Stephanie H.

Really great designers at low prices. The first thing you may ask yourself upon entering is "what is this place" or "where did everything come from" Apparently, they get items in daily from designers, other stores, sample sales or who knows where else. Everything is new, and if you go through all of the racks, you are likely to find a low cost, brand new designer item that will be going home with you. I can't possibly name all the great designers I see or like there, but Tarte, Lisa Marie Fernandez, Zanella, Moussy, Sundays, Sundry, McQueen and other designer items come in and out. Shoes, jewelry, belts, dresses and bags all get stocked. UAL carries men's things as well, just less than women's. I've found awesome sweatshirts, t-shirts, blazers and shoes for men. Lots of cool street wear for both men and women. There is even a small section of home decor items toward the back. Throws, pillows, that sort of thing. If you like designer fashion, don't want to pay full price and have the time and interest to go through the racks here at UAL, it will be a worthwhile outing. My only complaint, and this keeps me from leaving a 5 star review. Is that some of the items I've purchased here have quickly fallen apart. Not many, but a few. The return policy is short, so just take special care in looking over any garment before you walk out with it.

Update: The store credited me $50 to cover the tailoring!!! Changed from 1 star to 3 stars! I used to love this store and would bring my family and friends here when they visited. The clothes are beautiful, but recently I bought 4 pieces for $380 and 3/4 have fallen apart before even wearing them. The dress tore up the seam, the pants are splitting and the pants are pilling. I returned to the store after I realized and made them aware of the issue. The manager stared at me blankly and informed me "if you ruined the clothes, there is nothing we can do." I'm not sure what type of training is conducted for employees but respect and understanding are surely not integrated. I decided visit the tailor on North Lamar (great woman) and asked her if these can be repaired and she said yes but advised me to try to get some sort of compensation first since these clothes have not been worn and the pants still have tags on them. I mustered up the confidence to go back in and I received the same treatment- blank stares. "There is nothing we can do." Embarrassingly, I broke down into tears since $380 is not a small amount of money to have thrown down the drain. It wasn't until then that they offered to take my number down on a posted note to escalate to another manager. I received a text today (attached) and am hoping they do right by me (and all future customers). I intend to remove this review and/or provide an update if this is resolved. Again, I love the store, I have so much fun shopping there and I always bring my friends here because they have great finds, but until I see a true respect for their customer base, I cannot recommend this store to anyone.

David N.

A FTR in Austin on SoCo? It's unheard of. On my latest trip I took my gf to shop and walk around in SoCo. It's fairly new to me since when I actually attended school here I never stepped foot in this area. But the last couple of times I've been back I have to stop by this area for lunch and obligatory post meal walk to digest whatever delicious food we have ingested. Now most of the shops along SoCo are a particular taste this spot is actually high end designer brands at a discounted price. Reason? They get a lot of new items from stores that they couldn't sell or is slightly damaged. It's still new with tags but not necessarily this season. What caught my gf's eye was the Jimmy Choos in the window. I just figured it was a high end thrift shop. But upon entering I was shocked that everything is new, with high discounts. They even had Channel bags on discount! Still outside of our budget but at 20-30% off it was a little bit closer to being a reality. I ended up buying a dress shirt that was almost 70% off. I'll have to check them out the next time I'm back in Austin. Apparently, they are constantly getting new items.

Deji M.

I'm wearing a shirt ($20) and a bracelet cuff ($?) from this place right now. The bracelet has a baby elephant on it with jeweled eyes and feet**. It is as amazing as it sounds, kind of like Tame Impala's Elephant, which you should listen to for the remainder of this review. This is the kind of place you do want everyone to go to (to keep them in business) but only after you've stopped in on Shipment Day. I meant to ask when that is, for the aforementioned purpose, but got distracted with a tan-gray and hot pink pair of amazing Fossil wedges ($41). Hot. Pink. Pause. ... G found a pair of bright yellow swimming trunks for $14. No one sells trunks at that price besides Walmart. We all know Walmart is the evil, and that their swimming trunks would mayhaps disintegrate in the body of water of your choice. $14 for something designer that a haughty person would say is "so last season" is so economically spot on to me. And you know what happens when it was just recently fashion week and they have extra giveaway bags for the media that they want to hand out, and they remembered me from stopping in a few days earlier so I get a coveted bag? Dolce & Gabbana sunglasses that will perish terribly in my purse and are splendiferous, plus some makeup stuff I have no idea how to use but that's ok. This is winning, kids. **I squealed when I saw it; G surreptitiously purchased and gifted it to me.

Sasha W.

I no longer have the kind of job that wearing fabulous designer clothing is appropriate (Maybe I never did! LOL), but UAL has always been a favorite. Accessories are super-cute, and totally affordable...when marked down. I saw shoes and jewelry for $25, and skinny jeans for $10. Granted, most of their stuff is 10 times that much, but deals may be found if you're patient. The staff and music were amazing! Check out their other locations in Nashville, NOLA, etc. You'll be glad you did.

Texie M.

Great place if you like to hunt for high end fashion. Proenza, Oscar, Chloe, etc. Excellent prices especially when they have a sale. I had fun looking at all the shoes, jewelry and clothes and the staff was helpful. Keep in mind they are liquidators so you must inspect each item very carefully for flaws. Their policy is store credit only, no refunds. Must exchange within 7 days. I got a pair of Alexandre Birman heels and the soles looked a tiny bit scuffed but otherwise perfect. A suede bag I liked was missing a small grommet so I passed on it. Most items say "as is," if imperfect. I got some great jewelry for a steal. The majority of items looked new and are recent season. If you love fashion you will surely find something here to spice up your closet. Definitely a great place to find a luxury treasure for an awesome price!