We tried to purchase a home from M/I in 2019 at the preserve at doe creek in prosper tx. There…read morewere many many promises and declarations made by their salesperson, Taylor Cotton, that we're not true. Even in their contract it states they are NOT to be held to any promises made by their salespeople. That should make you realize the type of people you will be dealing with. Our salesperson said that they would lock in our rate and they would pay for that until we closed. Of course, this ended up being a lie. Their financial department refused to stand behind this promise. We were told certain things were standard in the home. Also a lie. They refused to stand behind these statements. The final straw came when we went to speak to the builder about how the house was to be positioned on the lot. The salesperson said we would be able to determine placement because we wanted to add a pool. Of course, another lie. The placement of the home had been set since the neighborhood was developed. We began calling anyone we could find in M/Is chain of command. We were able to get ahold of the VP of our area and they agreed to return our earnest money, which we were shocked by since everyone else refused to have any sort of morals. I have spoken to other homeowners in the neighborhood who had many of the same complaints as we did, and they have also had many problems with their homes and the quality of their building. I would think long and hard before I even thought about an M/I home. The company and their work does not seem very quality in any way.

We hired SDG Home Concepts to update our home as well as to build a new detached garage and we…read morecouldn't be happier with the results. Serge and his team are skillful, knowledgeable, courteous, and they keep you in the loop throughout the entire process. On the inside of our home SDG built from scratch two fireplaces for electric inserts complete with mantels, did an accent wall in our bedroom, extended the hardwood flooring, and painted our living room and kitchen. They built us a two car detached garage that perfectly matches our house. They deal with city permit offices and provide you with everything you need to navigate your HOA approval. For renovations, updates, or new construction call SDG

Surge was amazing to work with! He handled my bathroom rebuild after and leak. What I didn't…read morerealize was so important was having a contractor who will push and work with the insurance company to make sure you are getting everything paid for that is needed. He was in constant contact and followed up with the insurance provider almost daily. The teams he hired to do the work were all very professional and did amazing work. It was great that Surge arranged and oversaw every step of the process. He made sure everything got done from flooring to installing new towel bars. No detail was over looked. The value for the cost was also one of the best parts! Surge never rushed or pressed me to do any upgrades but was always willing to bounce around ideas and quote out things I was interested in. I would high recommend him and his team for any work you are doing in your home. I look forward to working with him in the future on any home projects.

I want to show my gratitud to Tiffany, she has been a blessing during our move to Texas. We moved a…read morecouple of months ago and we contacted her since we were out of state and she worked for us trying to find a perfect home for us. When we finally arrived to TX she was very helpful walking us through all the pros and cons of every single property we saw.. she was very friendly, and easy to comunicante, always there to answer any questions or concerns. When we finally found our home she help us with everything we needed. Even after closing she has been helpful with any questions we have along the way. If you want someone that really wants to help and very knowledgable. Tiffany is the one. Thank you Tiffany

Tiffany helped my husband and I buy our first house. She didn't just show…read more us houses she helped us learn the area so we could truly find the house perfect for us! She explained everything so we weren't lost or nervous about anything. Helped us make educated decisions and recommended professionals for possible repairs. Tiffany even battled for days for us and made sure we secured an amazing price! We will definitely use Tiffany again when it's time for more space!!!

I had heard of Rick Baker through our community Facebook page and started to chat with him as I had…read moreheard that he routinely encouraged homeowners NOT to sell but rather keep the home and enjoy the profits. Our home is in Windsong Ranch in Prosper and we were in the process of planning for the move to our new home when Rick started sharing his insights. After meeting him I sent him this note "First of all you are are a pro. Totally appreciate your commitment to your craft and the research that you have done." After Rick's thorough explanation the decision was very easy. He covered all of the points and timelines etc and what we should expect. Even though we had a purchase offer in hand from a friend of one of our neighbors to buy our home without Realtor commissions we realized that Rick was correct. The REAL money was holding onto the home as Dallas continues to explode with growth we would be FAR better financially. Rick handled everything to perfection. My wife saw the magazine quality photo spread that he and his photographer created to market the home that looked like it was going to be listed for sale and she said that it was stunning and joked about staying. Before listing we had a concern that some homes in Windsong Ranch were sitting for 50 , 60 days and longer before being leased. NOT WITH RICK! Rick listed the home at what was a fairly aggressive price of $5,500 per month and in just 15 days we had two offers. One wanted to haggle and Rick suggested to stick to our guns. The second was a grand slam home run and we had a signed lease and money in the bank in just 15 days!. No discount on the rent plus a TWENTY month lease until June of 2026. The Tenant will pay us $104,000 dollars in rent which is FAR more than we could have hoped for in this market. Bottom line if you want someone who treats your money and your home like his.......Call Rick. He is a total professional with from start to finish with a keen eye for details and negotiates like it is his money.

I rarely leave negative reviews, but this experience was disappointing. After viewing a property…read moreand clearly expressing that I wanted to make an offer, I was told comps would be prepared that evening. Communication then became delayed and inconsistent despite the time-sensitive nature of a real estate transaction. I understand that personal and professional issues can arise, but responsiveness, urgency, and follow-through are critical qualities in a buyer's agent -- especially at the very beginning of a relationship. Unfortunately, the lack of accountability and communication gave me little confidence moving forward. Personally likable, but not the level of professionalism or responsiveness I was looking for in representation for future purchases and investments.

I had such a great experience working with my real estate agent, who came highly recommended by a…read moremutual connection. After not having the best experience with a previous agent, I was honestly pretty nervous going into this process, but I'm so glad I chose to work with her. She is incredibly personable and truly cares about her clients. From the start, she took the time to listen to what we needed, explained everything clearly, and made sure I felt comfortable every step of the way. What stood out most was how consistent she was with follow ups and check ins, it really showed how dedicated and attentive she is. I would 1000% recommend her to anyone looking for a trustworthy and supportive real estate agent, and I will absolutely be working with her again for any future real estate needs. Thank you Rachael!!

Working with Rachael was an absolute pleasure from start to finish. Thanks to her dedication,…read moreexpertise, and guidance, I successfully purchased my dream home. From a practical standpoint, she was incredibly responsive by phone and email making me feel supported at every single step. Her expertise was evident throughout the complex process, and she consistently provided clear, knowledgeable advice that allowed me to feel comfortable and confident in such a significant decision. What also sets Rachael apart is her integrity and commitment to her client's well-being over a quick commission. On multiple occasions, she explicitly 'pumped the brakes' to ensure we were looking in the right neighborhood, that the house met both my personal criteria and the criteria for good resale value, and that I was completely comfortable with the financial commitment. It was clear that her priority was finding me the right home, not just a home. For anyone looking for a highly professional, trustworthy, and client-focused real estate agent, I give her my highest and most enthusiastic recommendation.

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.