I have been there 3 times Front desk is friendly and…read moreefficient. Nurses and nurse PM treated me well and were very attentive. I checked in with my primary doctor and he concurred with with the diagnosis and treatment. I am very pleased with the treatment and results. A nice touch is that they call a few days latter to check up on you and to make sure all is ok.

Their telephone system is insane. Treatment was great but it's impossible to speak to a live person…read moreto get a referral. On the phone with a bot for 15 minutes three times and they hang up without putting me in touch. Tried again today- a request for medical records dumps the call. Repeated 3 times.

Avast ye Mariners, steer clear of this place, if you need a DOT Physical(719K) and Drug…read moreScreen(719P)! I thought I would go here, instead of seeing a Doctor, elsewhere--bad move! Now as a Merchant mariner, for over 45 years, I've done this procedure, successfuly, ever since the USCG instituted it. Also, I was an registered EMT and am still a certificated Medical Officer, aboard ships. So I actually perform these type of exams. myself. aboard ships. Thus I was appalled, as I watched them, firstly screw up the DOT papers I gave them, and then proceed to fumble the Chain-of-Custody procedure. Well, sure enough, the Medical Officer called me and advised that there were "irregularitys", in the received samples, meaning the test was rejected. So now I am under suspicion, for their incompetency. If that was not enough, when I submitted the Physical exam papers, again, I was informed by the USCG, that there were "irregularitys" there, too. So now I can't get a USCG Medical Certificate, which is required to sail--I'm out of work, because of their "irregularities". Also, they charged me almost double what I would have payed, had I just gone to Concentra. Well, so much for going back to work!

Made my appt online, filled out medical info online. I was early for the appt. And they took me…read moreright away. Everyone there was professional and kind. The place was immaculately clean and friendly. My prescriptions were faxed to the pharmacy for me. We were on vacation,and I am so pleased we went Rivers Edge Urgent Care.

Saw them today due to an allergic prescription reaction .. took me right in and I was in and out in…read more45 min!! Everybody was very nice & professional!! Thank you for all you folks do!!

Not what I expected. No patient portal to collect your result. X-ray machine is way outdated,…read morewhich's tell you if you need an MRI so why even go there for the X-ray.

Wow ! Sums it up. Fast, EASY, consistent high quality care. In and out and on my way to getting…read moreall better. FAST perception phone in. To heck with the primary, waiting for an appointment. Sitting in a lobby for 45 minutes and then it seems like they just want you gone. DAIRY ROAD URGENT CARE is the way to go if your time matters.

The people at this place are wonderful and will promptly take care of any health issues you have…read morewith love and care. It is a family urgent care so kids and adults are welcome. I had so much pain when I walked into this urgent care and thought I'd have to wait a long time, but they were so quick and helpful in getting me checked in and through their doors. When I left, I felt 100% better. The nurses, doctors, and staff here are so knowledgeable, compassionate, and helpful, they gave me the confidence that I'll be OK. Which is more than I can say for the other urgent care centers in the area. The clinic is also very clean, hygienic, well equipped and very inviting. They even have a little play area for the kiddos to keep them occupied while waiting. I highly suggest you visit this for any of your family's urgent healthcare needs!

Fast and efficient service…read more No wait and the provider was thorough, polite, and explained everything. Would use this service again.

My family and I have used this location on several occasions. The wait was not too long and the…read moreproviders have always been knowledgeable and nice. The prescriptions the provider orders are filled very quickly as the pharmacy is right there. We will continue to utilize this location.

I can't say enough about Dr Shouppe and the office staff. From the time I made my office…read moreappointment all the way through all of my visits and needs. They are try thorough helpful and informative. She is an amazing doctor and you can't beat their hours!

Dri Shouppe' is caring, makes herself available with my schedule, and answers my questions well…read more She is very thorough and sends out medication reminders. The office team are very friendly and accommodating as well. The office is clean and very quaint.

Went in for micro-suture removal after ear modifications. The practitioner seemed anxious from the…read morestart at the nature of the sutures and said she wasn't sure she would be able to remove them, but she would try. She managed to get a few out from my anterior outward helix, then gave up, stating her tools were not fine enough. All good, if you can't, then you can't. I left and had a more advanced practitioner take them out the next day without issue in about 2 hours. Cut to today, when I received a bill for $103 after they submitted a $339.32 bill to my insurance to basically fail at what I asked them to do. When calling to ask about this I'm told they will require "proof" that I had to go somewhere else to have them removed or they won't even look at the dispute. They couldn't. Now they are gone... Seems open and closed to me.

I tried making an appointment but was told just go as a walk in. I had a very long wait . The…read morewebsite is also very misleading. When I finally saw the nurse I was taken care of pretty well. Just can't understand their policy on appointments.

40 min wait for foot injury and not only not seen, but no offer/assistance for elevation of foot…read more(which continued to swell). Only 1 other in waiting room when I was called in and she was also there for sprain/strain of foot. I left without being seen and no apology

Customer service, very professional and thorough. Pre checked online, eased through waiting upon…read morearrival.

Working in healthcare myself as a RN I can say this has been the most pleasant experience as a…read morepatient. I came for a chest X-ray for continuing my college education to rule out TB. The office staff were so friendly and the blonde X-ray tech approached me before they even opened to verify she had everything she needed. The process was professional and efficient. Excellent staff especially the X-ray tech. When I work for or own my own practice I would hire her in a second. Keep up the great work guys!!!

Reception was easy. Jesse took all our vitals and was very complete. Natalie, the PA was very…read morefriendly and efficient. SheI addressed all our needs and issues and was very kind. Could not have been a better experience.

We met with PA Aliza and Dr. Herb for a second opinion. Aliza was very nice and extremely helpful…read more Dr. Herb was also very nice and very informative. He explained everything to us and assured us that my husband was ok. Even the receptions were very nice. We are snowbirds and feel very fortunate that there is a Cleveland clinic in the area. Thank you so much! Jim and Debbie Daigler

Well this is the second time in a month that I am at Cleveland Clinic. It has been great until…read moretonight. I have had 2 surgeries in 3 days. Not serious 1's other than I broke both my hips. All I want to do is go to sleep. I have asked for my ambient e times. Excuse after excuse after excuse. I must have pissed them off because the machine that reads my BP was taken away because I mentioned it. My BP was only 100/50. They said it was too low for ambient. I mentioned it and it was whisked away! No mention of why other than I feel I pissed Ciera off. What the hell is wrong with this place? I have not slept in almost 24 hours. I need to go home. I need rest.