Unfortunately these guys have hardly nothing to work with government has taken away their money and…read moreit's just a hot mess right now. The employees are great they want to work. We need to privatize the post office cause the government completely destroyed it. Too much politics not enough on time deliveries.

The absolute worst USPS in Charlotte. Very rude staff. I got nothing but attitude when I dropped…read moreoff my pre-paid packages. The drop box was broken, and I didn't want to leave them where anyone could easily walk out with them. The "lady" at the counter needs to never work in customer service again.

Let me tell you something, the staff at this post office are absolutely wonderful. I had to send…read moresome family out of town Christmas gifts a day before Christmas, and just got a call from them today so excited that they received their package :). I honestly thought that it would get there on Monday. This office made me feel much better after feeling kinda bad that I did last min gift sending. I had to get on here and write a good review, because they worked very hard and over time to do their best with getting packages out on time. Thank you guys for working so hard like you do, you all are very appreciated :).

"Outstanding customer service! I needed help with a package and Janelle resolved it in minutes. She…read morewas prompt, professional, and incredibly helpful as always. I couldn't be happier with the experience. Always great to see her.

The young lady that helped me was very polite, took care of the change of address for me, as well…read moreas the request to change the lock on my mailbox.

Extremely rude! I haven't received mail in 12 days and they said there was nothing they could do…read more The manager told me they are short staffed and there are trays of mail they haven't been able to get to. I'm expecting a check from the state and I should have gotten it 10 days ago and have not received ANY mail in 12 days. There is no reason why I shouldn't be getting any mail! Not even flyers! She said there are boxes of flyers on there doc they havent gotten too yet. The customer service is horrible

Tawanna has been helpful every time I come to the post office. She's patience and helps with…read morewhatever issue I may have along with others. I've seen her work with at least 5 ppl in a matter of minutes with patience and grace. Matthews associates are great each and every one of them.

This place is great. They serve hot dogs and hamburgers the next day. Yes, they also have mail…read moreservices, too.

VERY BAD EXPERIENCE, I made an international shipment and it could not reach the destination and…read morewhen they returned the package to me, I did not receive the amount of things I had sent among those things, an iPhone phone and two pairs of shoes, I came to ask the store and the workers as if they did not care to do their job well they did not give me an explanation of anything only to make the claim, I trusted this company because it is international and they were not responsible for the things that were stolen.

I came here for an amazon return and wanted to use the scan code. It was pretty simple to do and I…read moredidn't wait long. It was fast and easy which is a plus. They aren't friendly at all and it was pretty chaotic in there understandably so. Not my go to UPS but it will do if I'm in the area.

This new location is amazing! Parking.Amazing…read more Staff.Amazing. NO lines. It's where the old Talbots was! You won't be sorry!

This post office at 206 College St. no longer exists. It is an empty lot being prepared for future…read moreconstruction (not including a post office).

Came here at 8:30am since the business hours say they open at 8am...the doors are locked?? Change…read morethe hours if you're not gonna open when you say you are.

I've always had good luck going to this post office and dropping off packages to mail…read more Occasionally there would be a line, but everyone was waiting patiently and the staffers seemed friendly. This location is not a stand-alone post office building, but one that is at the end of a business strip. There is plenty of parking and is very easy to get in and out. The majority of the location is PO Boxes, but very rarely have I seen the line extend out past the glass doors of the area that they lock up at night. There is no package drop off for late night (past 5pm) that I've seen, but if you have a prepaid label and package, it's very simple to "skip" the line and place the package on the far right counter (if you are facing the Postal workers).

Thank you so much to Sean for his great customer service! This location is always quick and…read moreefficient. Happy customer here!

Rarely order anything offline because I don't care to deal with returning products. However, if I…read moredo order online and have to return, I will always try to return at UPS. Quick, easy and no need for packaging.

lousy experience got there at 12:35pm...no way to know they…read morewere booked... overheard someone stating there was a hand written note laying on an unmarked desk stating they were booked... come back after 2pm really a third world experience...foreigners and kids every where then tried to call from my office...no answer, not even a machine

I don't think i could have been more disappointed in their office. A couple weeks ago, I arrived…read morewithout knowing i had to make an appointment (which is fine, even though it wasn't listed on their website and when you call you get nothing) except that there was no one in the office waiting for an appointment or seemingly going to arrive for their next appointment. So after a few minutes of arguing with the employee I left very angry. I already had everything needed to fill out my passport so the process wouldn't have taken nearly as long as the argument did. So, I drove down to Rock Hill and completed my passport in about 3 minutes and left with a smile on my face. To say my experience with carmel rd was bad would be sugar coating it. I will not return to that office even if i had a drive 100 miles out of my way to go somewhere else. I feel sorry for anyone who has to step foot in that lousy excuse for a business... oh wait, it's gov't run!! That explains a lot.

Helpful staff along with a tidy and organized store. I've only visited a handful of times, but…read moreeach time had a different purpose. The first time I was just dropping off a package (I had already printed the label from home) so it was easy and the staffers were eager and willing to help process the package and give me a tracking receipt. The next couple of times involved me coming with various packages in different levels of readiness. I purchased some packing tape and they actually helped me get the roll started (I have no nails). The store location is convenient to a ton of other businesses so you can knock out errands in one shopping complex. The parking lot does tend to be busy, so just be careful to your fellow humans/cars trying to go about the day.

Expensive and always trying to over charge. FedEx is a better option or the post office.read more