If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Great family business here and they were able to find the perfect part and color match for our 15…read moreyear old car at an honest price.

Local. Family-owned. Two of the most important things to me when selecting where to do business…read more The customer service is top-notch and they stand behind their work, which is impeccable. If you're not near by, they are worth the drive to ensure your car comes back to you looking showroom new.

I can't say enough about how good Godwin Body shop is. I stopped in for a few minor repairs and…read morethey made them on the spot. The owner personally helped me and declined payment when I offered. They have a lifetime customer. I highly recommend them.

Took my 2012 Chevy Colorado in last week for body damage. The office manager and owner took very…read moregood care of me and made sure my truck was fixed as good as new. Kudo's to them!! Highly recommend!

Workmanship is "standard". Customer service is "poor". Maintaining quoted timeline and in budget is…read more"bad". My project went twice as long as promised, and cost me twice as much as what I was quoted. Furthermore, things I was promised were not completed. I was to the point I just wanted my truck out of their shop. The shop is messy and unorganized. Trying to speak to Dan (who has a hearing aid) is impossible. Dan is a nice guy but promises bigger than he can deliver. Overall, the work was o.k., it'll just take awhile to get the bad taste for the overall process to heal....

From the owner: Here at Neeley's Restoration we offer comprehensive repair and restoration services to keep your…read morevehicles in great condition. We offer custom frame repairs and specialize in custom projects to make your dream a reality. With manufactures of high quality aftermarket parts, or custom fabricated in our shop we can build your off road dream or ground pounding street machine. We also work with insurance companies for collision services and aftermarket warranty companies for your service work. With fair estimates, friendly staff and trained technicians we are ready to help.

I had hail damage so I took it to the BEST. They had a great response time when I put in my initial…read morecall. Polite, professional, and prompt. They kept me up to date on the status of repair. Handled my insurance company and claim. The results are amazing for the damage that hail caused. Highly recommend if you need collision repair.

I had front end damage due to hitting an animal late night, out of town. Thankfully Gerber is…read moredirect pay with my insurance company. My car was towed and repaired within days! I was completely satisfied with the repair work. The blending of the paint...nothing short of perfection! Professional through and through.

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

Customer Service was awesome! My car was done earlier than I expected;and my Car looks great…read more Thank you Caliber Collision!

Worst experience! Horrible customer service... 0 Stars. I can't give them more than zero stars…read morebecause they never even got to do any work on my car. My insurance company told me to take my car in for an estimate. I drove it down there that day (six weeks ago) to get the estimate. The only thing they would do is set an appointment for an estimate, six weeks out. These clowns recently bought out an amazing local, community-minded body shop (CarStar). We used CarStar a few times over the years. You would drive the car in - they would send someone out to take photos of the damage... a few hours later, they emailed you and the insurance company the estimate and scheduled the work. Caliber makes you wait six weeks before they can even look at your car. After waiting six weeks, I am told, "Oh, your insurance company "usually" sends their estimator out to take photos and approve the repair. I explained that my insurance company was the one that told me to bring it into them in the first place. The receptionist explains, well - our Estimator Bill handles the estimates with your insurance company, and he says they have to come out. So call them and have them come out to look at your car, and then we can schedule a repair. I waited SIX WEEKS for this lazy crap. I called my insurance company back - they told me in no uncertain terms that they would work from the repair estimate from the body shop. Great - I'll do that, just not CALIBER. So much for trying to support my neighborhood business. I will find another - more reputable and customer-oriented shop.

I am very thankful for this place!! I ended up in a pile up this winter where the whole side of my…read morecar got smashed in. I had heard about this place on the radio and thought to give it a try as I had never had to use a body shop before. Now I will be using this one all the time. I am a single mom to two kids and really couldn't go without a car. I was going to keep driving my car due to not having rental coverage on my vehicle. However they were very nice at getting me a rental at a reasonable price that I could actually afford and for paying part of my deductible. Now their repairs look amazing I never knew it had been hit and they said it would take two weeks and somehow they got it back to me in 9 days instead. I am so thankful they are a wonderful place to work with and the people are amazing its not some big company the owners are the ones right their working in the office I love it!!!!

Very pleased with service. I had a lot of damage from a deer hitting me & Behrens was able to cover…read moremy full deductible. I had nothing out of pocket. Highly recommend. Thank you!

Koenes is just seamless! From start to finish! They arrange for a rental car to be picked up when…read moreyou drop off your can and you simply return it to Koenes when your car is ready! I highly recommend them.

Koenes Auto Body shop is the absolute best body shop in Western Michigan. If you want your repairs…read moreto be done right, take your car to Koenes, and ask for John, he is also the best estimator at Koenes. John has always gone the extra mile in helping us restore our car or truck to new condition. He works with your insurance company to negotiate the best deal for you.

Jim & EVERYONE at Judds are magicians. They turned my 500 part pieces of a 1977 Landcruiser into a…read morereal piece of art. It's history correct & beautiful! Caint thank u enough.

Very easy to work with and above and beyond service. I don't hesitate to bring my cars to Judd's,…read moreand would definitely recommend them to others.