Great nurses from Er to 6th floor. The food was great and recently met the guy from dietary and he…read morewas great . Didn't get his name 50 years old and African American. So friendly and really personable.

Being admitted overnight from the 10th of December until January 20th, I have had many experiences…read more The nursing staff are skilled and competent on the 4th floor. The food is great and you have the option to change it to what ever you want. The CNA's were super helpful and the nurse call button was often quick response time. I put in many appreciation notes to have my nurses and CNA's receive recognition. I was sad to leave to a skilled nursing facility. The social workers who were trying to get me to a skilled nursing facility were aggressive with their tactics though. That put a damper on my healing.

Always an amazing experience. Very responsive in chats and quick to get in when I need an office…read morevisit.

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!

Still upset because my glasses lenses cracked and I could not use them. I returned to the optical…read moredepartment and they charged me $400 and something dollars to get new lenses. The new lenses started breaking cracking and chipping right away. Do not get glasses from here!

Pam Lancaster PA-C and Caroline Scoles MA... two AMAZING, CARING, COMPASSIONATE ladies... I truly…read moreappreciate their interest in my case and helping me overcome some problems!!!!

Quick check-in process, this small clinic has kind, knowledgeable staff. I am a new patient and…read morehave been pleased with the care provided here. Great family medicine office.

Although this is a small local Dr Office they have become harder and harder to schedule with, they…read moreeven have started pushing clients to phone visits. They don't necessarily buy into things just because the news channels said so and I appreciate that. Common sense is abundant here and I really appreciate the doctors and back end staff. I will reluctantly admit that some of their receptionists have been really rude as of lately but hopefully they can get those one or two girls corrected or get rid of them.

Liars. Never trust a medical provider that lies about the little things. They have no respect for…read morethe time and effort of others. Cancelled appointments, piss-poor customer service, and (I imagine) nose-picking doctors.

After a recent MVA, I was seen immediately @ Urgent Care, with the recommendation of follow up with…read moremy primary care provider. Multi care gave me an appointment a week later. (!) Then I get a message that they needed " more info". ( I've been a patient for over 15 years. ) After waiting quite a while, lots of sighs and muttering by the rep, admitting he couldn't figure out why I was called, he asked for insurance info, I told him I didn't have it with me, but I'm not a new pt. I gave u p and said I would go back to urgent care since I was having chest pain. This is not by any stretch of the imagination quality care.

The dental department is the best. You guys rock. Staff is always friendly and very thorough.read more

Excellent treatment for us Veterans from the parking lot to entrance where your welcomed and asked…read moreif you need for directions. I've seen people helped from their car to the door....treatment is kind and thorough. Thank you.

My husband and I went here for our extremely nervous about…read moreit since I've had severe allergies to meds in the past. From the security guard at the front door; to the information people, nurses and everyone involved, they were the most friendly and caring people I think I've ever encountered! They were very reassuring, answered all my questions, assured me there was a doctor in the next room with an injection that would stop an allergic reaction if it started. AND we did not even FEEL the injection. The woman in the observation area kept her eye on me and approached me every few minute to ask me how I was feeling. It was a WONDERFUL EXPERIENCE! Thank you everybody!!!!

I have been coming to Providence Family Residency for almost 7 years now, and honestly I have never…read morehad better care. I admit that I am not your "Run of the Mill" patients. I have many health issues, but the staff is extremely courteous and will go out of their way to address all of your needs and concerns. The only drawback to being a patient here is that you only have a relationship with your physician for a few years, thus the "Residency" part. I have had 3 doctors since I have started here, but all 3 have been excellent at their profession.

I have always gotten decent care in the ER. It is not great, but Multicare is not known for its…read morequality. I was inpatient a while back and it was a madhouse. My roommate was nuts and talked all night and yelled at staff. They handled it very politely and professionally. Even better, they gave me a private room when one was available at no extra charge since my insurance wouldn't pay for it so I could get some rest. This is the only reason they get 3 stars. Well, I could have gotten lots of sleep if not for the murse with the high-pitched voice constantly waking me up, once he was gone I slept well. A big negative is pain management. The IV obviously poked a hole clear through the vein. When they injected pain meds, my elbow burned for 10 minutes. They didn't seem to believe the cause and would only dilute it, which made it burn less with zero pain relief. How hard would it have been to adjust the IV?

This occurred over a year ago, but I still suffer from was a misdiagnosed stroke. After visiting an…read moreurgent care facility, I was told urgently to go to the ER. After waiting for the expected 2+ hours, they took a blood sample. Wait again. Eventually I was called to a room. I told him that I have MS and that it may be an exacerbation, but that I had never had one this bad. I couldn't member names, I had been seriously unbalanced to an extreme that I had ever had been. My vision was loopy, could not think of any basic needed words to carry on a conversation, and when going through the contacts on my phone, I couldn't recognize any. I may not have said every one of these. He finally told me that I was probably right and that I could go home. When leaving, my friend begged me to let her drive. I must have frightened her en route to the ER. Later, when speaking to a nurse at UW, she told me that it sounded like a stroke and was amazed that the hadn't ordered a CAT scan. 2 Dr,'s later agreed. I still have residual issues with spelling, remembering close friends or family, or basic math skills and basic memory.

The procedure was fully covered by insurance but they still made me pay almost $1,000 upon arrival…read more When I called for a refund, I was sent to an India agent who played dumb and eventually asked me to send an email to customer service, who are not authorized to issue refunds. I had to file a credit card dispute. I am also certain they took unnecessary biopsies from healthy tissue to pad their bottom line.

My old doctor retired so I was assigned a new doctor for my annual checkup. I was pleased with the…read morenew doctor. She went over my medical history. But because I mentioned I had a recent issue with a frozen shoulder, I was billed additional service/appointment doubling the cost of my annual checkup. There were no referrals given or anything else related to the shoulder other than mentioning it (like 30 second discussion). I was charged an extra $415 for "Moderate Complexity Medical Decision Making" regarding the frozen shoulder. Yes my insurance paid for it, but I feel Providence is basically running an insurance scam.

They will quick send you to the collection agency cuz they do not combining their bills. When…read moreyou're paying on your bills and one of them slips by because they're not combined. They will send you to the collection agency. It doesn't matter if it's under $50 or $5 they will report you to the collection agency. You'll have a judgment against you in less than a year. Should be a law against people like this, that do not fix their own screw ups and make the customer pay for it. This is a common practice for most businesses cuz they have the money and power to do what they want

Two days in a row we called to get an appointment scheduled and sat on hold for over an hour. The…read morefirst day, we were not able to get through before close of business. The next day we sat on hold for over an hour before needing to hang up.