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    Unique Auto Group, Inc.

    3.0 (6 reviews)
    Open 9:00 am - 5:00 pm

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    World Auto Sales

    World Auto Sales

    2.6
    (47 reviews)

    World Auto Sales in San Diego, California provides excellent service. My daughter and I initially…read morewent to World Auto Sales to purchase an automobile for her as a birthday present, but the prices were so amazing that we drove off the lot with not one car but two lovely pre-owned vehicles, one for her and another for me! The management sales team is patient, polite and very professional, as we didn't feel pressured to purchase a car but were pleasantly and meticulously guided on a tour of their inventory instead. We felt that the sales person was very knowledgeable and attuned to our life style and price range as he worked exceptionally well in garnering a great deal that was just too good to pass on... After the deal was done we noticed a minor concern, however management acknowledged the oversight and it was fixed without delay. I feel that World Auto Sales is one of the best pre-owned car lots in town for purchasing standard, as well as, luxury cars. World Auto Sales will go above and beyond to ensure customer satisfaction.

    Ghana and Ivan fruad and scam people. They respond to issues don't offer warranty or any…read moresolutions. you'll have better luck going to any other dealer that is transparent and won't hide issues. They false advertise saying things in the car work and then as soon as you drive off thiose things don't work. I have proof of their horrible customer service. Along with a voice audio of Ivan threatening me which I couldn't attach he said he would show up to my job and make a scene! update 6/16/26: after making me come in, Ivan and the Indian guy wasted one hour and 15 mins of my day. They told me to pick up the plates that hadn't arrived one month and a half later and once I waited for almost two hours told me the system doesn't work. The Indian guy is unprofessional and started raising his voice. Talk about great customer service he's racist and discriminates against women lol

    DCH Honda of Mission Valley

    DCH Honda of Mission Valley

    3.7
    (1k reviews)

    To the Management Team (SERVICE DEPARTMENT) at DCH Honda of Mission Valley,…read more I am writing to share my experience during my visit on April 24, 2026, regarding an oil change for my Kia Carnival. While the visit began with significant challenges, it concluded with an impressive display of accountability that changed my entire outlook on your dealership. Areas for Operational Improvement I would like to offer constructive feedback regarding the intake process. My appointment was scheduled for 7:30 AM specifically to ensure timely service; however, upon arrival, the service lane lacked clear guidance. With three lanes filling up and service advisors moving between the garage and the vehicles, there was no defined queue management. This resulted in customers being served out of order, rendering the concept of an "appointment" feel ineffective. Furthermore, there was a breakdown in communication regarding the scope of my Lifetime Oil and Filter Change warranty. I had to provide my own documentation to confirm that chassis lubrication was included in my service contract. Additionally, despite scheduling the appointment in advance specifically to allow your team to order parts for my vehicle, the parts were not on-site when I arrived, resulting in an avoidable delay. Commendation for Simona Deloeste Despite these frustrations, I want to highlight the exceptional service provided by my advisor, Simona Deloeste. When the parts shortage was discovered, Simona could have easily deflected blame, but instead, she chose a path of radical honesty. She personally apologized and, impressively, took full accountability for the oversight. Her integrity and professionalism completely turned the experience around. She kept me informed throughout the wait and handled a difficult situation with such grace and maturity that she convinced me to maintain my lifetime service contract with your dealership rather than canceling it. Simona is a tremendous asset to DCH Honda of Mission Valley. Her ability to own a mistake and turn a frustrated customer into a loyal one is a rare skill. I requested to speak with a service manager during my visit to share this feedback and recognize Simona's performance, but I was unfortunately unable to connect with leadership. I hope this review reaches the appropriate management so that Simona can be recognized for her integrity and the high standard of service she upholds. I look forward to my next service visit and hope that the operational issues in the service lane are addressed to match the level of excellence Simona brings to your team every day.

    I had an absolutely awesome car-buying experience with Tony Maldonado! From start to finish, Tony…read morewas kind, patient, knowledgeable, and truly cared about making sure I found the right vehicle. He took the time to answer all my questions and provided excellent communication through text and email, which made the whole process so easy and stress-free. What really stood out was how upfront and transparent he was about pricing. He shared great information that helped me confidently decide which car was the best fit for me - no pressure, just honest guidance. Derek in the finance office was also a pleasure to work with. He made the paperwork process smooth, efficient, and surprisingly enjoyable! Overall, the entire experience was seamless and positive. If you're looking for a hassle-free, professional, and genuinely pleasant car-buying experience, I highly recommend working with Tony. I couldn't be happier!

    Unique Auto Group, Inc. - usedcardealers - Updated June 2026

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