I wish I knew better and did not take my car to this family business. I thought to work with a family business would be much more beneficial to help the community but I was dead wrong.
I took my car in as a reference from a very trusted friend who had a pleasant experience. I gave him the insurance check of over $4,600.00 to replace my hood, right headlight and front bumper. I wish I went with my insurance list and picked someone from it. A week later in a rental car, I picked up car and was happy with it. A little over a year later, paint started to peel from the mentioned areas, the hood started bubbling. During a routine oil change at my mechanic, he advised me to take it back to the same business which I did.
I called, made an appointment and showed up with my 2014 car which was repaired about 1.5 years later. They diagnosed the issue on the hood as a used one with rust on it. The headlight under the hood has a missing bolt that should fasten it in place and the bumper paint is peeling.
I explained to the business owner and his son that my car was repaired in their shop and that I was hoping to learn that they caught someone cheating but all they did is insist that my car was not repaired at their shop although they have a record of it and they called the insurance company and took more money than the initial check at the time of the repair.
Don't take your car to this business. One star is way too much for this business. I called Channel 9 and I am waiting to get a chance to tell my story.
I trusted this business leaving my insurance recommendation behind to help in my own community and I ended up with a car with less than 5 years old full of rust, peeling paint and missing screws on the replaced headlight!! read more