On a Sunday it was tough to get a fix on my windshield on who was open. Pauline responded quickly to my message for a quote and luckily had an opening the same day. Employee came out to my address and got it replaced within an hour at a reasonable price. read more

United Auto Glass - Auto Glass Services Near Me - San Jose, California

See all

Very responsive. Worked with my insurance to get a factory windshield. They replaced it within the timeframe I was told read more

United Auto Glass - Windshield - Auto Glass Services Near Me - San Jose, California

Clear, proactive and responsive communication, quality workmanship, convenient and work was done in a timely in terms of both scheduling and installation. read more

Requested a quote through Yelp and they responded within 10 minutes! The pricing was reasonable compared to all the other quotes I received and they were able to squeeze me in the next morning! Pauline was very friendly on the phone when setting up the appointment! Lam, the tech, was also very friendly and since we already vacuumed most of the glass out (it was a passenger side back window), he finished in 20 minutes! I was amazed!!! The window is as good as new!!! I would definitely recommend this place the next time a window gets broken (which is inevitable living in the Bay Area these days) read more

Great Service And the price was reasonable. I highly recommend United Auto Glass Fast and reliable service. read more

Pauline and Lam were amazing! Super kind and knowledgeable- the service was also really quick! They kept me updated throughout the entire process and helped me quite a bit dealing with my insurance. read more

Fast, accommodating, quality work. Called in to get a quote, and ended up being able to squeeze in same day. Lam stopped by to do the replacement a few hours later and finished the replacement very quickly with quality work. Thank you! read more

I requested a quote via the yelp app and they responded quickly. They gave me a quote for mobile service for my 2002 accord. It was reasonable and competitive in relation to the other quotes. The next day, Lam, the installer, came out. He was both professional and personable. He finished in a timely manner. Worth noting, he went above and beyond by fixing a piece on my window trim. I would definitely use them again! read more

Great experience with United Auto Glass. Lam called before arriving, showed up on time, and did an excellent job replacing the windshield on my 2000 Nissan Maxima. He was careful, professional, and left everything clean. Great attention to detail and quality work. Highly recommend! read more

United Auto Glass was quick, communicative, and had great work! The customer service was excellent. Pauline in the office and the tech, Lam, were both great and very professional. I would definitely go with them again in the future. I was able to go through insurance to have my windshield replaced. read more

United Auto Glass - Auto Glass Services Near Me - San Jose, California

A few weeks ago, a rock hit my windshield and cracked it. Over the past few weeks, the crack kept on getting longer and longer. Ultimately, it was covering 3/4 of my windshield and I really wanted to replace it. I started to do my research on Yelp and asked for quotes on the projects section. I got several quotes back and started to read the reviews of the different businesses. I ultimately chose United Auto Glass because of how commutative they were. I was able to get an appointment a few days ago and Lam, the technician was able to meet me in a Safeway parking lot. He told me it would take about 30 minutes to replace my windshield, so I went to walk around inside Safeway to keep cool. It was sweltering hot outside. After about 30 minutes, he called me and said it was done. I went outside and oh my gosh, the windshield looks absolutely beautiful. The windshield has a lifetime warranty which I really love and driving with the new windshield has been absolutely fantastic. Thank you to the folks at United Auto Glass especially Lam and Pauline for taking great care of me. I cannot wait to let others know about your business whenever they need a new windshield or glass replacements. read more

United Auto Glass - Auto Glass Services Near Me - San Jose, California

See all

My windshield got a massive crack from a rock on my way into work. United auto was very quick to respond. They were out at my location the next day and did a full replacement. They also worked with my insurance. Their pricing was also reasonable for the type of windshield that I needed. read more

Review for communication only no service completed. My car front windshield was vandalized over the weekend and Pauline was quick to respond on Saturday morning about their availability and what parts they have in stock. I had to go with a different vendor due to location and availability but appreciate the time! read more

They provided prompt, at-home windshield replacement with the best price. The quality of the windshield and the installation look great.

The gave me a reasonable flat fee. Came to my home, and got the job done in under an hour. The windshield is brand new! Exceptional quality at a great price. read more

Excellent service and Great quality work!!! Highly recommend United Auto Glass to anyone in need of windshield or car windows. Quick service and Excellent Customer Service. Thank you Pauline and Lam. read more

Came to my house and changed my windshield in an hour. Looks great and would use the service again. Super convenient and competitive pricing. read more

Amazing customer service. They were able to get a factory only part delivered same day and replaced my window later that day. Professional and courteous interactions, especially with Pauline. Highly recommend! read more

This is my second time using United Auto Glass for a windshield replacement, and they continue to impress. Pauline makes the scheduling process seamless with her prompt and clear communication. Lam did a fantastic job with the installation--he is professional, respectful, and very efficient. If you need high-quality auto glass work, I highly recommend this team. read more

United Auto Glass service was great, Pauline received my claim from Allstate and she was able to confirm that she received it, she also helped to check if Allstate could approve OEM glass but Allstate stated that only aftermarket since van was older. It was great that she tried to call them. So after confirming no go on OEM (one with toyota logo) she arrange for aftermarket glass (brand was Fuyao which is manufactured in the USA) that met the same specs as OEM glass. At first I arranged for it to be done on Friday but had to call back since my wife said she did not feel safe with the cracked windshield which started to spread toward the driver side. After calling Pauline back she was great at rescheduling for today Wednesday between 10-11am. This morning Lam called before 10am and said he was on his way and would arrive in about 15 to 20 minutes. He was ontime and let me watch him do his work. In less then a hour he was done removing the old windshield and installing the new one. He did a great job and made sure the area was cleaned of all the left over glass and dirt. During install he explained the process and gave good instructions for waiting to remove the tape and washing the car. Lam was very friendly and nice to talk too, he was great at his job. Whole process took less then 2 days. Many thanks to Pauline and Lam. Best, Michael read more

United Auto Glass - Lam inspecting and adjusting windshield - Auto Glass Services Near Me - San Jose, California

I called to get my car window replaced for my 2024 toyota camry hybrid. When I called, the lady on the phone was very helpful and attentive. I was fortunate enough to be able to get an appointment for the same day! Lam, the installer, came within an hour and finished within 30 minutes! Lam was very friendly and did an amazing job for an affordable price compared to other place I had called. Thank you to Lam and United Auto Glass for the quick help and affordable price! read more

This small business is incredibly responsive and has become my go to anytime a window breaks. Living in the Bay Area, car break ins feel like a sad part of life. It happens more than any of us want to admit. But under those frustrating circumstances, this place makes the situation so much easier. They pick up the phone, they communicate clearly, and they come through fast. Their work is clean and professional, pricing is fair, and you can tell they really care about helping people, not just finishing a job. Each time I have needed them, they handled everything smoothly and got my car back to normal with no hassle. Support small businesses like this. They work hard, they deliver quality, and they understand the real world stress that comes with dealing with broken windows out here. Five stars, and I will keep coming back whenever life in the Bay decides to aim at my car again. read more

Very fast. Good price. Windshield replaced at home in less than 30 minutes. Highly recommend.

Had this firm install a new windshield in my BMW today. I chose this business after receiving 4 bids --theirs was not the lowest or the highest but they took time to discuss options and they had the highest Yelp reviews Their installer, named Lam, came to my home and did a top notch job in a little over an hour. Highly recommend this business. read more

They answered my call the first time and were easy to make an appointment with. Their price was better than the one other place I called. They were on time and whole windshield replacement took about an hour. Lam, the guy who did the work, was friendly and I would use their service again if ever needed. read more

Had a great experience with this United Auto Glass after my driver-side window was smashed in an attempted burglary. From start to finish, they were professional, quick, and easy to work with. The replacement was done flawlessly and the new glass looks perfect. What really stood out was that they took the time to thoroughly clean the inside of my car afterward--getting rid of all the broken glass--which was such a nice and unexpected bonus. Little details like that make a big difference. Highly recommend them if you ever need auto glass work done. read more

It was really easy to book an appt. The receptionist/office manager Pauline was very helpful. Lam replaced my crack windshield in under an hour. He explained to me what I should do for the first couple of days with the new windshield. So far it's all be great. read more

I have a 2013 Kia Soul who's windshield got vandalized. I went through my insurance and filed a claim, but the earliest the glass company could repair it was a week. I then called United Auto Glass at 2894 Aiello Dr, Ste A, San Jose, CA 95111 and talked to a very kind lady named Paula, who told me they could replace it today. She even guided me in transferring the insurance claim to them. (Very Easy) The appointment was to be between 3 to 5 PM. At 1:15 PM I got a call from Mr. Lam who told me he could do it at 2 PM. Sure enough, he arrived on time. One hour later, the old broken windshield was removed and replaced with a brand new one. It was an excellent job and honestly, the new windshield design looked better than the old one. Mr. Lam is a highly trained and experienced technician who knows all about windshield replacement. So United Auto Glass is a small family owned business and based on the way I was treated, they are dedicated to Superior Service and really care about the customer. Since I went through insurance, I only paid my deductible. I did look into the out of pocket purchase cost (No Insurance) and found the price to be an excellent value. I now have a auto glass company to service any of my future needs and HIGHLY RECOMMEND this business! read more

Great service! Daughter broke the rear window (don't ask) on our Volvo wagon on the weekend between Xmas and New Year's. Was worried because the car is 20+ years old with a rear window wiper and the glass had an integrated defroster. Tried S---L---, and they couldn't come out until the next Friday. Fortunately, United Auto Glass was able to find an after-market window and said they could come out the next morning. Lam came on time and did a great job with the glass, sealant, defroster and wiper. He worked efficiently and neatly, so I'd guess he has a lot of experience! Window looks identical to our old one and is made by a company that is also an OEM supplier for BMW. I had also contacted a third company that came in with a lower quote but chose United because they offer a lifetime warranty and had located the compatible glass while I was on the phone. read more

I highly recommend this windshield shop. They are very professional and offer convenient mobile service. They also provide excellent after-service, when my replacement windshield had a minor noise issue, they helped me request a new OEM windshield at no extra cost. Special thanks to Lam Doan for his great work. He was professional, skilled, and provided excellent service throughout the entire replacement process. read more

They came on time and finished right on time. Great craftsmanship and professionalism. I can recommend this team to anyone

A huge thanks to the team at United Auto Glass for replacing a cracked windshield on my BMW. I messaged them on Yelp and Pauline was very quick to respond. After a few questions and pictures of the crack, they went ahead and got me started on a quote for the replacement. Since my car has a HUD and lane detection system, they also included the sensor calibration as well. The pricing was very fair and they broke it down clearly so I knew what I was paying for. I went through my insurance (AAA) and told them that I wanted to go with United Auto Glass. They sent the paperwork over to United and Pauline promptly messaged me on Yelp informing me that they received the paperwork from my insurance. I told her that I would like to get the OEM windshield and she did all the work in contacting my insurance and getting it approved. A few days later, it was approved and the OEM windshield was ordered. Once it arrived, Pauline reached out to me to schedule a date and time. They were able to get me a next day appointment and were okay with coming to my office to get it done. Lam, the serviceman, was extremely professional, courteous, and an overall pleasant person to deal with. He arrived on time, got to work right away, and listened and answered any questions I had. I had told him that I had a dashcam installed and he was able to work around it with no issues at all. It took him around 1 hour to complete the job which was phenomenal. The windshield looked as good as new, my dashcam was in the correct place and working, and the HUD and sensors were all working perfectly. He did an amazing job. I honestly couldn't tell that it was even worked on. Everything was spotless, both inside and out. Overall, I am very happy with my experience with United Auto Glass. They took care of me at every step of the process and made the entire experience pain free. If I ever have to get any glass work done in the future, I will 100% be going to United Auto Glass. Thank you! read more

Excellent work. They basically got the exact replacement windshield for my X1. Price is competitive and they are willing to work with insurance to figure things out. Awesome folks! read more

I used United Auto Glass for a windshield replacement. They were able to come the same day, arrived on time, and finished the job in 45 minutes. The technician Lam was very friendly and helpful. The price ($299) was also reasonable. I would definitely recommend United Auto Glass for a windshield replacement ! read more

United Auto Glass were very helpful and answered any questions I had! They booked my appointment the very next day. Lam did a great job and was very professional through begin to end. Would recommend United Auto Glass to anyone who needs their windshield replaced! Excellent service! read more

The windshield is repair is good. Lam did a good job to replace my windshield, he's on time and it's easy to communicate with him

Efficient, kind and thorough. Came on time. Mobile service was amazing! Took his time and did not rush.

Had my windshield replaced due to some rock damage The replacement was good. There is some minor paint damage but UAG immediately addressed and actively followed up to ensure 100% customer satisfaction. Cannot ask for better! I will give 100 stars if I can!!! read more

Cracked my windshield putting on windshield wipers (rookie mistake). I called United Auto and was able to book an appointment for next morning services. Extremely friendly and punctual female receptionist, that was a great sign to me already that I made a good decision choosing this company. Appointment was set from 10am to 12pm - Lam my technician arrived at 10:30am and finished installation 30 mins later! I really appreciate the punctual service & kindness from Lam and the woman I spoke to the previous evening. Payment was easy - Zelle or cash preferred. I will be using this company again, if I ever need to! Thanks! read more

United Auto Glass - Initial crack in windshield. - Auto Glass Services Near Me - San Jose, California

See all

Highly recommend United Auto Glass. Their service is amazing and very focused on the customer experience. Pauline is wonderful and took care of me from the moment I called. She even went so far as contacting my insurance and getting the claim processed, and setting the service appointment. Lam came to my house and was very nice, efficient and experienced. I am experiencing some errors but trust Lam will come back out to repair further, if needed. As an example of why they deserve 5 stars - I experienced some error with my Audi pre-sense while driving and when I called the next day; Pauline asked qualifying questions, didn't argue with me, and was willing to have Lam come back out to check out my car again. Great value, exceptional service and highly recommend. read more