I have been bringing both of my children here for over 14 years and never imagined I would be…read morewriting a review like this. A pediatrician's office is supposed to be a partner for families throughout childhood, but the care and attitude here have completely changed since the practice was bought out. What used to feel supportive now feels cold, disorganized, and dismissive. Phone calls are confusing and unhelpful. The online system is clunky. Simple requests like filling out a camp form turned into wasted hours because of their rigid policies and errors. The staff no longer guide or support parents. Instead, you have to guide them through what should be their job. The final straw was my son's recent appointment. Scheduled for 2:10, I left work early, pulled him out of school, fought through construction and parking, and walked in only a couple of minutes later. Their own staff delays checking me in pushed us over their supposed cutoff. Instead of compassion or an apology, I was met with indifference and told to reschedule. No acknowledgment of the effort or disruption to my family. Just a cold refusal. After years of loyalty, I am disgusted by how little they seem to care about kids and families now. I used to recommend this office to everyone. Today, I would strongly warn others to look elsewhere.

I have taking my children to Kids Plus for almost 16 years. The staff has always been wonderful,…read morehowever their new patient portal is horrible. I have zero access to any of my child's vaccinations, growth charts, and future appointments. I have been back and forth for weeks with the help desk who has been zero help. It's so frustrating.

Poor care and business for long time families. My family will no longer be trusting AHN. It's all…read moreabout the money folks.

Pediatric Alliance is the perfect example of a hospital system running a pediatric practice: you…read morebasically are going to WalMart in order for what they call "care". Big corporate and your pediatrician should never go together but here we are. You can never get through to anyone on the phone. They never call you back. When your child is truly sick, Pediatric Alliance is not there for them. They literally referred us to MedExpress or Children's Hospital UPMC South in Bridgeville last week. Gone are the days of a pediatrician actually knowing your child and his/her medical history.

The facility is overall put together. They have plenty of toys and things for the kids to do while…read morethey wait. The staff is helpful and nice, even when you would think it would be too overwhelming. Every time we come for an apt or sick visit, it is pretty busy. They never make you wait too long once you are back in the exam rooms. I have not had a bad experience with a physician so far. They are always nice and attentive to the patients and answer any question I may have, as a dr should. I never felt like they were in a hurry to get out of the room. My only complaint is that it may take a while to have a script called in when they are busy. That's all.

This place is terrible we sat in the waiting room for 2 hours and got sick come on do betterread more

Both of my children were part of this practice for over 10 years, however, when my daughter had a…read morelate diagnosis of Autism, our relationship fell apart. She went into extreme burnout and could not leave the house and refused to do telehealth visits. We were desperate for advice and assistance and of course turned to our pediatrician for help. They did not help though, they sent us a letter terminating her as a patient because she couldn't come in to the office to be seen. This was the exact opposite of what care should be. I regret not sticking with Children's Community Pediatrics. I left because Kids+ talks about their holistic approach to wellness with kids, but that is not how we were treated at all. Beware if you go here.

Nurses are great but admin and the running is a disgrace they tell mothers and family they have to…read moredo all care when getting close to going home and wake you from a sleep to feed even though they are paid by the insurance to do all care. So a concerned family is treated like staff and expected to do the staffs job

This place is AMAZING! My nephew and his girlfriend are the new parents of a beautiful preemie…read moredaughter, Molly! She had many special needs and was in the NICU at MAGEE! Thanks to a recommendation from a staff member, they applied and were accepted into this wonderful place! They can stay with Molly and bond with her! They take an active hands-on participation in her care ! There are cots, a tv, sink , and shower in the rooms! There is also a kitchen, sitting area, play area, and a garden! The staff is incredible! God bless Mario Lemieux for funding this remarkable facility!

Dr. Shergill takes outstanding care & time to treat all of his patients. The nurses also treat you…read morewith kindness, they make you feel like you're the only patient there.

Dr. Shergill has been my daughter's pediatrician for over 12 years. He is a very gentle and…read moreknowledgeable doctor. It is always very comfortable working with him, and he tends to his patients very well, making him the ideal doctor for any kid.

Dr. Brian is my daughter's pediatrician and he is absolutely amazing. You can tell that he enjoys…read morebeing a doctor. He really cares for the patients/families and is very knowledgeable. I haven't seen any of the other pediatricians, but I know this location has a really good reputation based on what I've heard from other moms. The office staff is also extremely friendly and helpful. Everyone is just so awesome and I always feel heard and welcomed. Thank you, CCP-Bass Wolfson!

From the owner: Established as Bass Wolfson Pediatrics in 1953 in the Oakland neighborhood of Pittsburgh, UPMC…read moreChildren's Community Pediatrics - Cranberry Township North is one of the premier pediatric and adolescent medical practices in the area. Our founder, the late Lee Bass, MD, inspired our practice with the philosophy that the most satisfying and effective care comes from giving personal attention to our patients and their families. As a part of the UPMC CCP network, and under the leadership and guiding principles of UPMC Children's Hospital of Pittsburgh, UPMC CCP - Cranberry Township North is dedicated to offering exceptional pediatric care, right in your community. For more information, please call us or visit our website.

My son and I are part of the Zofran case...for those who are unaware, Zofran was prescribed to…read morepregnant women to combat morning sickness and caused a number of children, including my own, to suffer being born with a cleft lip, palate, or both. We first met Dr. Jabbour in the NICU of Magee Women's Hospital where I delivered my son (which was not Children's Hospital, where Dr. Jabbour is based out of) and from the very first meeting with us, he remembered details like our names, our son's exact condition, he recognized my grandfather, and it even turned out that he and our baby's PCP are friends from medical school and our PCP takes his own kids to see Dr. Jabbour. I'm not sure what more I can really say about him...he was professional every step of the way, he was gentle and kind with our baby, he gave us much needed confidence in his ability to "fix" our son and came through with flying colors. He has amazing bedside manner and whether he was dealing with dad and I or our son himself, he was always sweet, kind, and wonderful. Dr. Jabbour made what began as a terrifying and unexpected situation into something that my husband and I actually felt we could manage...and we did. On October 27th, Dr. Jabbour performed our son's furlough palate repair and did such an amazing job that we actually got to leave the hospital after only one night when 95% of patients sleep over for two nights. We have a follow-up on the 12th coming up and to be honest, I am a little sad that we won't be seeing him as part of our routine doctor visits anymore. On the other hand, I am eternally grateful to him for treating my son with such tender, loving care and I hope to never have to deal with an issue related to my son's (former) cleft palate. If you find yourself in need of a pediatric ENT doctor or have a child with a cleft lip or palate, I'd highly recommend requesting that Dr. Jabbour be part of your cleft team. He is a skilled surgeon, a kind and gentle man, and someone who truly excels at what he does...I know I could never do the job he does, but I hope that the gratefulness he receives from both parents and patients alike makes it that much more worthwhile to him. I created this account specifically to write a review about this Dr. and I really hope it goes through because Dr. Jabbour deserves the respect, recognition, and our everlasting thanks for all that he has done to change our baby's life.

From the owner: Noel Jabbour, MD, MS, is the director of the Congenital Ear Center at UPMC Children's Hospital of…read morePittsburgh. In addition to his medical and surgical training, he holds a master's degree in Medical Education. Dr. Jabbour earned his medical degree from the University of Pittsburgh School of Medicine before completing his otolaryngology residency at the University of Minnesota School of Medicine and a pediatric otolaryngology fellowship at Vanderbilt University School of Medicine, with special emphasis on microtia reconstruction and cleft care. He and his wife have two children. He loves spending time with his family, making music, and exploring the Pittsburgh region via running, hiking, biking, skiing, and almost anything outdoors.

The office is clean and designed well for children, the doctors and nurses are all amazing! But-The…read morereceptionist is really awful! If it were only a few times, it's understandable, but for most visits, rude and callous are my kindness words. Professor Fisher University of Pittsburgh

I've been bringing my three children to Bass Wolfson since 2011. We have always received excellent…read morecare. The wait times are incredibly short. The staff is very personable. The walk-in hours are very convenient.

they lost my forms after calling to say they were ready to be picked up. waited 15 minutes for…read moreperson at front desk to help me. when asked how forms could have been lost, she had incredibly rude attitude toward me and was extremely disrespectful. was also dressed very unprofessionally. when I walk into a doctors office to get my kids treated, I don't want the first employee I see to be wearing sweatpants, crocs without socks, and a ratty shirt. very disappointed.

Literally have been dealing with this pediatrician since I was a child and now my daughter sees my…read moresame doctor and he is wonderful, the whole staff is wonderful, but Dr. Douglas Stewart is by far the best doctor of them all! He's sweet, comforting, and resourceful! Will always recommend!!