Every experience with this company has been tremendous! Shelby Wood has been an excellent rep, always going above and beyond to make us happy! Rigoberto in the office is always available. Never a challenge to get a hold of him. And Kevin, our delivery driver, is incredibly friendly, attentive & goes out of his way to make sure we're taken care of. We couldn't be happier!! Lips Restaurant, North Park read more

This review is for the CPR/AED/First Aid Training that our company completed. Laurence Cornwell was a fantastic instructor and made the training as enjoyable as you could (even for a 4 hour session). Our team was able to grasp all information clearly, and Laurence was able to thoroughly answer all of our extra questions, was happy to help, and even entertained our goofy jokes. Everything was sanitized properly and he was well prepared and highly qualified. Our American Heart Association Heartsaver certifications were emailed the following day. We highly recommend using UniFirst as a resource for CPR/AED Training. Request for Laurence! read more

Unifirst - Uniforms Near Me - San Diego, California

Signed up for service with a contract for about 4 years now. The service was fair at first. Then after the first year or 2, the service starts to go down hill. Uniform would be missing at times. Takes several attempts to get customer customer to call back but either way, you would have to wait until next refill cycle until we get the replacing missing uniform. Very Poor customer service. Service manager that we work with has poor customer service. Really should get replaced. Overall, let makes this short, go with another company. read more

We've been using Unifirst uniforms for several years! The customer service they provide is second to none! Everyone from the route driver, warehouse manager, and all the other managers involved with the group always put you first! We've had other several companies provide uniforms in the past but landed with Unifirst and have been very happy ever since. You don't have to take my word for it, try them out. David Perez is our rep and will provide you with the expected level of service you and your associates deserve. Rick Torres read more

I really do not like posting negative reviews but I feel in this case I need to because I just can't take it anymore. From the get go, there have been nothing but deficiencies in the service and quality of uniforms coming back from laundry, misspelled names, and billing deficiencies. I have warned them several times via documented email correspondence that if they didn't get their services straight, we would need to cancel our contract one time specifically January 2018. I was promised they would start giving me turn in counts, that happened for 1-2 weeks then stopped again... In October 2018, I wrote an official notice of cancellation of contract due to several deficiencies which I had documented and listed in email and on letterhead. Instead of releasing us from contractual obligation for several very valid reasons and after several different warnings that I would cancel services after receiving the letter, they bullied me into giving them another 60 days to correct deficiencies as well as a $24,000 bill for contract buyout. They had over a years time to correct deficiencies but keep making same mistakes.... They are filled with nothing but excuses and nothing ever gets resolved. The issues persist. The driver is really nice though and I feel bad for him because they basically blamed him for their lack of follow through and for their lack of service. I do not have the time to babysit my uniform company! I shouldn't have to. I am extremely frustrated and exhausted from all of this! Our guys even stopped turning in their uniforms because they weren't getting them back, basically refused to turn them in even after delivery schedule changed. Still uniforms were not being returned after they were picked up. AND we were being charged for several guys who had been terminated from employment, some gone for over a year. I still have YET to see my credits!!! I do not recommend this company. They are horrible and the account managers have zero customer service skills!! read more

I have always been satisfied with the service I have received and the competitive prices at Unifirst Gary Hanson and his guys have always taken care of mine and my employees uniform needs thanks guys keep up the good work. Brian Sniffin read more

I wouldn't recommend anyone to use this company. They have the worst customer service. I actually had a rep Michael come to my business and storm thru my shop demanding his shop rags and uniforms back when I refused to continue service with them. Literally took the shirt off my mechanics back! I tried contacting the sales rep manager and the GM and have yet to hear from them. The secretary wouldn't give me names or contact numbers for anyone. Swears the have no contact information to give. Buyer beware! Unless you want to pay a $9,000 termination fee that they want to charge me. read more

I am so happy I found Unifirst. I used to have another company service my auto repair business and the service was beyond dreadful. Constant shortages, requests to speak to a manager were blown off again and again. The sales rep for Unifirst was at a shop near mine, and I asked her to come over and give me a quote when she was finished. Best decision ever! I received all new uniforms that look professional, the customer service is excellent! Have to give a shout out to Alex, my driver. Really fine young man, respectful, polite, everything is done right. If you need a uniform company, this is the one. read more

Been using them for years. Sammy always listens to our concerns and they are always trying to find ways to improve their services.

I would like to be leaving a better review fir this company but they make it extremely difficult to do so. Pick up and delivery usually go ok, but when im wearing a work shirt that is missing a button and the repair tag that I submitted comes back with the shirt shrunk, it shows lack of customer service. That's just one example. Repair service is no good! read more

I have been dealing with Unifirst for 2 years now and have had multiple delivery drivers.For about a year and a half I've had the great pleasure of working with Cedric (don't know last name).You can tell he loves his job and he does it great with his great attitude with a big smile on his face every time.We ask a lot of him with our requests with new employees Clothing and constant changing of sizes.I'm always looking forward to seeing him weekly.All though he does great work he has to deal with some incompetent people who doesn't fulfill our request as a company most of the time.Ive been trying to get the right sizes with correct spelling for about 6 mo. now and have just given up on trying.which my requests are not hard to fix which I don't get other then their lazy and don't like there jobs.You most definitely should keep Cedric around forever cause you can tell he loves what he does and with a smile every time. read more

We've been using Unifirst for our company uniforms since February 2013 and have had nothing but good experiences. Alex is our delivery guy and he comes by once each week to pick up and deliver and if we ever need anything, we just tell him and it gets taken care of. They make it very easy to turn in uniforms if an employee leaves the company and to get temporaries when new employees start while we're waiting for new ones to be embroidered with our logos and the employee's name. Their pricing is competitive and it's great to have good, consistent service and a good relationship with the company. read more

Mike is very pleasant to work with and extremely helpful. We are very happy with his service and always has a smile on his face.