Needed a new carpet for our office space and came across this business. Wilfredo responded…read moreimmediately and was able to get us scheduled and installed quickly and professionally. We were very pleased with the work and attention to detail that his team provided. Will recommend to family and friends for any carpet related work in future.

We worked with Paul Walsh on a carpet installation after being recommended by a friend and a lot of…read morecomparing. The price was competitive. He was the only one who brought out a true measurer to avoid carpet waste and over-purchasing. The quality was top notch. We got a really nice nylon carpet with 8 ft padding and have been really happy to far. The delivery guys were nice and polite. They asked my permission to use the bathroom (!) and put on music. Overall, a good experience.

Decided to replace my carpet and was recommended to Kruper Flooring. People are wonderful but I…read more one side of the room serves as the entry way into front door so that part of the Floor is ceramic tile. Unfortunately the installers did not insall the same way my existing carpet was and I honestly think it was cut to short to begin with. So I was disappointed that in less than 6 months it is still fraying even though they came back and tried to correct it. I decided not to call again. I'm over it. It's a good company, friendly people but they just made a mistake.

Ramin and his team promptly and transparently communicated with me. Their estimate was…read morestraightforward and fully explained. Scheduling was seamless and the team arrived as expected and on time. The team took exactly the amount of time that was estimated to take and the results were amazing. Top quality and without a hitch. Will hire again for any flooring/carpeting needs.

Wonderful experience! I worked with Sasan for my project, which had a tight deadline--I really…read moreneeded 2 rooms in my home finished before the holidays and he was able to deliver! His team also installed a door and trim for a closet space that I needed finished. In short, my flooring and carpentry experience with Floorware Interior Works was great! Sasan has a great eye for design and can advise on aesthetics, which I appreciate. His showroom has a wonderful selection of flooring material and I was able to find one that suited my house perfectly. Communication - Excellent and prompt. Sasan communicates clearly via phone or text and will let you know what to expect and when. If I had a question, he was quick in getting back to me. He gave me a call at the end of each project day to check how I felt and if I had any feedback. I very much appreciated how much he cared that my project was done right and to my satisfaction. Quality of work: Again, wonderful. Both the flooring team and the carpentry team were quick and efficient. They always arrived on time and were very polite! They left the space clean after installation. I will definitely work with him again if I need other renovations in my house. Already dreaming of new countertops!

The carpet technician came to the Condo in a timely fashion. It was very easy to get an…read moreappointment and the quote that was given was in a very professional format. Unfortunately for Carpet City, but very fortunate for us the Condo sold before we had a chance to work with them.

Based on all the five star reviews, I would hope my experience was the exception. I scheduled a…read moreconsultation to get a quote and got a no show. Pretty straightforward -can't rate them on any other point other than their disregard for a scheduled appointment. Funny enough, after the first no show, they offered to make it worth my time if I gave them another chance. Shame on me. I scheduled again only to have another no-show from Carpet City. I ultimately hired a different contractor that showed up.

Avoid this company. Hired them for a basic carpet replacement and received an incorrect…read moreinstallation; installers first insisted it was what I ordered, then admitted the mistake. They returned three times to fix it, broke a closet door (took months to resolve), and their worker was dishonest and argumentative. After months of hassle and a threat to file with the BBB, they eventually replaced the door and corrected the carpet. I won't use them again, won't recommend them, and hope this saves others some serious pain.

Devin and his team were a pleasure to work with. Scheduling was easy, their patience - involving an…read moreextra trip to our house - was very much appreciated, and we're very happy with the carpeting installed on our stairs and 2nd floor. The install was quick and painless, and everyone was courteous and responsive to our questions. We're fans!

Jason was exactly on time for his estimate! I am very impressed when others are punctual. He had…read moretwo associates handling all the measurements and cuts, installation and grouting. I performed all the plumbing, insulation, buildout and tub installation. Janson was always stopping by in the morning to ensure quality and progress each day. He and his associates alway communicated with me if there was a question or asked my preferences. I will DEFINITELY call on Jason and Star Floor Inc for my future projects!!!

If you're looking for the best price for poor quality, you've come to the right place. Was told…read morethey could stain hardwood floors for our stairs at a 90% match to our laminate flooring. First results were 20% match if that, don't know, too hard to calculate that low. They threw a fit when we demanded they redo them. After second attempt, the poor sanding job was 100% visible as if these hardwood steps had been used and scuffed for 50 years. Sure they finally got the color up to 60% match (still wrong), but here I am left with cheaper pricing on flooring that looks as if it needs to be restored from generations of use. Pay a slightly higher price and go somewhere else. Oh, and I'll remove this review if you come fix the horrendous stain work. Until then, this review stays.

We hired Faithful Floors to refinish the hardwood floors in our Vienna, Virginia home. The work was…read morecompleted shortly thereafter and we paid in full. We were asked not to step into the area until the next day to allow for drying time. The next day we entered the area and saw the work was unsatisfactory (uneven finish, blotches, and damaged baseboards/ceiling/doors and porch entry rug). We immediately contacted Faithful's owner and his son to make the repairs. After repeated attempts, the son finally responded (said he was on vacation) and agreed to have a worker come out to our house to do the repairs. The worker ended up being the same worker who did the unsatisfactory work in the first place! Though he did make some improvements, the work still fell considerably short of being satisfactory (same issues of uneven finish, blotches and damaged areas). We then asked Faithful to provide reasonable compensation as we were moving. Without coming out to review the damage, the son then offered a lowball amount saying "the work was done to standard and according to the contracted agreement". The work was obviously not up to standard as shown in the attached photos. We then went out of pocket to have the damaged wall baseboards, doors, and ceiling marks painted. We had to trash our outside welcome rug which was also stained. Since then, Faithful has ignored our multiple text messages and remains non-responsive. Their tactic appears to be silence in hopes that we will simply go away. I waited some time before writing this review in hopes that they would work with us, but nothing. My only advice to those seeking floor resurfacing is to not do business with them and Buyer beware!

They did an amazing job! I had a challenging floor install and other companies had refused to quote…read moreit as a result. Faithful Floors was up to the challenge and did an amazing job within a relatively short period of time. So happy with my white oak hardwood floors!

Paul and his entire crew do amazing work for our home sellers and buyers. We've recommended them…read moreat least 100 times if not more. They do spot on work every time and manage the entire scope of the project - flooring, painting, cabinetry, ceilings, plumbing, tile work. Anything you need - they'll do it AND coordinate all of the crew which is heaven sent for our home owners who have other pressing matters. If they can't do something due to time constraints or scope of the work - they always are upfront and tell home owners the reality instead of "just what they want to hear". They have completed every project we've referred them to on time. What company can say that?!

We had floating laminate floors installed less than 5 years ago and there are major gaps in between…read morethe boards in every room we have. When we first used them, they did a shoddy job and had to call and ask them to come back again to fix some trim and molding. They simply glued trim in between our dining room and kitchen and almost immediately it lifted off. Since then, we've had to nail and fix it several times ourselves. I've lived in homes with floating floors before and never had had the issues that we've had with these. The only reason we went with this company is because the previous owner used them to install the kitchen flooring and wanted to match it. (Which they denied that they installed the kitchen floor when I called recently to ask about all the gaps showing up. I have all the historic emails to prove otherwise.)