We were in the area on vacation when my car broke down. They were absolute lifesavers! They…read moresqueezed us in, loaned us a beautiful suburban, and got us back in our car two days later. I truly don't know how we would have gotten home without them. So thankful for this amazing team! They are seriously the nicest group of people.

Angel and Ben in the service department, are the people you hope to encounter when your vehicle…read moreneeds repairs. They take customer care very serious. The amount of detail they put into taking care of a customers and their vehicle is the type of service you hope to encounter at a dealership.

The owner overcharged me by about 60%, even though we were very clear on price. When I disputed…read morethe bill, he stole items out of my car and threatened me with violence. "I know where you live and I know people who take care of this type of thing". To top it off, they broke one of my car's sensors. The owner is a lunatic.

Called to get a remote starter installed. They took care of it, I even had to work that day and…read morethey made it easy for my mom to drop off the car, it was back in the yard before I got home from work. Will definitely use them in the future.

Did a great job on my car. Runs like new after I got in an accident (not my fault I swear!) and…read morebusted up the whole front end. Allen is a very nice guy, very understanding and very helpful. The only thing I wish is that they cleaned the cars like Gliddens does before returning them. Other than that everything was pretty good. Cute dog named Biscuit hangs out around the office. Make sure you play with her, she is a great dog! : )

This place has a 2 rating for good reason. Very rude, unprofessional, doesn't call with updates,…read moresaid 2-3 days that turned into a month without removing a single part and charges you $85 for the 3/4 of an hour in which they did nothing to it. Literally didn't remove a single part. they got me! never again.

I have been going to this garage for years and the service is always excellent at a very affordable…read moreprice! On top of this the owners are very kind, community focused people. Want your vehicle serviced by trust worthy individuals who truly care for their customers? I HIGHLY recommend White Lightening!!!!!

The owner is a good mechanic, but every time I had my car worked on I was told that he would be…read moredoing the work. That never happened. I was lied to, and when having my car undercoated, and young kid did the work. I was not satisfied because he left many areas under the car without any undercoating. Also my niece had her car undercoated and was told the undercoating would stay on and was lied to as well. The owners wife also was rude to her and brought politics into the conversation belittling her because she did not vote for heals up Harris. Never talk about politics when doing business. I also heard his wife did this to other customer as well. Bad for business! I would keep the wife home! He is losing customers because of her.

My Honda Fit, 10 years old, was acting up and throwing vague code lights (engine malfunction)…read more Since Walker's was nearby I took a chance and called. A cancellation meant he could get me in that afternoon. I could not go over 25 mph and limped in. The problem was identified and fixed all that afternoon (bad spark and coil). With an older car, it is good to know I can get reliable and quick service.

So to update my review; I had my car towed to my home, as per my agreement with Dave's. Having…read morespoken to the mechanic there at length, his estimate to my ears seemed like overkill on an old vehicle. However, a few things: firstly, it had been sitting around for 8 years without usage. Secondly, in that time the vehicle had aged to 25 years (doesn't seem that long to me!) and the parts just plain rusted out. When I saw the vehicle the gas tank looked in sorry shape and was badly rusted--clearly needing preplacement. The vehicle transporter said the same thing. That it wasn't worth any further investment in parts or reconditioning. It was simply too old and the frame didn't look good. I didn't appreciate this analysis because it never occurred to me that this was the situation; hats off again to Dave's mechanic--Ricki--who accurately gave me the bad news that I couldn't appreciate.

While cleaning out my old files, I came upon our receipt for Dave's from three years ago. Our…read moreexperience was significant enough that I thought I should make a review. In August 2015, we were traveling to a campsite on Mt Desert when my Sube's exhaust dropped off! That long stretch on Bangor road before Ellsworth. It was getting dark. Used USAA to get number for local tow. The driver from Dave's was out really darn fast, dropped my wife and daughter off at at nearby motel, drove out to the service location with the car and then gave me a lift back to the motel (admittedly, that was on her way back, but still it was a nice thing to do). Fast, friendly, fair priced - aces all around.

Our rig ran out of diesel fuel on a Sunday, and not only did Rob tow us to a safe place, but he…read moreeffected a topnotch roadside repair to get us motoring down the highway once again. I can't say enough about his knowledge, skills and professionalism. Highly recommend!!

Absolutely terrible customer service. My family has gone here for years but will never come again…read more My brother flipped his car and they cared more about the money then even once asking if the kid with the bloody face was okay. How do you not even have the decency to ask the well being of someone whose car is flattened before demanding money in a rude and disrespectful way? Paying for the tow was not a problem we were worried about but to run a business where rudely demanding money came before a simple "Are you okay" is disgusting

We had to call AAA due to a car that wouldnt start, and our technician from Union Street was so…read morekind, friendly, and the service was exceptionally kind. Highly recommended!

I felt unsafe and targeted by the main guy (ginger) in the office. If I could give a 0 I would…read more The owner (or manager) is insanely rude. He screamed at me (19 year old girl, college student) due to me being quoted $250 MAX for the pick up of the vehicle by his employee when I questioned why the price was $585. I then get yelled at being called a liar, and also got yelled at for "calling his employee a liar." My 20yr old female friend was also screamed at to the point she was crying in the office. He decides to even it out with $350, after claiming it was impounded, yelling at me, calling me a liar, and "making his time wasted.". The other employees in the office were amazing, helpful, and explained the situation while their boss was screaming at a teenager. Afterwards we had left the office to go retrieve the car. While switching vehicles we see said man, owner, manager person, leave the office and start walking towards us which is across the street. At this point we're are scared and trying to leave as soon as possible because we felt unsafe and scared of this man. He was almost at the car's window by the time she was able to drive out before he approach us.