We had used this Company for our Company trucks twice in 2011 and twice in 2012. We were set up as a Net 30 Customer at that time. I called for a tow today and the person tells me we are no longer in their system and would have to pay cash or put it on a credit card. Our Company does not use credit cards, which would mean someone would have to put it on their personal card in order to be towed. Why would we be taken out of the system simply because we had no need to call them in the last five years. It's not like we are a fly-by-night Company; we have been in business in San Jose for over 45 years. Needless to say, we did not use their services. read more

I've been meaning to write this review for a little while anyways my car broke down in Santa Clara and I was already in a hurry to get to a meeting so this was the worst situation that could have happened so I called Unique Tow. I talked to Ariel and she was soo nice and courteous she knew exactly what she was doing and she got someone out there right away. She made the whole process go by so fast I couldn't imagine someone who could be more efficient then her. The tow truck was there within 15 min and I was in and out into my cab to my meeting with 10-15 min and I wasn't even late! Thank you so much Unique tow and Ariel your a life saver and if I'm ever this unlucky enough to have this happen again I'll make sure to call Unique because I know they will make a terrible situation a lot better. Thanks again! read more

This is am awesome towing service. The driver, Jim was there before the time Geico gave and right from loading the car to driving me to the tyre location was courteous, quick and careful with my car. I would recommend the service and Jim as the driver read more

Unique towing took unpleasant experience and and turned it around, A very professional driver showed up early in the morning and brought a sense of calm to a unnerving situation and never having to go through this before it was nice! Thanks Jimmie! read more

My daughters car broke down on freeway in a bad spot. I immediately called Unique Towing and their driver Brad picked up the car and brought it to my house. No hassles, excellent service. I highly recommend Unique Towing and will only use them in the future! read more

I have been using Unique Towing for 12 years. They are a professional service. Their trucks are very clean; their employees are friendly and courteous. They are the tow company that I recommend to all of my customers and friends. My customers have always been pleased with the prompt service they have received from Unique. read more

I had a flat tire in Nov and got stuck on an intersection. They came to help quickly, pulled my car to a nearby parking lot and changed the tire. Very professional and competent, done it very quickly. The person was friendly and helpful, gave me advice on things to be careful with the spare tire. Good experience with the service. read more

Jim helped me with a flat. Great experience! He came really fast, within fifteen minutes. He was really friendly, put me at ease during a stressful situation, and did a great job. read more

i was on my way to get some pizza when my van just broke down out of nowhere. i called Geico and they said that Unique Towing would be at my location in 45 minutes or less. While I was waiting I called my better half to let her know the situation. So she comes out, we reach our destination and head back to my van. A total of maybe 25 minutes had elapsed when here comes Unique Towing. The driver's name was Brad and he got my van hooked up in no time and just as we started to pull away I get a call from my better half saying that her hazards being on drained her battery. I told Brad what happened and said I would call someone else to give her a jumpstart and at first he said he would tow my vehicle to where it needed to be then go back and give the jumpstart but instead he told me he didn't want to her to get hurt or anything so we had to go a couple miles ouf the way to be able to turn around to get to her vehicle. THEN he had to have his rig facing the wrong direction of traffic because his jumpstart port was in the front of the truck as opposed to the rear. We talked a bit as I rode back with him and he was easily one of the nicest guys I've ever spoken to in any industry. I felt bad for not having any cash on me because I wanted to give him a fat tip. Guys and companies like that are few and far between. Hope Brad is reading this, you sir are a man among men read more

We just had the service from Henry and this guy is amazing we forgot the key in car and locked it and he unlocked in just 3 mins..i would highly recommend this guy and he is so friendly read more

So I had my car towed while I was at work from one of my neighbor's who complains about everyone on my street. It was towed to unique towing so after a lot of trips the people at unique towing were so nice and understanding of my situation we got the whole thing worked out.I wanna give a huge thank you to ARIEL she was so awesome definitely recommend that you use unique towing for any of your car towing needs read more

The dispatcher called me and quickly dispatched a tow truck to my location. She was super-nice. The driver called me when they were a few minutes away. They arrived and tested my battery and decided that wasn't the issue and they towed it quickly to the auto repair shop. They are the nicest guys!! Honest, fast and fair priced. His truck is super-clean and pretty (if you care about that stuff). I will definitely use them again. Hopefully not too soon read more

I called roadside assistance through Geico due to a dead battery this morning and Unique towing arrived in under 25 minutes. From start to finish it was such an easy experience which I initially though would be a nightmare. Thank you so much Unique Towing and thanks to your driver for saving the day. Great service! read more

Got picked up by these guys yesterday, and they were quick and efficient! Stephen, driver #3, came and was extremely helpful and we had the car at the shop in no time. Great service from this guy, would definitely call them again! read more

I wanna give a special shout out to jimmy. Usually tow truck company's show up at that exact time they text you with. (If not a million years later) Jimmy(I believe that's his name), actually showed up super quick. I wasn't expecting him to get there so quick so I wasn't even at the spot my car was stranded at. He gave me a call that he was there and actually waited 15 minutes for me to get there. Amazing. Great customer service. So thankful for him. Seriously made my day. This one is for hector; last time I used this tow service he was super helpful. I was stuck at work with no spare key. He was so amazing and helpful he even brought my key back to me at work so I wouldn't be stranded. These men are awesome and provide great service. Anyone who gets a chance to get helped out with them won't be let down by their awesome, friendly customer service and fantastic personalities. Thank you guys! :) read more

i usually dont leave reviews but this place deserves a 5 star rating. i first called AAA to get my car towed, their assigned tow company showed up and refused to tow my car because it's too low which is not true (my car is naturally low from the factory but it's not slammed). After back and forth call with AAA and up to their supervisor, they still wont tow my car and have asked me to find a tow company that can do it and file a reimbursement claim. I went on yelp and found Unique Towing. I spoke with Misty on the phone and she understood that my car is low and they can accommodate the tow. They had a busy morning but they were able to get a driver to me quickly on time based on the estimate she given me . Jim the driver showed up and is just so friendly to work with, he helped me pushed the car out the garage and loaded up on the flat bed in no time, he didn't even have to use wood blocks to get my "low" car onto the flat bed, but i give credit to his experience because he was super careful in terms of angling the ramps so it does not damage my front bumper. Unique Towing from their phone representative to the driver are just pleasant and friendly to deal with. They are true professionals with great attitudes and i would use their service again if needed. read more

I had a flat tire while driving to a class on Sunday. Jimmy arrived at my location promptly and offered me the option to tow my car to any location I wanted or replace with a spare tire. When I chose to drive to a shop near my home, he hitched my car and drove us. Very cheerful and professional. I'd call him again! read more

Had my first towing experience with Unique Towing today and it was a good one. Berto was my assigned driver/tower, and he got my car towed super fast. Very friendly and nice guy. All in all, great company and great customer service. read more

Sam or Sammy...can't remember. Thank you for your fast service. I got home safely after your quick change of my flat tire. My insurance called Unique Towing and I'm so pleased for their quick response. Liz read more

For those who have lowered cars, find another towing service. This place is a total rip off! Good service but I had notified that I have a lowered vehicle when i first called and they still tacked on additional charges after the car was already on the truck. The tow truck got here at 12:15 PM, he had got my car up on the flat bed in 20 mins. The drive to the shop was another 20 mins and it should take another 20 to 30 to get the car off the flat bed. So about a hour of tow time, which was agreed that it would cost 125. they gave the excuse that because my car was lowered, they were going to charge me for two hours, which I had already notified them about when i first called. This made the grand total of 250. Find another towing service or be prepared to have nonsense charges. read more

Driver was professional and also personable. He explained everything well and even went out of his way to give me a ride to the rental car place. We chatted about football and some other random things. He made my horrible day turn into an OK one by meetings someone nice. Would highly recommend this company. read more

We can't say enough about our recent experience with this company. it just doesn't get any better. We were in a really bad place with our motor home, had barely made it to the shoulder on 680 without being hit by drivers who wouldn't allow us over. STEVEN, our hero arrived on time from Santa Clara, put us at ease, quickly had us ready to go. Dropped us in our driveway in Fremont quickly and expertly. Kudos Unique and thank you STEVEN. read more

Driver arrived on time and was extremely helpful and friendly! Bryant went the extra mile helping me get a car that hadn't moved in 20+ years on the truck. By the way the trucks @ unique are beautiful and spotless! I highly recommend them read more

Very friendly, on time, careful, and cheap. I hope I don't need any more tows, but if I do I'll be calling them again.

I couldn't have been happier with Unique. My car had a blow out and the spare was damage. They were to my car in 10 minutes with a flat bed. The driver was friendly and easy to talk to, but not pushy. The truck was new, clean, and comfortable. read more

I had a previously positive experience with Unique Towing when one of my older cars broke down. So, when I made the embarrassing mistake of trying to get out of an exit too late and popped 2 tires of my brand new SUV, I called them. I had left the car parked somewhere else the night before, and needed it towed as soon as the service center opens at 7am and I communicated this to the dispatcher. He said he might not be able to send someone until about an hour later. Oh no! I had to get the car towed there, get a loaner, and be back at home by 9am before my husband gets to work (so I can take over with our baby). I explained my situation to him and he promised he'll work hard to see what he can do to help me. I called a cab to get to where my car was parking and when I got there, the tow truck was already there! Also, when I had called my insurance company before, I was told by the 24-hour service line that I'd have to send in a bill to get reimbursed, but Unique Towing offered to bill my insurance company directly. Tow truck driver Marlon was nice and professional. He did not even seem annoyed that he had to wait for me for a while to get there (and also when I ran over to the store to buy hot tea...since I didn't know he could get the car loaded so quickly!). I know I'd be calling them again if my car breaks down. read more

Speedy service, quality work, and friendly reps. They were just a tad bit expensive for my taste.

Geico roadside sent Unique to our aid. They arrived quickly, the driver was nice, the jumpstart for our Prius was quick, and he made sure we got on our way. Everything I could have hoped for! read more

My car was rear ended today. Call Geico and they sent Unique towing. Sam showed up in 15 mins, took my car to shop and drop me at the location I want. Very happy with the service from Sam read more

Unique Towing service was professional and timely. I highly recommend this establishment. Also, Jose, the tow truck driver was incredibly helpful friendly and professional. On Monday morning 10/24/16, I rode with Jose as he towed my car to a mechanic in Sunnyvale. I felt safe and relieved because I wasn't stuck on highway 101 any longer!! Thanks Unique Towing!!! read more

There are nooooo star for this service. they going to get RIP OFF you when you on nervous, embarrassing sutuation. I got tow from highway 101 @ Mc Kee rd to highway 880 @ Stevenson blvd, it only 16 miles and took 50 minutes but they charged for 2 hours $330. They said they charged form the time you call to the time the tow come to the scene and charged for the time the tow get back to there station????? read more

My Jeep decided to blow a head gasket on 101 last month. Had to park it on a side street and figure out a tow the next day. My brother recommended Unique Towing since he had a good experience with them towing his car, so I gave them a call and set it up. The guy was right on time, got my Jeep on the flatbed quickly, and was familiar with the shop I wanted it towed to. My wife and I met him there, dropped the Jeep off, and I made the payment via credit card. The driver was really cool and friendly and the whole process was extremely easy. read more

I have a large fleet of truck's and they have all way's been quick to respond and very fair on there pricing highly recommend.

Had to get my car towed to the repair shop. My insurance company arranged the pickup. Jimmy (driver) arrived on time and was swift in getting to the desired location. Overall positive experience. Will recommend. read more

Nick was so great! He helped me tow my car after a car accident and made me feel really comfortable unique towing is great! Thank you Nick

Brad helped me out today when I locked my keys in my car. Brad was great! He unlocked my SUV in 2 minutes and was very friendly. I would highly recommend this company and thank Brad for his great service! read more

So helpful! I just moved to California and they were timely and highly effective. I was helped by Jon. He switched my tire without any hassle and was very nice! He even told me about some great places to check out here since I'm new in town. I would totally recommend to a friend! read more

Geico called them when my car wouldn't start. They came within an hour, called to let me know when they were on their way, and then called again when they were 10 minutes away. Sam came and actually helped me realize the issue (car fob not working correctly, instead of a short with the wiring, which Is what I initially thought). He was great! read more

Jim was very helpful today! He was courteous, polite, resourceful and went above and beyond in helping me with my car that would not start. He took the time to help and seemed like he genuinely cares about his job and the people he works for. read more

I got out of the gym after a great workout, I went to put my dirty clothes in my trunk, I popped it set my keys down on the trunk and put the clothes away and closed the trunk. Soon as it closed it, I screamed FFFF!!!! I seen this man come out of the gym, I asked him do you know any way I can open my door? Just my luck I happen to ask the right man for the job. He told me not to worry and he called somebody and ordered unique towing. He gave them my information shook my hand and said dont worry about the bill I got it. And walked away! All I could think was this is the coolest cat I ever seen in my life! I said God bless you sir as he walked away he waved back and disappeared. 20 mins later Alexis showed up from Unique and pulled out his tools and like a boss just opened the car up in like 1 minute flat. Thank you so much Alexis and the guy who called and paid for the service for me. God bless you both and good luck on your towing career Alexis, you'll be a great driver. Peace. read more