Super responsive even on a Sunday! I literally requested an estimate that had my vehicle year, make, and model at 1:03pm. At 1:10pm, Jose responded with the cost and soonest they could service, which was the following day (Monday)! He quickly answered all my questions about what times and how long it would take. Jose provided a 2-hour window and said the tech would call or text when he was on the way - which he did. Then showed up on time and did the install at a competitive price for mobile service. J&J Auto replied in less than 10 minutes on a Sunday; had an appointment less than 24 hours of contacting them; and came to us! Only feedback I can give: (1) share available options for payment in advance of appointment - there was no tapper for a credit card, but they accepted Zelle, PayPal, Venmo, etc; and (2) be more thorough with vacuuming out the glass debris from the car. Still a 5-STAR experience though - thanks, J&J and Jose, for an easy time getting our car window replaced and back on the road so quickly! read more

They replaced my cracked front windshield. I texted and received a reply within 10mins. I gave jose all the info and he stepped thru the process with the insurance. He even texted me when his co worker was to arrive. They were on time. Both were professional and courteous. I would recommend and use them again. read more

Easy to make an appointment via text - same day service. Tech Edwin came within appointment window & repaired windshield chip in about 15 minutes. Live in South Bay Area. read more

Installer Sam was on time, efficent, and had a pleasant attitude. This is my second time lur hsign services frkm J&J Auto Glass. They offer fair prices and are highly responsive. Would definately recommend! read more

Same day service, great communication. Less expensive than safelite who no showed their appointment. Would use them again.

While on a trip to Las Vegas, a big rock was kicked up by a truck and smacked hard into the windshield on the passenger side. In addition to a pretty sizeable divot, a crack snaked its way across the glass, but fortunately the whole didn't shatter in the middle of I-15. We thought maybe we wouldn't need to replace the windshield at all, but over the following couple of months the crack slowly extended and we knew we had to do something. We contacted our insurance company and they initially put us in touch with a well-known chain with a catchy jingle. After seeing their appalling reviews on Yelp, we asked our insurance if we could find someone of our own choosing. They agreed but cautioned us that some local companies don't work directly with insurance. Fortunately for us, J&J was willing to work with our insurance. Communication with them was very easy through the Yelp portal, and they responded quickly to all my messages. They arrived precisely on time on the agreed date. Work was done quite expediently. It was very high quality work, and so far there haven't been any problems such as leakage in the car wash. All we had to pay was the deductible and everything else was settled through insurance. An ideal experience all around. read more

Quick, easy, worked with insurance + they were able to come to me. Glass is holding okay 1 year later read more

The standout for me was their amazing communication. Responses were always quick and professional and they followed through on exactly what they said. These may seem like basic things, but I've found so many business struggle with these. On top of that, the work looks great, they worked with my insurance to help get approval for OEM glass, and calibrated all the assist systems on my EV. I will be confidently recommending J&J to my friends and family! read more

Everting as expected. No issues. Delivered as promised. Was able to fit it a tight appointment on site. Would use again.

After seeing the highly rated reviews, I decided to switch to J & J Glass, and I'm so glad I did. They came directly to my location and fixed my windshield very efficiently--everything was done in less than an hour. The service was excellent and well worth the price. I would definitely recommend J & J Glass. read more

Great customer service. Appreciated the communication and professionalism. Quality work for good price.

Services : quick response and excellent customer services My services was a windshield replacement but it wasn't necessary cause the filter water was from a dirty filter tubes from the sunroof that was causing the leaking , so they just cleaned, vacuum and unclog. Value Ohoh I was ready to pay :( but surprisingly they said " don't worry we didn't did much " read more

Needed a window replaced and J&J went above and beyond to making that a successful. The value was much better than safelite, the communication was very good with fast replies and scheduling. They were on time and I could tell the job was done with a lot of care and precision. Highly recommend. read more

J & J Auto Glass - Auto Glass Services Near Me

Had a great experience with J&J for windshield replacement due to vandalism. Promptly answer all my questions. Is a preferred vendor for AAA insurance. Their process does require you first contact Safeflite, but after that you can request the job be assigned to J&J. Was on-time for appointment, clearly described what would happen, how long it would take, and what I needed to do after the replacement was done. Highly recommend them! read more

Quick and smooth process. I needed my windshield replaced and I reached out to J&J Auto Glass and they were able to procure a replacement windshield and come out to install it by the next day. They were very thorough and patient with responding to all my questions and the onsite installation was done very quickly. The price was also very reasonable. I hope to not have to replace my windshield again any time soon but if I do this will be the first place I reach out to. read more

Excellent job by Jose! Quality work performed to replace my windshield and set calibration. Excellent customer services! Highly recommend! read more

After my car was broken into yesterday, I called several shops this morning. J&J offered the most competitive rates. Their team arrived within a couple of hours and finished the replacement and cleanup in just 40 minutes. I highly recommend them for their speed, fair pricing, and excellent service. read more

I had my auto glass replaced on my civic. The tech arrived within the window he stated and completed the job in 45 minutes. He was professional and friendly. Lastly, the quote for the job was inline with the other companies. I would definitely use them again. read more

I just realized I didn't post my review for J&J Auto Glass for the windshield replacement work on my Outback back in 2023. Sorry I forgot the name of the gentleman who did the work, but he was fantastic (this part I remember)! I asked if he could come at a vacant parking lot close to my office. I also asked for OEM windshield instead of aftermarket. He arrived on time, and got things rolling right away. Since my office is near I actually checked on the progress from time to time. I could see first hand the attention to details the gentleman had. And the EyeSight tuning after the replacement windshield is installed. I am very happy. He even gave me a free pen! I hope you don't actually need to call him (no cracked/damaged windshields), but if you do, reach out you won't be disappointed! (Not sure if he still gives out the pen though) read more

I had a window replaced today by J & J Autoglass, they came recommended by Deinlein Automotive. I had asked James for a recommendation because I'm really not fond of having any vehicle work done by a company I know nothing about, especially being a woman & one who moved from out of state and not knowing much about the businesses around the area. I can say I am very happy with the work they did! The window was replaced in a short amount of time. I was expecting it to be rather expensive since I have an older vehicle & the windows for it are scarce. I was very pleased with price I was charged. They are very nice at this place and I believe they truly care about their client. I highly recommend them. Thanks for a job well done guys! read more

Jose did an excellent job replacing my windshield. I reached out to a couple companies to get an estimate - he responded the fastest and worked with my insurance, making it a very seamless process. He even helped with getting OEM glass for my Mazda which was important to me. He came onsite and did the repair within 2 hrs, including the recalibration. Overall, amazing experience with J & J Auto Glass! Highly recommended. read more

J & J Auto Glass - Before - long crack that was spreading quickly - Auto Glass Services Near Me

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Pros: + Quick response and easy scheduling. + Technician arrived on time and was polite. Cons: - Asked me to park under a shed for shade- which I was happy to do - but when I suggested keeping the car level, he said "level doesn't matter". - Arrived without a vacuum to clean the pinch-weld or roof liner. I had to prep the frame myself using cleaner and compressed air. - Refused my offer of a towel to protect the dashboard from debris. - Did not use a proper wiper arm removal tool, increasing risk of damage. - Ignored the OEM alignment spacers I supplied ("not needed") and used no measuring/alignment tools to center the glass. Claimed none were necessary. - Windshield ended up ~2-3 mm off-center--tight on one side, wide gap on the other. - Urethane bead was uneven. - Interior plastic and roof-liner gaps now misaligned, causing noise. Follow-up: Owner came as agreed, but insisted spacers and windshield centering "aren't required" and offered no fix. Refunded the cost of my OEM moldings and spacers, and offered a full refund if he could take his glass back. Bottom line: Friendly scheduling. But I'll now have to redo the installation. read more

My Lexus moonroof was making a noise when you drive on a bumpy/ uneven road. There was no noise on a nice road. moonroof had no leak of any kind. Lexus Dealership told me to replace the seal and retorque it with a price tag of over $1800. Jose from J&J Auto Glass, who I had reached out to for help, came to see the problem. Spent 5-minutes to adjust the side seal, and the noise was gone. Jose did not even charge for his visit. Jose was not only able to diagnose the problem, he went out of his way to not charge for the small fix. We need experts like him who can diagnose the problem and be thoughtful! read more

Great service and very fair prices. We had the option of replacing my Jeep windshield with the factory glass with badging or after market. Jeeps are known for getting cracks in the windshields due to the angle, so over about 10 years I've used their service 3 times between my two wranglers. They came to my work and replaced the windshield in the parking lot. Talk about convenient and $100's cheaper than safelight quoted me. Dealt with Jose each time and he made the process very easy and pleasant for me. Great guy and great business. Recommend 100%. read more

J&J still doing awesome work! They just did my 2022 VW GLI front windshield after getting a crack in the windshield that just kept growing due to all the storms happening recently. Helped me with my insurance process and awesome service as usual. Great communication and work. Thanks again read more

I hate leaving poor reviews, esp when I have no idea on the actual quality of their work, but I sent a request for a bid on 6/2 and received no response. Whatever people get busy, things fall through the cracks...I've done it myself. So, I sent another message letting them know I was still waiting for a response on 6/6 and it's now 6/10 and still no response. I was excited to find a place with so many good reviews but I'm left thinking maybe they are BS. read more

Needed a windshield repair stat! While returning from having the most lovely day on the coast, we decided to head to the Ritz Half Moon Bay to watch the sunset with a glass of sparkling. Our plans were foiled, when our windshield was suddenly shattered by a seagull who made a low dive out of nowhere. Shocked and saddened, we headed home; with several feathers stuck to our cracked display. RIP to the seagull. After receiving quotes, I booked an appointment with J&J. Jose by far was the most was helpful and knowledgeable. You can't get better than on location service, responsive, and reasonable. Sold. Would definitely recommend, and use J&J! read more

Thief cracked both passenger front and rear windows. Glass was everywhere. Did research and found J & J Auto Glass who gave an amazing price to repair my windows with OEM glass. Jose comes to you and in about an hour, the windows have been installed and it's as if nothing ever happened. Strongly recommend. read more

Exceptional service and quality of work. Easy to schedule appointment and technician came to our location. Replaced rear wind glass with OEM for half the price as dealership. read more

It was really easy to make an appointment. They were very responsive and helpful to answer any questions I had regarding the service. Dealing with insurance wasn't a hassle at all! The overall replacement of my windshield took about an hour and they came to my house, which made it super easy for me to do chores during the service. Friendly and helpful, the windshield itself looks so clean and nice in comparison to my old cracked one. Really great value and would definitely recommend them to anyone who needs their windshield replaced :) read more

Fast service and friendly price! They provide price immediately and schedule the replacement for the next morning. Highly recommended! read more

I used J&J auto glass for a recent windshield replacement. I searched for shops in my area and even though they are across the bay from me, they continued to pop up as a highly rated and recommended option. I decided to go with them and they did not disappoint! Since my car was newer, they made sure to get a GM factory replacement, not an off brand. Quick response time, easy to communicate with their staff, and they came out to change my windshield. Quick, efficient work. Great company, highly recommended! read more

Mine will be the 482nd of 490 (currently) ***** reviews. I needed to replace a cracked windshield, so of course I checked the various vendors on Yelp. I asked several for quotes; they all responded. Even though J&J was not the cheapest, I was impressed by the percentage of good reviews. And I got instant response to emails. I started yesterday afternoon. It took a couple of email exchanges to determine the proper part, after which they said they would send Sam this morning at 11:00, and that he would text/call when he was on his way. He called about 20 minutes out, arrived and swapped out the windshield in about an hour. Very friendly guy. I hope to not need a similar service, but if I do, these guys get the business! read more

Second time using J & J.... Can't get any more convenient than this!! Reasonable competitive pricing

I messaged several auto glass replacement groups through the Yelp system. José was extremely responsive and thorough in his communication. He even helped me understand how to initiate the claim through my insurance and request his auto glass replacement service as my preferred vendor instead of the default group. Jose let me know that my Audi brand windshield was covered equally as the offbrand, so naturally I selected the Audi glass. I appreciated Jose prompt and thorough communication and always addressing my questions patiently and clearly explained. Jose came on site to replace my windshield and was done within 45 minutes. I had to make a separate appointment to bring my car in to re-calibrate the windshield sensors. I prefer this option so that I didn't have to leave my car at an auto shop and wait around for four hours. The second step of sensor calibration took about one hour at the San José location. I would definitely use Jose's service again. read more

I've gotten my car broken into in Hayes Valley in SF on Monday (MLK) day. Honestly, I never thought I would have an issue with that since it's a nicer neighborhood (I use to park in The Mission and nothing happened). By the way, the jerk stole a set of my tweezers, and Tupperware. I am literally whispering "What In the actual F!" As I am writing the last sentence. So my insurance only works with Safelite Autoglass, and I got a quote of $378. Unfortunately, I don't have that kind of spare change laying around. My Insurance agent had suggested I call local small shops to see if they can do it for less. I found 2 places that quoted me almost half the price. The first place seemed a little too pushy, and it made me a little nervous. I decided to J&J, because what was appealing is they come to you. So when I called the owner Jose, he returned my call ASAP. We talked for a few mins off the phone, and I could of sworn he quoted me $215. But I ended paying $260, which was a little surprising (I will circle back to this later). I couldn't get it done till today, because it was payday. It was nice that they could do it at 8:30am. I told them I needed to be out by 9:45am. Sam was my technician, and I was told he will arrive at 8:30, but he showed up 10 mins early. I was still in my Mickey Mouse PJ's when he showed up, and definitely appreciated that he didn't judge me. I thought it was awesome that he took 45mins to do the work, and got me out before 9:45am. Sam also vacuumed the broken glass from my back seats, and also the the ones that got stuck on the nooks. I made Sam a cup of Peach Tea. It was cold this morning, and it was either that or instant coffees. Now I was a little surprised about the price, however, I thought about it, and maybe it's possible my window was tinted??? I will have to ask them to be clearer with the quote over via text next time. However, I'm super happy with the work, and definitely will refer them to other people. Sam and Jose are also very professional. They accept the following payments: 1. Venmo 2. Cash 3. Check All in all I'm happy wiith their work, but hopefully I won't have to replace my windows again. Really love them! read more

Great experience. Called in and the guy was able to replace the windshield the next day. Polite and professional. read more

Jose reached out right after getting the work order from my insurance company and didn't waste any time - he ordered the OEM glass right away from mini cooper and was onsite the very next day to get the job done within 2hrs. He was incredibly responsive and professional from start to finish, and I really appreciated how quickly he took care of everything. Highly recommend! read more

Window got bipt so I gave them a call in the morning. By midday they send out an tech and had it fixed by 1pm. Excellent work, super clean, matched my tint, and everything is working smoothly. Won't say I hope to work with them again but if I have the need, I'll call them. Thanks J&J read more

J & J Auto Glass - Auto Glass Services Near Me

Got my front window replaced after a rock left a big crack. Jose worked directly with my insurance and kept me updated until the necessary parts arrived. Went in and from start to finish took about 4-5 hours, Jose would even send me update pics during the process thank you! read more

J & J Auto Glass - Auto Glass Services Near Me

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