I've been here many times and honestly it's usually a hit or miss, but today was completely different. I was actually so impressed watching the car in front of me get the pre-wash I always WISH for but never get, that I even rolled my window down before he started just to ask his name so I could give him recognition. ELIAS took the time to power wash BOTH sides. He actually used the power washer from EACH SIDE instead of trying to reach over from the driver's side to "wash" the passenger side. He also scrubbed the back really well too. It made such a noticeable difference. Not lazy, not rushed! Just solid work!! | left actually really happy with my wash for once! read more

Horrible experience! The car ahead of me got their bumper completely torn off and fell in the middle of the rails that pull the cars forward as my car was inside the car wash the people operating the car was never stopped it so it scratched my car and the owner refuses to take any responsibility. So you're telling me that car parts are supposed to lay on this and damage cars and now I'm supposed to be responsible for it? read more

Unique Auto Spa Oil & Lube - My car scratched from the bumper that was laying in the middle of the rails! - Car Wash Near Me - Downey, California

See all

Stop by today, and I usually frequent the place on an emergency wash only because, let's face it, this place is horrible. But I need a wash badly. Now I expected to get a bad wash, so it was kinda my fault. But not only did I get a bad wash (typical). I was ripped off and wondered how many other people get cheated and there's no one to complain to, cause the owner is never there. But today might lead to a BBB complaint because I'm sure the owner knows he's purposely cheating people. I paid $18.00 for full service, and not only were my wheels (rims) not clean, but I had no tire shine. You can see where I touched the rims to show the dirt dust still on my wheels. The guy next to me said he also never gets his tire shine. I'm tired of this guy getting away with cheating everyone. It's time for a formal complaint. read more

Unique Auto Spa Oil & Lube - I paid top dollar for wash and didn't get what I paid for. - Car Wash Near Me - Downey, California

See all

Poor customer service. Never returning. Went for a car wash, used Apple Pay, no receipt was issued. Once we went through the gate, the wash broke down. Didn't get the wash and when asked for the refund, they said the need a receipt. Showed them the credit card transaction and they said I needed to dispute it. All for $18. Manager said he couldn't talk because he was busy. Never again. read more

Finally!!! A car detailing spot that understands and accepts the corporate fleet invoice process. Eitan, the owner of, was excellent! He was involved from the beginning and made the process that much easier. He got the approval from my corporate fleet for the full detail and called me back to take my corporate vehicle within hours. Eitan was very helpful and humble. As for price, he charges the average rate that all detail spots were charging but none of the others were willing to go through the corporate fleet process. The detail job performed was the best I've seen, I will be taking my personal cars to him. read more

See all

I bring my 09 civic here for oil changes and they do a great job. Friendly staff that make me feel welcomed. John does a great job

Wow the worst express car wash in Southern California ! No soap dispensed, very little to none soap, the machine almost washed with no water, left it the dirtiest by far from any express car wash, never again ! For me to leave a negative review has to be the worst experience and your car wash did it for me. read more

Bad customers service it looks like only one employee there was able to help with any issue. The rest of the employees just look clueless on how to help with anything. They must not be training their employees very well. Ridiculous! Worst experience ever read more

I subscribe monthly get car washed as many times as I want, terrific service at a great cost

Man, I used to love this car wash. The $6 option was pretty good. A little bit of wetness, that's about it, but all good. Bring a terry cloth and wipe down the wet areas. NO MORE!!! The last couple of times in 2022 it seems like they shortened the wash. There is no more pre-soak besides the guy standing at the entrance that pre-soaks only the left side of your car. Other that, it goes straight into a wash cycle and it's the long cloth slats. Then the rolling scrubbers. And a very very quick rinse that leaves all kinds of soap on your car!!! And the air dryer? Forget about it. They might as well just remove them and let you drive out full Of water and soap suds. I would come here all the time. I wanted to give them the benefit of the doubt. But 3 strikes they are out!!! NOT ANYMORE. If you are paying for the higher options l, do yourself a favor and just go to a ful service wash. Or wash it yourself. I do not recommend this place at all. And won't be coming back. read more

Unique Auto Spa Oil & Lube - Water and soap sud stains everywhere - Car Wash Near Me - Downey, California

This careless worker did not tell me how to adjust myself AT ALL. Gave attitude and just pointed at the board to see if I was on Neutral. This is the second time I come and he doesn't tell me how to align myself AND MY CAR SCRAPED THE ENTIRE TIME. Someone retrain him and teach him how to smile read more

See all

Unfortunately my first and last time. This place is terrible! My car did not get cleaned properly even tho I choose the highest option. Vacuum don't have a suction at all and no one n site to address your issues. These are also on the pricy side compare to other around read more

See all

Great service and attention to detail - pun definitely intended! I recommend this auto spa and lube service. read more

Unique Auto Spa Oil & Lube - Car Wash Near Me - Downey, California

I have been a long-time customer of Unique Auto Spa, both the car wash and the repair shop. Three weeks ago, the car wash dryer arm broke the roof rack on my car. The attendant who rinsed my car on both sides prior to entering the wash did not provide any warning. Thomas, the repair shop manager, had to tell the attendant that cars with a roof rack should not go through the wash after my car was damaged. I am disappointed that the ownership has refused to accept any responsibility for the damages. This business only cares about making money off the customers. Shame on Unique Auto Spa's owner for not taking responsibility and for not training the employees. It's no wonder their customer ratings are barely average. We have other options for car wash nearby: Drive-Through Car Washes: Fast5Xpress Car Wash: A popular drive-through option. Crystal Cave Car Wash: Another drive-through car wash option. Ride Thru Express: A drive-through car wash option. Big Penny Carwash: A drive-through car wash option. Everett's: A drive-through car wash option. Papa John's Car Wash: A drive-through car wash option. Star Car Wash: A drive-through car wash option. Star Express Car Wash: A drive-through car wash option. Touchless Car Washes: Ur Shell: A gas station with a touchless car wash. Downey Shell: A gas station with a touchless car wash. Circle K: A gas station with a touchless car wash. read more

amazing car wash, been coming here for years the manger and staff are so nice. Plenty of shady parking for hot days :)

The car wash is not bad, but what disappointed me was the service. When I was getting my car into the carwash one of the workers who was pre washing my car was unnecessarily rude and tried to make me feel dumb. Idk if i'll go again especially if he's working there. read more

I contacted the owner by the Name of a Ethan, unfortunately the only way is through email and still haven't even heard from him, I asked the guys rinsing the cars where owner was he said he doesn't have a set schedule to come in so just told me to email him and that he would also do the same along with same photos I'm sharing here. As you all could see on phone #2 the railing is in perfect position but as my car got close to the end I felt my car got lifted from the ground that's when I realized that the rail on picture #1 was not in the proper position as it should've of been. I did file the incident with my insurance so they would take over from here. I posted this message for anyone that comes across incidents Like this that you could file a complaint with your car insurance for the owner not compliant with damages he should be liable for having bad railings read more

See all

The car wash damaged my car and ripped off part of my spoiler. The manager and employees wouldn't help me. They gave me the bosses email. He ignored my emails and messages at work. I finally get his personal number and he still refuses insurance information. The camera that recorded the incident is supposedly too soapy to see anything. How convenient. He also claimed the damage was caused because I brought in a damaged spoiler. The car is 2 years old and 14k miles. The spoiler was fine. Don't bring your car here. Any accidental damage will be ignored and no one is helpful. read more

See all

When you go here get the least expensive car wash they offer. I paid for the $18.00 car wash and there was no tire dressing and the car wasn't even dried, it was worse than a basic wash. I went in to talk to someone, waited 15 minutes and no one ever showed up, the office is empty. I know they say that they apply Armour All by hand but when there are no hands to do it, it's just robbery at that point. With the number of car washes in the area I would suggest to avoid this one and just go somewhere that will actually give you what you paid for. read more

DOWNEY BEWARE! This place will say that any accident on their property is not their issue. They also say , as another person reviewed, that the cameras are poor quality so there's no value of looking at the footage. Let me also mention something that is very dangerous and I will see if there are any laws concerning this but the car wash does not stop if some one pushes their brake. It continues moving until each car bashes into the car in front. Very very dangerous. This place has been a place I go for my car wash but not anymore. Beware of this place or your 10 buck car wash can cost you more. read more

I don't know what's sadder. Watching the owner yell at his employee for helping me figure out the kiosk for the car wash or then be yelled at by the owner for defending the employee for helping me. He said, "I always yell at him" I was like "Don't burn out your employees man, he was helping me, he's doing a great job." He claimed there was another car in the car wash for ten mins before me. (There was no one.) This place is beat to shit. The waiting area is run down, dirty, dilapidated, the couch is being held up with slabs of wood!!! What was the owner doing during all this? Helping, doing smog tests, sweeping even??? No. He was petting a stray cat with a smug ass look on his face. The smog test took like 10 mins! Only $50 This review took longer to write. If you're the owner and you're seeing this, do better! read more

I use to work here, boss is rude to employees, doesn't care for quality for the carwash, everything is way overpriced, every boss there is always in a bad mood not a good place overall read more

Ask for price upfront BEFORE you hand over your keys. I used to come here for years. New person used shady practices. Never again. read more

The owner of the place names Ethan was real nice to me, and he was very helpful. I get my truck washed there about every other week and I'm always satisfied with how the wash goes. I get the wash with the tire dressing and you pull around and the guys do the tire dressing just right. I love that I can pull into any of the stalls and vacuum my truck and take my time. The youngsters who work there always have a positive and helpful hard working attitude. Highly recommend. read more

The car wash needs to be updated at the end the drying machines don't spin and dry the vehicle. The top drying machine just spins but never touched the vehicle and one of the spinning dryers doesn't even have a dryer on it. Highly waste of money so not come to this car wash. read more

I have been frequenting this establishment for years. Absolutely LOVE this place. Professional, efficient, honest and affordable pricing. The owner employees skilled and trustworthy technicians that are capable of delivering exceptional workmanship. read more

Truck owners!!!! Do NOT go through the wash! It will scratch your car! It is not worth it! See photos read more

Unique Auto Spa Oil & Lube - Car Wash Near Me - Downey, California

See all

Excellent service at a reasonable price, my to go mechanic for all my cars, BMW , Chevy and Mitsubishi.

Horrible service from the staff in charge. Took my car for a car wash. I drove the car through, and my car did not get a wash. I asked for a refund, and the guy with Pink hair said he couldn't refund me. They told me, oh, I'm sorry, drive it in again. The machine needs oil. Nope, but the guy running the machine was helpful enough that he scrubbed my car. Now, I must go home, rinse the car, and dry it. read more

I come here every Sunday morning and the young guy that I've consistently seen working the car wash is the best! He's always helpful when guiding my car into place, also delicate with the scrubbing of my car, and just looks so happy to be there! The pressure of the vacuums picks up everything and I really like the mat holder and the air pressure thing. Love this car wash! read more

Great place for oil changes and smog checks. It's also my favorite car wash. When you get mechanical services done there they give you a free car wash! Great service and value. Honest folks. read more

So I decided to go back here since it was less crowded than the other place and purchased a monthly pass. Worst idea ever, I went in to ask about registering my purchase because the payment screen said to do it online but cannot be found anywhere online. No one was at the desk so I called and called the phone number with NO answer. I had to leave fast forward to yesterday I had to pay and then finally talked to an employee and was told I had to repurchase the pass. What kind of joke is that I never even got to use it. So I paid $25 for a basic drive through car wash... Needless to say I will NOT be going back here. Horrible customer service read more

Car wash review only. Solid 6$ drive thru car wash. Sit in your car be lazy & then drive thru the dryer section while car is in neutral and your done within minutes. Move to next section vacuum and air sprayer thing & dry your own car. Bring a yellow towel and dry away you go. I think it's works. Never had damage to my vehicle. It works for someone wanting in and out, Rinse the dirt off the car and go. Questionable ppl walking around tho, be conscious of that esp when your not paying attention but drying your car read more

Unique Auto Spa Oil & Lube - Blow dryer - Car Wash Near Me - Downey, California

See all

Horrible spot. Not just because this place scratches your car and leaves it dirty but the owner says he's not the owner when you ask, he clearly is. Just doesn't want to answer any questions. Not only that but he's rude when you call him out on it and disrespectful. Avoid this place. read more

Scratched my black BMW car doors last week with the higher priced car wash. I know because I normally take the time to hand wash my car personally but my back was hurting. I'm aware of all my cars imperfections. The dryer mechanism that's supposed to come down at the end to shammie the hood dry didn't even touch the car to dry it. Overall poor service. Reading all the negative reviews, I didn't even bother approaching Ethan the owner to complain. Why bother if the man won't take responsibility. Now I just go use the vaccuum for my other car without using the car wash. Oh, on that note, what's up with the air hoses spitting out moisture mist instead of just air ?! read more

Been to this car wash today since my family had been raving about it so much. They have 3 choices for the washes, 5, 8, and 10 dollar washes. They range from simple, to more options (wax, etc). So its all pretty much self automated with a touch screen drive thru, which is really pretty impressive. You pick your choice, insert your money and then go thru the self-serve car wash. Kind like the ones at the gas stations, but this is more detailed. Once you go thru, they have sections where you can do some additional drying to your car, and you get to use the free vacuums they provide. Overall good deal. They also have 3 bays for oil changes toward the back. Place is very clean, and the area is nice. So go wash your cars people! read more

I have been a loyal customer for the longest time. I usually bring all my vehicles for oil changes, smog checks and car washes. However, I was disappointed recently to discover that the owner of this place was very deceitful to my face nevertheless to save himself a few dollars. I took my jeep for an oil change and when I got home to change my own engine air filter as I always do, I discovered that the technician that worked on the vehicle had broken the filter cover as you can see from the pictures. They tried to hide the damage by trying to glue it back together. I would have simply loved for them to be straight forward with me, tell me about the damage and simply replace the part. Now they have lost a long time customer to save a few dollars. My family and friends have also been informed and they too will no longer be going there. Not a very smart owner in my opinion! as they would have made more money if they would have kept me as a customer. Owner is more money hungry than showing customer service pride for his company. Take your vehicles elsewhere you will thank me later. read more

See all

Went in for oil change yesterday. Ethan, nano, and Ralph (maybe not) were all very friendly and helpful. Great costumer service. Resealable prices with a free car wash!! read more

absolutely excellent service and prices. My definite go to. Chris and Thomas are the absolute best. Highly recommended read more

Basic car wash. I'm signed up for the basic monthly membership that's for the $6 washes. It's nice to be able to quickly pull up and get my car washed if there's no line. The only problem I have with this place is that the rinse portion somewhat sucks, there's always soap that's being blown out near my mirrors when going through the dryers. Wish there was a touchless car a bit closer. read more