The water pump went out on my husband's vehicle while he was at work. This place was just down the…read moreroad, so we took it there so we didn't have to drive it any further than absolutely necessary. When we arrived they clearly had a full load of other vehicles that they were working on and we didn't have an appointment or anything, so it took a little longer for them to complete the work. Regardless we were very pleased! Very fair pricing, honest people and so nice and friendly. Made me feel like it was my uncle or father working on the vehicle, not a stranger! I highly recommend!

From the owner: Fast, Friendly and Affordable Car and Light Truck repairs…read more Air, brakes, suspension, tuning, check engine lights, major and minor repairs. We stand behind our work. 27 years in business.

My wife and I have been 20+ year dealer service center…read morecustomers. We recently tried Dave's Garage as the dealer was 5 weeks out for a repair. They got my Wagoneer in for service in a timely manner and the experience was amazing. The communication from the beginning was on point. They finished the repairs on time, when promised and it was done correctly with no finger prints on the white paint(a common issue at the previous shop). Dave's Garage is now my go to shop.

Anytime an auto shop tells me there's no charge after having my car for well over an hour. They're…read moregonna get five stars. Not only did they fix the small problem, but their service is excellent as well. I was hesitant to do business here after it changed hands but other relatives have had very good success also

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

Don't go here!!! The mechanic knew what was wrong with my vehicle, I made an appointment 2 weeks…read moreprior to taking my vehicle here. He knew make, model & year plus what was wrong. After nearly 3 days I called to see what was going on, I was told it was too hard a job, he wasn't going to work on it...be no charge!!! Couldn't bother to call me right away? Kept my car for nearly 3 days? He's no mechanic! Don't go here, it's a waste of time!

I have had two vehicle looked at and fixed here. I am very satisfied. For one vehicle we had it…read morelooked at by three other places before taking it here. This place was the place that finally fixed it correctly and reasonably.

Since 2005 or so, I have had a good amount of work done on three cars and one pickup truck at Uncle…read moreRod's. This work has been a mix of maintenance, repair, and special/custom/upgrade work. Twice, they've inspected cars and brought them up to appropriate condition for me to make cross-country road trips. They repair what needs fixing, they advise what will soon or eventually need fixing and what makes sense to do all in one go (e.g., to avoid double-spending by doing a group of repairs that all require the same first ten labor steps, if one such repair needs doing right now and the others are soon to follow). By default they use quality parts and supplies, and their shop rate is entirely reasonable especially for the high quality of work. I'm a car geek, and I am very picky and particular about the work done on my cars and the parts and materials used. That can be a real pain in the (lug)nuts for shop and customer alike, but Mark, the service writer, does a terrific and friendly job of keeping everyone happy on both sides of the counter: he gets the parts and supplies I want, or lets me supply them if they're difficult to find, or on the occasion there's some reason I'm not aware of that my choice isn't a good one, he explains and suggests alternatives. As the diagnosis and repair proceeds, he keeps me well informed and promptly asks me whenever there's a decision that needs my input. And he keeps the techs happy by keeping the picky customer (me) out of their hair so they can get the work done. Rod, the owner, is personable and friendly. There is an air of competence about the shop that comes, I think, from the fact that the whole staff work hard and thoughtfully to do each part of every job carefully, correctly, and efficiently. I appreciate that. Also, they'll work on practically anything that has an engine, as long as it can be brought to the shop. Cars (new and old, common and and unusual), trucks (big and little), boats, I've even seen 'em get ailing roto-tillers back into action. Highly recommended.

Rod and Mark are very nice but think nothing of keeping a vehicle for an extended length of time,…read more Don't know if they overbook or take care of locals first. Just do not plan on your vehicle back soon if you drop it off.

He had done my front brakes on my car & said my tie rods needed to be done. I asked him if he could…read moredo that, he said yes but I'll need an alignment after, which is no biggie, but yeah, I'd like to get that done too soon. Then he left for a month, funeral or something, which is understandable. Then he texts me about a month later asking if I needed anything else done, which I said yeah, the tie rods would be great. He has me order the parts & then sets up a day to come over. Ok cool I'm thinking, I get everything planned out, parts are delivered, I let him know & he says he'll be by in 3 days after 6pm. An hour before he's supposed to be there he texts that his daughter is sick & he is starting to feel sick too & he will get a hold of me when he figures out his schedule. 3 days goes by with nothing, I text him finally to find out what's going on & that I'm probably going to have to find a real mechanic to do the work & he says he won't be able to work on my car because life overwhelmed him this past week/weekend. So, now I have a box of parts from Rock Auto that I think I need on my car, but not sure.

From the owner: Entirely mobile, certified, and licensed Mobile Mechanic servicing Grand Traverse County. Give us a…read morecall today and change the way you do maintenance and vehicle repair, all without having to even put your boots on! Plus, we'll save you some money on the journey! My business is convenience and providing only the service you want, without the overhead of real estate, bloated management salaries, etc