As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Excellent technical skills! Reliable and efficient. Peter goes above and beyond until he resolves…read moreyour laptop issues. The best service in NYC!

Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

My Computer Tech is a business I found in Yelp while I was drinking my coffee this morning. I…read morekilled enough time so I would arrive at the business when they were open. There wasn't anyone there and I thought at first I was supposed to buzz to be let inside. Then I realized by reading the sign it's a buzzer for delivery people. Duh Marianne! I decided to walk over to Best Buy and talk to the Geek Squad. Flash Forward to 11am after an unsuccessful attempt two other places, I decided to stop again on my way home. Alas there's no one there again. The second visit I took a photo of the dark inside door! I'm very disappointed that this place doesn't have the hours advertised yet there's a sign out front offering free estimates. I'm not wasting any more time here.

Ofir was responsive, reliable and professional. I like how convenient it was that he came to my…read morehouse instead of me carrying the heavy PC to a store. My computer works fine now and he offers additional help if my computer crashes again. Would use his services again.

I needed a new battery for my iPhone; mine wasn't holding a charge…read more Simple Mac is a couple of blocks from where I live and offered the best price for replacing a battery of any of the nearby repair shops. If I'd had technical know-how, I might have attempted changing the battery myself, but this was fast, easy, and cheap. So glad they're still in the same location; it was great to go from here to my other errands.

They will profile you if you aren't Asian or white. Went in to get a broken screen fixed. Was…read morequestioned if the phone was actually mine... even after unlocking it with my face. Chef Corey Brown.

TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

Had a generally good experience here - I had a broken iPhone 6s camera lens that wasn't broken on…read morethe inside but had a scratch that was affecting my pictures on the outside. When I took it to apple, they said the entire back of the phone had to be replaced for ($299), which was well out of my price range. However, when I took it to iPhone Repair NYC (they should try to change their name to something that makes them more unique!), they matched the price of $45 that I had found elsewhere and was able to show them. Normally they said it was around $80 I believe, which I likely still would have paid if someone had recommended this spot because either way it was cheaper than Apple. In my case, I was just looking for as cheap as I could find with good reviews, and with the price match they met both of those criteria. I definitely appreciated it. One thing I didn't like was that they have a texting number/hotline, which is where we went over the price match. When I got there, they acted like they had no idea and I had to pull it up. I think this was just due to one person being on the phone and it not necessarily being the same person in the office, but this actually happened both times I went, and it's never fun to be startled after traveling to get to a location and think you've already wasted your time. However, in the end, they followed through and I'm glad I had it in writing. I got the glass of the lens replaced and it appeared to have been done well. Unfortunately, less than 4 months later it broke again, but when I reached out expressing my disappointment, they offered to fix it and only charge me for the part, not labor. Again, this was truly appreciated. The office itself is a TINY room, that was extremely dirty (there was food everywhere). However, since there was a waiting room, I didn't spend long in there. They have two locations not far from each other, one on the east side and one on the west. Both have wifi in the waiting room, which is helpful because you can bring a laptop and just hang out while they fix it. Their turnaround times are much faster than they've advertised in my experience, which is a pleasant surprise and I'm sure is sometimes more accurate, so I understand them giving people a longer estimate. Overall it was not a bad experience despite the few setbacks along the way!

Quick and efficient amazing customer service . Kept me updated every step of the way!read more

I came in with a broken screen and they provided very quick and reliable service. David was super…read moreprofessional. Thank you.

Run, don't walk. Techtronics is the most reliable, efficient, honest repair service in NYC for all…read moreMac, PC, iphone, and Android. -- Loyal Customer

Quite reasonable price to fix my iphone 14 pro and super fast. Consider to get my iPad battery…read morereplaced here next time

Amazing quality dropped off came back an hour later looked like a Brand new phone very nice and…read moreprofessional