I flew United Airlines to Palm Springs with a layover in Denver. The good: Both flights had screens on the back of headrests and offered headphones. I loved being able to watch a movie. It made the flight go by quickly. The bad: the de-icing process takes far too long. Our flight was delayed in taking off by an hour because of this. When both flights landed at the airports, we had to wait 30+ minutes on the plane because we didn't have a gate. This was very stressful because I was nervous I wouldn't make my connecting flight. read more

Despite United.com's overweight bag policy of charging an additional $100 for a bag that was slightly the 50 lb limit, their your staff at DIA charged me $200 and would not accept my bag until I paid an additional $200. Their website clearly said $100 for a bag over 50 lbs but less than 70 lbs. It was pure blackmail & they were nasty about it in the process. There was no one at United who would help me. After the trip, I contacted United's Business Customer service. They initially claimed it was all about "limited space". Not true at all. There was a guy standing next to me checking 2 large bags that were just under 70 lbs. He was a United gold member. I was not. They gladly accepted his 60+ lb bags. United Business then wrote and told me that they had the right to charge me $200 for a 53 lb bag. No partial refund. Of course they could do a partial refund in the name of good customer service but chose not to. I would never recommend United.com to anyone. Watch out for their "variable" rules. read more

I had a great experience flying with United Airlines coming from LAX to Denver airport. I also have a return flight to LAX and hope it doesn't get cancelled due or delay due to the coming storm. The United terminal here at Denver airport is big, I think it's one of their hub. It's also more updated because the Gate sign on the ceiling also shows the destination city on it. The plane was fine to me and the entertainment system seem to be upgraded because it supports Bluetooth so I was able to use my Samsung Galaxy buds earphone. The only issue I had was that it took forever to get my carry on bag at the carousel and I couldn't prepay for my checked bag in advance through the mobile app so I had to use a computer. read more

See all

I have been flying United consistently for a couple of years now and find my way traveling between Phoenix and Denver quite often. I have had a consistent good experience with the Denver based team. Friendly and efficient. read more

I used to flight United 2 decades ago for years...out of Seattle and they were wonderful. Denver team are nice and friendly. Since I only do carry on..can't say much on their new policy. Seats are definitely smaller (or I'm getting wider). Foods are okey, I tended to skip it most of the time. Only take it if sounds interesting. But for some reason for 4 flights from/to US to Euro, the flight attendants are lack of friendliness with fake smiles. But over all, not bad. read more

United Airlines - Airlines Near Me - Denver, Colorado

They told us that the overhead bins were full. We were forced to check our bags in. When we got on, there was storage space available.

Flew on United out of Denver the other day and it was an attrocious experience! Flew on the super old and noisy 25+ year old 757-300 which was late coming into Denver causing a delay flying out of Denver. The seat cushions were pretty worn out and the Wifi was spotty as it kept on cutting in and out throughout the domestic flight over contiental USA... The food options were terrible at best. Drink and snack service started a good 45 minutes after we were in the air. I still can't believe how poor the food options are on a 3.5 hour flight in the US, especially on a flag carrier... The cabin crew were functional...they are quite different from the talented crew one would typically find in Asia. The highlight of the entire flight was that we landed a few minutes past our scheduled time, despite a late departure! read more

I'm generally sympathetic w United, but when you can't open the doors, it is time to use the emergency exit... 30 minutes waiting for someone to open the door is inexcusable read more

United Airlines - 20 minutes sitting at the gate to find someone who can open the door - Airlines Near Me - Denver, Colorado

See all

I have had reasonable good experiences flying with United. Then I took my elderly parent on a trip, I called 26 hours in advance to have a wheelchair waiting for us, and they failed to do so. I talked to a live person who supposedly updated our reservation. Apparently if you are not on the list you have to wait to get a wheelchair and unfortunately none of the electric carts were running on concourse a and a wheelchair did not show up to help us get to the end of concourse c. I will definitely think twice taking United if I need special assistance. read more

There is a reason why United has a 1 star review. No apologies for a 2 hour delay. Justlip service from a on board attendant.

There was a computer problem when I booked my flight online using my Mileage Plus miles. The computer selected May departure instead of March--repeatedly. Finally, when the "March" departure was showing, I chose the flight. Later, I discovered that the United computer chose "May," not March. I called United to fix the problem with the ticket for a March departure, and they charged me MANY THOUSANDS OF MILES FOR FIXING THEIR COMPUTER ERROR and refused to refund the miles they stole. read more

Don't recommend flying with United Airlines in Denver! Staff isn't nice, helpful, or makes the airline experience any less of a hassle! Not to mention, overpriced! read more

Layover between Ontario, California and Colorado Springs, Colorado in Denver... Even though the flight was at 5am and I had to be at the airport at 3am, I was alright. I got to my destinations on time; my luggage wasn't lost; and the personnel were courteous and efficient! My seats were assigned to me, and they were satisfactory. The flights were short enough to not need to use the restroom. The only downside was that I would be charged for a carry-on bag. I stuffed everything into my check-in luggage before I got to the airport. I still had to pay $40 for my check-in bag - which I paid online since United Airlines texted me a few times to check-in for the flight. I also received texts to update me on the gate change and that the flight was on time. Overall, it was an uneventful experience. I didn't get to select my seat, but I'm glad that the seats are assigned! read more

See all

Denver is one or the United hubs and a fairly frequent stop and grudging layover for me. Who like connections anyway! The travel gods were kind to me on this trip and the flights were all on time. I find their service consistent and good. read more

United Airlines - Airlines Near Me - Denver, Colorado

Great Trip from Denver Airport to Sacramento Airport, Upgraded to First Class and meal was nice and hot! service great , seats comfortable and the flight home was nice. No Delays and the weather out was a lil warm for December. read more

See all

Was in first class from Phoenix to Denver and I might as well been in economy. Economy was served completely before I was given my first drink. A complete waste of money paying for first class. I will never fly United again read more

Stupidest fucking airline ever. Denver airport 4 gate changes. Our plane on tarmac for 2 hours with several empty gates. Employees confused. For the millions of dollars these idiots get paid, they should have better service. I see a bankruptcy soon. It's not even a holiday!!! People have lives American. Are you owned by Trump? read more

The desk lady who was checking us into our flight to Dubai informed us that we couldn't travel with our sports equipment, the manger then came to tell us we should have done our research despite the fact we've flown united hundreds of times to different countries and never had an issue, she then proceeded to walk away without offering any help on rebooking with one of their partners that would fly with or sport equipment. Then when we went to rebook on another airline united wouldn't refund us our money to pay for our new flights. We ended up finding flights with Turkish airlines who is partnered with united and would have most likely been the plane we were on with our original booking. read more

Excellent check-in experience! Even before I went to the kiosk to get a printed boarding pass and get my luggage tags, Robert came up and assisted without asking. I then went to put my bags on the conveyor belt, didn't even get in line when Carla called me up to get my bags. From start to finish, it took less than 5 minute! Awesome! read more

Chose united to fly from Hawaii to Philadelphia Made it to Denver. We started to leave Denver and had to return back to Denver because they said we had to much weight. We get back to Denver and pilot says there was luggage that didn't belong on this flight. So it took them 30 minutes to unload this extra luggage. We were about to leave then pilot says we no more enough gas to make it to Philadelphia so now we been sitting here in Denver on the plane for over an hour waiting for them to get their shit together. Just a heads up fuck united fly with delta or American. United airlines you disappoint ed us once again. So farewell to united Only flying delta or American or Hawaiian airlines. They only get one star cause I cannot give them zero stars it won't allow read more

So, where to start, we left Las Vegas late for no reason . Then while airborne they tell us there are thunderstorms in Denver that is going to cause us to be late by 45 minutes. It is June btw. Next we land 50 minutes late and it takes the airport 25 minutes to get the door open so of course the ac was off with 90+ degree temps outside. No apologies for being late or lack of ac or anything just basic they told us "we can not help you with flight information see someone after you depart the plane". Poor service, this airline is worse than Spirit, at least you know your flight is 50/50 that it will be on time. Never flying Untied again. People stop getting crappy service for top prices!!!!! read more

I really enjoyed my experience with United Airlines in Denver. The seating area around the gate was plentiful and comfortable. The gate agents were very professional over the PA every time they made an announcement. The boarding process went smoothly and the entire terminal is beautiful with lots of glass windows. Our flight departed on time. There are many shops and restaurants around the United gates for those wanting to get a souvenir or a snack/meal. read more

See all

1 Star -- United Airlines If I could give zero stars, I would. United Airlines continues to deny extending valid tickets, even after taking your money with no usable options or recourse. Life happens--plans change--and most airlines have adapted with at least some flexibility. Not United. I tried working with their customer service multiple times, and each time was met with the same canned response: no extensions, no exceptions, no help. They keep the money and leave you with nothing. It's incredibly disappointing to see such a large airline operate with so little regard for customer care. I won't be flying with United again, and I suggest others think twice before trusting them with their travel plans--or their wallet. read more

Didn't even know you could review an airline on Yelp...though, maybe you shouldn't be able to, since this is just a random log of individual complaints, some not even related to Denver operations. I take United often from Denver. Of course like any airline, things have gotten less comfortable and more fees over the years. But United has consistently efficient service, good pricing, and tons of destinations. They continue to improve the landside experience with kiosks that just work and well designed bag drop for people who have already checked on and just need that. The award program has good redemptions despite being a hub. The lounges have gotten way better. read more

Flights from Reno to Missoula diverted us to South Dakota and then sat there for two hours while they did whatever they were doing. Lied stating the Denver airport was grounded we could see all planes taking off and landing on flight radar. They had one angry woman in Denver trying to accommodate hundreds of displaced people this hub and airline is the worst read more

I really like American airlines and it seems like my points add up fast! I have had some issues with my seat assignments and as of right now I have not received my refund but all in all it's a good airline and dependable! read more

As usual. Never a wheelchair available. If "Good Leads the Way", United needs to do better.

My flight was supposed to leave at 7:10 and now it is 10:20 and they are asking 5 people to leave due to a weight limit. read more

United Airlines - Disappointment - Airlines Near Me - Denver, Colorado

ZERO STARS! The staff on flight 178 Roma to Denver on 9/20/2025 was extremely rude and delayed due to a broken tray table. Unprofessional staff would not tape up until 30 minutes past flight time. Could not care any less!! Good bye and good luck forever United!! read more

Good Evening Sir, my name is John T and unfortunately I'm reaching out to you with a concern. My wife and I are customers of yours . My wife was traveling to NJ this weekend and unfortunately had the displeasure of dealing with your gate keepers and both the Denver CO and Newark NJ lounges she was to say the least humiliated,embarrassed and laughed at When she was being denied access to both of your lounges. To the point where she had to call me while I was at work and your staff wouldn't take the call and made her after a good 15 minutes of treading her like she was trying to steal something from them then when they were done offered and charged her for a day pass at both locations. I would like to discuss this matter further with you I can looking forward to speaking with you thank you. read more

One flight kept us waiting on the plane two hours while they took fuel out. . The next flight changed to 3 different terminals we ran to and than delayed the flight 10hours and 20 minutes. I have never had such bad service on any other airline read more

Steve was the sweetest nicest flight attendant I have encountered in a long time! Smiling and offering headsets, helping everyone with their bags, hospitable, polite and smiling at everyone welcome everyone aboard! Thank you for being so sweet it makes all the difference in the world. More Steve's please!!! read more

United Airlines - Steve was so sweet! - Airlines Near Me - Denver, Colorado

Customer service and procedures. I had such a horrible experience with United Airlines, I don't know how to describe it. I had a direct flight from Denver to Honolulu and I still have not recovered from it. I. I checked-in online and it started with the curbside check-in at Denver International Airport. When I scanned the QR Code at curbside, I was immediately told that since my flight was delayed, I couldn't do curbside baggage check-in and had to take it inside to check-in. We went in and it was chaos. We were directed to three different desks before we finally were directed to a kiosk for our bags. Then I got a text saying the flight was delayed 1-1/2 hours. When I checked in, I was asked whether I wanted to do a "free" check-in of one of my handcarry since the flight was full. My two other passengers were asked the same thing and we all said yes. I called a customer service rep to confirm this. He said it was on our record. Back to the kiosk....when I put in my confirmation number, it wanted me to pay for our three bags. I was really tired from all the running around so I paid $120 ($40x3). Then I was directed to three different bag check-in locations and was told boxes go to a different location from suitcases. Finally, got the bags checked on and headed to the gate. Then, another text saying another delay of 45 minutes. I had purchased "Plus" seats for $170 per seat and made my selection of the seats for me and the other two passengers. I just had knee replacement surgery and needed the extra space since my knee was stiff and painful. While going to the gate, I noticed our seats were changed and we were not seated together. In fact, we were thrown back into economy. I talked to the agent and after explaining my situation, she apologized but said nothing could be done since it was a full flight. I will NEVER, if at all possible, take United Airlines EVER AGAIN! It is the worse airline I've ever been on and I will tell everyone I know of this horrible experience! If I could give it -100, I would. Avoid United! read more

We arrived at Terminal B from Chicago today, July 13, 2025. Had one day club access pass I can use at any United CLin. Had 90 minutes layover and wanted to use the pass for rest and some snacks and coffee. One club location was inder construction. The club at Gate B44 had a big sign saying, "We do not accept one day pass today. Sorry for the inconvenience. When asked an Oriental female associates, she rudely pointed at the sign and said when that sign was posted, you can not enter. You have to wait until the sign is taken away. My one day club pass expires in September, 2025 and there are no plans to travel till December, 2025. This morning, the same sign was at the United Club entrance at terminal B at around 11:30 am. What a way to lure the customers with the passes and then not honor. Not at one airport but at the two major hubs of Inited. read more

The workers at Gate B54 on 6/24 are truly the living example of how not to speak to or treat customers. They are the epitome of unfriendly skies. On top of cancelled and delayed flights, they are just rude. Zero manners-they just add fuel to the fire! Get some EI training stat!!!! Especially for this guy! We will start using DELTA for all trips now. read more

United Airlines - Airlines Near Me - Denver, Colorado

United is ridiculous! They truly don't care about their customers. They have a technology problems and keep us in the dark the whole time. I am appalled. As 1K customer I need to take my business somewhere else. This happens way too often. Unacceptable! read more

The following Letter to United explains this review: This is to complement your flight crew, and also to report the unpleasant incident that happened: The male caucasian passenger (traveling with a 10 yr old girl) next to me in seat 23B said the arm rest was normally for the person in the middle seat to use. My response was: "I've never heard that, I believe you're wrong." He disagreed (I don't remember his exact words at that moment) but he became more agitated. I responded saying: "I've been flying many years and am sure thats not true". About 10 seconds later, he hit me with a sharp elbow in my right arm. I asked: "what's wrong with you? That's not ok." . His angrily responded while making a fist close to my face and said: "listen, if you don't stop, I will f--king pop you in the head!" That's when it was clear he was an angry unreasonable person and I became concerned for my safety and pressed the call button to report what happened. Fortunately I thought to surreptitiously take his photograph. The flight crew got involved, talked to him and moved my seat. Once we landed I learned the man was continuing on to his hometown, Los Angeles as final destination. Details: United flight UA 705 10/8/24 read more

United Airlines - Dude threatening to hit me. - Airlines Near Me - Denver, Colorado

See all

There was an overlooked issue with the plane that they neglected until right before we took off. They stopped on the runway and had to pull off for over an hour to fix it. It then took 20 minutes to refuel. After missing our connection they let us know through an automated chat that we could get on a flight a day or two later. That was all the help they offered. Don't expect service from this airline. read more

As I have said a zillion times....you take off and land with me on board....you are aces in my book.....if not welp no more reviews. I do hate the petty nickel and diming of seating. You buy your ticket and than you have to buy upcharged seats....that is true bullshit. Crap shoot as to whether it is a new or old plane. Going was brand new coming back I thought Orville was piloting the Kittyhawk. read more

On June 21st of this year, I flew United flight UA503 from Chicago to Denver. I had a connection from Denver to Casper with a layover of 1 HR. Unfortunately the Chicago flight was over an hour late and even though I ran from gate B17 to B74, I still missed my connection to Casper. I then attempted to book another flight but was unable to connect to flights on the United app. I was tired and frustrated until I found Stephanie B. working at gate B67 sometime around 6PM. She could not have been any more kind or helpful and got me on the next flight to Casper. I was extremely grateful. Definitely an exemplary employee! read more