Just what you want in a shop. Friendly, helpful, and very knowledgeable. I brought a filter in for…read morereplacement, guy told me to take it home and clean it off, and saved me the $26. Trust is hard to find, but these guys earned it.

I have been trading with Tylers for over 20 years. I purchashed Snowblowers, chainsaw and…read moreweedwacckers. Tylers have always done a first class job for me. I recently had them fix my Lawn Tractor a wonderful job, I will be buying a new tractor being mine is 20 years old and like me in the Golden Years!!!!!!!

Terrible customer service. Regarding a chainsaw ignition module, she couldn't even tell me if it…read morehad a small wire for the kill switch. She told me to look online, wouldn't answer a question on the secondary (aka, spark plug) wire then hung up on me. Thank you for hanging up on me. You saved me the trouble of doing business with an undesirable (and likely unreliable) online company. Isn't the confirmation of the kill switch wire a justified question? Here's what mine looks like.

Insanely horrible customer service. Called and was told to stop in to pick up a part they had in…read morestock and that they'd hold it for me. When I arrived, the woman at the counter told me that they did not have the part (despite it being listed on her computer as in stock and that I was a liar (rather than a misunderstanding). The sad woman lost her temper in front of a three-year-old child. Absolutely Ridiculous. I'll never set foot in the shop again and encourage folks to take their business elsewhere.

Rented a wet tile saw and the blade wouldn't cut a straight line. Had to return and get one from…read moreHome Depot (which cut perfectly straight). When I explained issue when returning there was no apology or offer to make it right. I'd go elsewhere for tool rental

A full service lumber yard. Prices and quality are better than Lowe's and Home Depot. You can…read moredrive right up to the lumber and load it directly onto your trailer or truck. No need for the Blue or Orange carts.

I have used this company several times over the last two years. In my experience, they provide…read moreexcellent customer service and products. I have had many deliveries on time and within specific specifications (on back porch, next to driveway, etc.) every time.

This place will never get one red hot cent from my company ever again after the experience I had…read moretoday. They screwed up my order showed up almost 2 hours past the time frame and they missed part of my order. When I questioned the driver about it he gave me attitude and at this point I was pretty pissed off because I was waiting for them to show so I could go take lunch and this jerk off gave me an attitude over it. I said listen I was just asking a question and he snarkily replied I was just answering! At this point I admittedly snapped and said you know what just don't, I did shout a bunch of curses at him as well when he started being a total jerk because I was pissed off at something and I was trying to tell him to stop so I wouldn't snap but the little prick wouldn't listen. So I got pissed off got in my car and drove down here and got the damn thing myself. If you guys can't do your job then I suppose I'll do it for you. Total piss poor customer service and the worst experience I have ever had from a lumber yard. I am truly disappointed because I figured this would be a great new source as a lumber yard but I will never use one of these locations ever again regardless of the town they are in they have permanently lost me as a customer and they can honestly go screw. When I called in initially to be like hey you know my time frame is almost up where's my delivery the woman who answered the phone acted like I was greatly inconveniencing her on a 2 minute and 30 second call. So sorry I interrupted you standing at the cash register playing with yourself all day, freaking please! If I manage this place I would be deeply ashamed and greatly pissed off at the behavior between my customer service reps, and the jerk who delivered my items. So much for professionalism!

FANTASTIC !! I am an absolute "newbie" to sewing, quilting, and embroidering. However, Ruth and…read moreher team are both knowledgeable and encouraging!! No high pressure sales, just educated suggestions. They said I could and I did !! Very, very happy with entire experience ! Laurie M

Great service, great stock, great repairs. But... They need…read moreto move to a bigger place, or clear out some things. I usually can't move around the shop, so leave.

Phenominal experience at Fairbanks…read more.. Lss: i *labored* over buuing a mower for 3 weeks... upgrading my homeowner equipment to light commercial, struggling with the minutia of hours of youtube videos directing me... '$2500 seems enough... ok a new zero turn for $5000 will do it... wait.. the type of mowing Ill do calls for a stander... those START at $7500 ... SUPER grateful Fairbanks had a VERY lightly used machine pop up. Great deal, and Phil walked me right through the process giving perfect guidance the whole way through. Very comfortable, fair, and knowledgable. There aren't a lot of places like Fairbanks around any more. There should be. Support local, support small business, and deal with professionals like Phil. Thank you!

Worst experience ever with a dealer. Told us a cash price,…read more had us drive 2 hours to tell us the unit was sold half way down . Lol. He got hot feet when he gave us a cash price then asked us NOT to tell our local dealer. Haha why Phil? Any rate complete waste of time an energy . He lies. WRIGHT is well aware of what he pulled an will be taking action. It's a shame how some folks treat others. Do better man. I have all the screen shots from this horrifying experience!

Good stone at a very good price. We needed fire brick, and…read morethis place had the best price. They answered all of our questions, and helped is load our truck too. They have all kinds of stone, granite, marble, cement pavers, walls, and cool stones to make firepits and more.

I have worked with Tim many times over the years and he is excellent! He might be in a hurry…read morebecause they are sooo busy. Great crew! All solid professionals. They are the only place to go for hardscape material.

I bought a Weber gas grill here, $10 cheaper than Lowes. AND, they assembled it for free, delivered…read moreit for free, and hauled away the old grill for free! They will be my goto guys for appliances from now on.