Instead of selling us tires we didn't need and keeping our good tires and charging us a disposal…read morefee, the manager was honest with us and now we are lifetime customers as long as we live anywhere close to Tetrault. Here's what happened: The local Ford dealership told us our tires were worn. 7/32 tread depth in the front and 6/32 in the rear. I ordered four new Cooper tires from Tetrault. My wife took our car to have the tires installed while i was at work. The manager comes out and asks my wife if we wanted them to put our old tires in our car to take home when they install the new tires as they hadn't installed them yet. My wife was puzzled so she called me and had me talk to the manager. He explained that our tires were like new and figured we were replacing them because they were Michelin CrossClimate2 Grand Touring All-Season Tires and he thought we wanted summer tires and then rotate them back to the Michelins next winter. I told him what the Ford dealership had told me and he said, no our tires are just like new. I asked if he minded if we didn't buy the new tires even though they had them shipped to the shop just for us and they were a special size. He said no problem. I had them balance and rotate our tires.

Dont use the car wash where the guys pre-scrub your car. The last time I went there, he used a hard…read morewire brush on the body (not just the glass and rims) and put micro scratches and swirls all over my black truck. Essentially ruining the clearcloat. I didnt notice immediately that he was using a brush all over the car or I would have stopped him.

I had an appointment at 4 pm and they took me right on time. They also checked my tire air…read morepressure. It was about $100 for the oil change.

Super quick! Very friendly as well :) they were able to get me in for an oil change right away!read more

Super friendly and helpful team here at Franklin's. They got me in and out for my smog in no time…read moreand I drove directly to the AAA and registered my vehicle. Easy Peasy!

Helpful, friendly, and competent. Franklin's has taken very good care of our two vehicles.read more

This is by far the most affordable gas in the area. Be ready to wait a bit because they get very…read morebusy and it was a little tight at times as I was driving a larger vehicle. If you have the time, this is the place to stop. We saw two other stations in the area charging over a dollar a gallon more. I'm sure it's just a great way to get people to come in to the casino but it definitely worked on me!

I had a nice service here plus the cashier guy with the glasses was nice :) the bathrooms are…read more... Bathrooms lol but they werent like horrible and they had some cool games and whatnot haha it was a cute convenience store.

Best car wash I've ever been to pre-wash hand dry everybody's friendly. The owner is a super nice…read moreguy. Highly recommend going here for a car wash.

Just had my car washed at carriage car wash. Daniel, the new owner checked us in and was beyond…read morehelpful and nice. Highly recommend this business. Locally owned with many smiling employees!

Wow..all I can say is wow! Yesterday I was getting gas at Renner and noticed my front tire…read morepressure warning light was on. I am aware Renner has an air/water station however it does not have a pressure gauge on it. Air pressure is a safety issue when riding a motorcycle which I was. After gas i pulled in front of the bay doors and saw the mechanic looking at me. I asked if I could get a squirt of air. He told me to go ask the person in the officeand he walked away. I walked into the office and spoke to a woman who acting as if I was bothering her. She referred me to Renner's air pump. Both people at this business are extremely rude and can't be bothered. I guess I won't be bothering to ever give them my business. It's sad as you would think a small business would have a better attitude to bring customers. I guess they don't want future customers .

My initial rating (a few years' ago) was a 5 star- (things have obviously changed quite a bit since…read morethen). Emily used to very helpful, and the work done on my car was great. Now, Tracy is beyond rude (won't even answer the phone, or, after showing up at the counter, won't acknowledge my presence). One of the techs told me a few weeks ago, that I wasn't allowed to visit their business anymore. Granted, we're living in strange times (COVID, etc.), but this kind of behavior is not helpful or fair.

Tetraults was recommended to me for their great service…read more They did not disappoint. My car was truly embarrassingly filthy from camping parked under a tree that exuded something, not sap, and then driving through dust which adhered to it. Two guys did a prewash that was so thorough that the wash itself could have been only a rinse and dry. The whole thing as about $10 and the vacuum gave more than enough time for $1 in quarters.

This place was great!! I had gotten my rental super muddy and just needed a quick was. They did a…read moregreat job prescrubbing before the automatic washer and were very patient and friendly with me and my first time at this place and with a car I wasn't familiar with. Very easy location just of 101 at north end of Arcata.

No complaints. They were easy to deal with, I made an appointment on short notice and they squeezed…read moreme in.

Honest and reliable service is why I keep going to Cornerstone Complete Auto Care. They keep it…read more and don't price hike or try to add unnecessary parts, labor, or services. They do only what is requested and will do an inspection to identify issues but explain it all to you and make it easy to understand. Still amazed on the timely turnaround and rates. Great place.