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    United Dermatology Associates

    2.4 (16 reviews)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    5 years ago

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    3 years ago

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    5 years ago

    Facilities great. Doctors awesome. Front desk and billing act like they are doing you a favor to speak to them. Allen Location.

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    7 years ago

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    Star Dermatology

    Star Dermatology

    3.7(3 reviews)
    5.9 mi

    After approximately one year as a patient at this facility, I am deeply disappointed by the level…read moreof care and professionalism I have experienced. My concerns began during my very first visit, when I was incorrectly charged $85 despite having already met my deductible. Resolving this billing error took months of follow-up on my part before a refund was issued. I extended grace and continued returning as a patient. Most recently, I came in for a routine refill for a chronic skin condition with only $10 remaining on my deductible. I was not informed upfront that I would be charged $95 for what amounted to a visit lasting under 10 minutes with two questions asked. When I expressed at the front desk that I was unable to pay the full amount at that time, I was told my prescription would be withheld -- despite the fact that the practice would still be billing and receiving payment from my insurance. What troubled me most was not the financial issue itself, but the manner in which it was handled. The staff member, Stephany, was dismissive and condescending, both in person and during a follow-up call I made the same day. There was no attempt to offer a solution or treat me with the courtesy I had consistently extended to this office. I understand that healthcare is a business, but patient care and basic professional courtesy should not be sacrificed for it. I will not be returning and would caution others to carefully review billing practices before establishing care here.

    Dr. Okolocha is knowledgeable. I've been to over 5 dermatologists for the past 13 years that had…read moreassigned general medication without identifying the root cause of my outbreaks. Dr. Okolocha listened, asked questions, and was able to solve my problems within two weeks. Deserves recognition. Hazel in the front office is extremely kind and always a pleasure as well.

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    United Dermatology Associates - dermatology - Updated May 2026

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