These guys were great. I needed to have some photos made, and they went above and beyond to help…read moreme. They took the time to explain how to upload everything on the computer and walked me through the whole process. They also gave me helpful tips on the best time of the week to purchase the photos, which I really appreciated. Very helpful and easy to work with. Highly recommend.

We had old super eight film converted to digital. The conversion is very poor, barely recognizable…read moreand very dark. I acknowledge the film wasn't great, but at least we could see who was in it and what was going on. Very disappointed in the quality of their work I would not recommend this place

OMG- Jessica is everything! I had some old family video that needed to be digitized and she really…read morehelped me through the process. Embarrassed to admit that I became a little abrasive with her and her response was kind and gentle..reminded this crusty old gal what true human kindness looks like! Huge shout out to Jessica- and the shop- they do amazing work!!! Debbie

Jessica was great to work with! Knowledgeable , efficient and friendly. Highly recommendread more

Incredible experience. I left camera west with an absolutely clear idea of what camera is best for…read moreme

Reached out on the phone with some questions. Ash was very helpful and I followed up with an…read moreemail. She did here research and responded quite promptly. Although we didn't do a transaction, I appreciated the attitude.

I've had my passport renewed and I frequent the film department - Photo Pro is dependable,…read more efficient, and trustworthy! 12/10 Quality Care

Come twice now for passport photos. Staff is always so helpful with details and they greet you with…read morea smile. Lots of services like passport renewals, photo restoration, notary service, & mailbox rentals. Convenient hours, location, and plenty of parking right in front.

I asked for my paintings to be scanned and the metadata on the .tif and .jpg was taken with iPhone…read more. I called about it and was told after scan was sent to iPhone then to computer then to usb drive. Also they called to say come pick up and wasn't ready. I had to come back the next day.

Anytime I want a quality print I go to Action. They have a wide selection of papers that you just…read morecan not find at the 1-hour photo places. I still like to use film now and then and Action does a great job on E6 processing and I can still buy slide film from them. They provide great customer service.

Highly recommend this location. All the staffs working there are very helpful and friendly. Reza…read morewho helped us was very knowledgeable and super honest with us. He even made some phone calls to the other locations to help us out. It truly was our luck to have stepped into their shop!

Giancarlo from customer service was super helpful and was very cool! found everything I needed…read moreeasy!!

SO grateful to be able to pop in, get my $20 digital passport photos quickly and to spec, and to…read morehave the support to get a decent photograph to boot! Thanks, Mary!

I have used this shop for over 10 years as it is close to my office. The owners, Andrew and Mary,…read morebelieve in prompt and excellent service- whether it is passport photos, or photos sent via email, restoration of old photos, and of course notarization. These types of small businesses are disappearing so it is reassuring to support local Berkeley shops that stand by customer service.

Oh yeah, I"m a fan... What an amazing place - cool doesn't describe it. The vintage cameras and…read moregear are off the hook! Staff are great, inventory is great too. I went to trade-in some vintage equipment in exchange for some Leica gear. They were super thorough making sure my gear was in proper working order. They offered a very fair price for my gear and a deal was struck. I'm super happy with the experience! By the way, thank you Zane!

We went in to have them check a Nikon F3/T that's about 40 years old, which was bought from a…read morecollector. The staff was very friendly when we came in. Jason was especially kind and informative, and mentioned that they've inspected this camera model for years. It was helpful to have him briefly check the camera. The camera had never been used by the original collector. He checked the overall condition, the shutter, viewfinder, and film housing, and didn't try to charge us for an inspection when some places might try to add extra fees. It made us feel like they truly care about their customers rather than trying to hustle money. Based on his inspection, the camera was in great condition. We bought Portra 400 and HP5 (5 rolls each), totaling roughly $160. Jamie at the register helped confirm that we had the correct film for the camera, which we were very thankful for because we had originally grabbed the wrong size. She helped us get the correct one. Thank you all! Also, they have a shop pet named Flash, she was very friendly and even had a cowgirl hat!

I went in to take my passport photo--I was out in less than 10 minutes. The clerks are extremely…read morekind and helpful. I paid $18 and some change, and the picture looked excellent.

I had been thinking of purchasing a camera for a while and had my research independently, and…read moredecided down to a Fujifilm XM5 or XT30III, but I struggled to make that last decision because I couldn't tell how the cameras would feel in my hands. I saw online that they had the two cameras in stock (although, if you are particular about whether there are kit lenses or not, you should call ahead) so felt pretty good about dropping in on a Saturday. There were a few people speaking to all available staff so I did wait a bit, but soon enough I was able to speak to two separate staff members. The first may have been a manager and was able to tell me upfront what was in stock and what was in the area (other location or in their warehouse - would need to be transferred). I asked if I could hold the cameras, either with the showroom cameras or whichever way. They had an XS20 on display (similar weight) and pulled an XM5 from the back. Just from the weights, I could tell that the XM5 was the right choice for me. The other salesperson was able to pair me with a Fujinon 27mm pancake lens that would keep my unit light and compact and a UV lens for protection. I will say that anybody coming in should do their research - the suggestions were helpful and already in line with what I had been planning to buy, but there are other options that are more budget friendly that they may not offer. I mentioned that I was going on a cruise to Alaska soon and asked about rentals, and he recommended that I call a few weeks in advance to see what they had in inventory to rent out. I will definitely do so! He said to aim for a 50-200mm and mentioned lensrental.com if they did not have what I needed in stock. Overall I was very pleased with their service. I would definitely come back for my other camera needs.

SO efficient, and great people behind the counter!!…read more Had two other groups in front of me when I went in, was told there would be a 20 minute wait before my turn. We all had livescans to get done. I was in and out of there within 6 minutes! Great service, very fast. The cashier girl was also very gracious and super nice without needing to be. She does her job well too. Overall, very efficient business. Would come back!

I should have listened...I read the reviews here about repairs but thought it would be okay…read more I brought in my old camcorder to be repaired in early January. They charged me $50 to leave it and have it diagnosed. About a week later, they called to give me the total cost for repair and said that the initial $50 would be applied to the total. I agreed. A month later, I called to get the status of the repair. I was told they probably were waiting for a part. I called again a month later and was told that they would ask the repair person and would get back to me regarding the details about what part was ordered. Never heard from them. I would call once a month and get the same answer...they were waiting for a part. When I asked again what part was ordered, they could not tell me and said they would find out and let me know. Never heard back about what part was ordered. Finally, I decided that I would just get my camcorder back. They said they would get it from the repair person and let me know when it was back at the store. Never heard from them. I finally called and was told that it was in the store. From dropping off the camcorder to getting it back unrepaired took all of 6 months. I do not recommend bringing anything here for repair.