Have never written a yelp review (or any review for that matter) but what i experienced felt too egregious. I placed an order late at night for flower delivery to someone. The flowers and message meant the world to me, as these things tend to do for anyone who orders flowers. Got an email confirmation saying I was all set after placing it, then digging into my email I came to find that I was emailed back this morning with a simple "Sir we cannot process this order and it has been voided."
No explanation or context as to why. Considering the nature of the business, I would think it'd be important for these things to be communicated a little more clearly. It just felt impersonal for a business that deals exclusively in highly personal dealings. I've ordered flowers before and they've always called when they need more info or if something is wrong, etc. Hope I don't sound whiny but actually felt like this was unprofessional, not to mention now I have missed the opportunity to send what I wanted to the person I love. I wish the business the best moving forward but this is jarring and I will certainly not be ordering from here again. read more