by a man who identified himself as the 'Manager of Physician Practices.' He projected an immediately unapproachable and authoritarian attitude. He escorted me just a few feet away from the front desk to a semi-private area, where he began questioning me in a harsh, condescending tone. I felt intimidated and repeatedly asked him to return to his station and to leave me alone--requests he blatantly ignored. Without my consent, he took possession of my personal identification and medical documents, stating that he had the authority to make copies for his records, despite my lack of authorization. When I objected and asked for my treatment summary--a standard patient right--he refused. I attempted to rationalize this by mentioning "insurance fraud," which made no logical sense in the context. Instead of resolving the issue, he raised his voice, ordered me to leave the premises, and stated that my treatment statement would be mailed. This level of hostility and lack of professionalism is absolutely unacceptable, especially in a medical setting. Under fundamental Patient Rights, his behavior appears to violate the following standards: - Right to respectful and dignified treatment - Right to receive a complete explanation and copy of your treatment plan and discharge documents - Right to privacy and protection of personal health information (HIPAA) - Right to refuse any unauthorized use or copying of your personal documentation Regardless of his position or education (as advertised on his business card), his behavior was intimidating, unethical, and in clear violation of professional medical conduct. No one seeking medical attention should be treated with such disregard. I hope MedAccess leadership addresses this situation immediately. Until then, I cannot, in good conscience, recommend this facility to anyone in need of respectful, secure, and professional urgent care. Respectfully, Proud U.S. Veteran | 30 Years of Military Service

    Had a very good experience here, despite the wait…read more Showed up at about 7:45 and was second person waiting for 8 am opening time. The check in process was easy. Despite being there when door opened, the first patient wasn't seen until 8:27, so almost 30 minute wait to be seen. There was a note on the glass stating that there was an employee shortage, so there would be a wait. There was only one PA there and no X-ray tech. With all that being said, the employees were very friendly and professional. The PA that saw me for my knee injury was wonderful (Justin) and he didn't rush me and really explained my injury. I definitely recommend this office - be prepared that there may be a wait but the courteous and helpful staff was very much appreciated!

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    MedAccess Urgent Care - Open 7 days a week for walk-in visits on online check-in.

    Open 7 days a week for walk-in visits on online check-in.

    MedAccess Urgent Care
    MedAccess Urgent Care

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    MyCare 365 Primary & Urgent Care - Wake Forest - Lobby

    MyCare 365 Primary & Urgent Care - Wake Forest

    3.9(8 reviews)
    0.6 mi

    Synopsis - Great location, amazing staff, and everything that you need an urgent care to be…read more I was in search of an urgent care that would provide a medical examination for my commercial drivers license. The Wake Forest location came highly recommended to me as an urgent care that not only could do the examination, but could meet any medical needs. I now completely agree that this location is truly amazing. The staff were absolutely incredible, the facilities were new and fresh, and my visit was treated with respect and kindness. There really is not much more that you could ask for. This will certainly be the place that I go for any pop-up medical needs. 5 Urgently Caring Stars out of 5!

    MyCare 365 is a decent choice when it comes to needing to visit an urgent care…read more Parking is subpar and when it's busy, can be a hassle. Waiting time is always better first thing in the morning but they do their best to get you in quickly, much better than the ER's waiting times. The doctors/nurses at MyCare are very kind people and make you feel comfortable. However, the front desk staff aren't the friendliest people the few times I've come in. Healthcare in this country is unreasonably expensive, and unfortunately, when I needed my ears checked and all that was needed to be done was to clean them out, my bill was over $200 after insurance. If the need arises, MyCare 365 is my preferred urgent care location, albeit the high healthcare prices.

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    MyCare 365 Primary & Urgent Care - Wake Forest - The room I was seen in.

    The room I was seen in.

    MyCare 365 Primary & Urgent Care - Wake Forest
    MyCare 365 Primary & Urgent Care - Wake Forest

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    UNC Urgent Care at Wakefield - urgent_care - Updated September 2026

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