I just sold my car to CarMax and they made it such an easy process. I was there for an hour and a…read morehalf and it really did not feel like time dragged at all while I waited. The customer service was superb. Unfortunately I don't remember the name of the man who helped me but he was very approachable and very nice and he was helping me and another customer simultaneously (the other customer was helped first) but he tried to expedite everything for me. I will always recommend this location to people.

This business will knowingly wipe problem codes off the obd and make temporary fixes to hide the…read morefact that they're selling you a lemon. They they will inflate the price a LOT. My car has had a transmission overhaul, shifter fixed, lights replaced and the engine seals now need to be replaced because they're failing. I've spent thousands on repairs and more still on the way on a loan that is now underwater. Do NOT buy from these guys! *update* looks like the previous owner sold the car back to carmax after only a few months. I now have to pay $5800 to get a new engine. It's not the seals. The engine is broken and the warranty won't cover it because it's not broken enough Do NOT buy an extended warranty with these guys. You'll get screwed and not in a nice way. I'm having a lawyer investigate this. What carmax did is pretty shady so I might be able to get them reported to the bbb and fined.

I worked with Trever, Scott, and Guy, and they truly bent over backwards to make sure I was taken…read morecare of. Right after purchasing my vehicle, I ran into an unforeseen issue with the coolant shutoff valve--a common quirk with this model--and the team at D&C Motors did everything in their power to resolve it, ultimately covering the cost of the repair. It is so refreshing to know that there are still honest, high-integrity dealerships out there. I can't express how grateful I am for their support. I'll definitely be spreading the word and hope to return in the future for my next car!

If you're looking for a reliable service, look no further than D & C! I had an amazing experience…read morewith them, and I am completely satisfied with the results. Their team was professional, attentive, and went above and beyond to ensure everything was perfect. The quality of their cars, delivered as promised, speaks for itself, and I couldn't be happier with the outcome. I highly recommend D & C to anyone in need of their services. You won't be disappointed!

I called Jim and left him a message and he got right back to me within a few minutes. He was very…read morehelpful and honest with me. He answered all of my questions with good detail. I would recommend using him to help you get the car you want. After dealing with several dealerships it was so refreshing to talk to someone that was honest, helpful, and wants to help the customer get a great deal on a vehicle.

Had a great conversation with Jim although didn't hire him at the end. Highly recommend himread more

Cannot recommend Mariner higher! They really came through when no one else would. My credit is not…read moregreat but I've been in a rebuilding phase these last few years. Many lenders see that and immediately disqualify me, this experience was so different - if there was something on my credit report that wasn't ideal, they asked for more information and gave context to the underwriting team so they could make an educated determination instead of just disqualifying me. But I'm not just writing a great review because I was approved. Ellie and her team were so super helpful and on top of everything. A+ communication, customer service and it never felt sales-y. There were certainly offers of add-on's or insurance (like with most loans) but when I said "no thanks," my answer was accepted and they didn't pressure me to get it and I really appreciated that. Again, I am in the homestretch of paying down debt and needed a loan like this to really help consolidate things and didn't think anyone would accept me. I cannot put into words how helpful this was and how great my experience was here.

If you have shopped for a used vehicle with a limited budget you know how rough some of the cars…read moreare. While shopping for a safe and reliable used car for a granddaughter we became disillusioned with the process, including how we were treated at dealerships. UNTIL we found Buick GMC of Beaverton. They had a 2015 Honda Accord advertised that seemed like a decent car. Given our experience we almost didn't look at it as we were exhausted. Partnering with Buick GMC of Beaverton for a car purchase was like a burst of sunshine after a storm. Ryan and Alex in sales both openly communicated about the car and the dealership practices. Just facts without the sales spiel. They made the process easy and comfortable and gave us confidence in making a good decision. I highly recommend Buick GMC of Beaverton for a dealership and Ryan and Alex for your sales representatives. In my 55+ years of owning cars this was by far the best dealership experience.

DO NOT HAVE YOUR CAR SERVICED HERE!! You will get it back with more issues than what you came in…read morewith. It's obvious from the reviews and my own personal experience that they do not care about you and they certainly do not care about good customer service. Here is most of my complaint to the service manager Kenny Bowers: "On July 27th, my 2011 GMC Acadia Denali was brought in for what I believed to be was an issue with the starter. In addition to a host of other repairs that were found needing to be made, the length of time it was taking to address my inquiries (with the only communication via text) was over three days. I finally just asked for the starter to be replaced and an oil change. This amount came to $1419.43. When I picked up the car July 30th, I immediately noticed that the HVAC unit had been compromised. This unit was in perfect working condition in all modes previously. The fan was set on high and the A/C was on (I did not leave it in this mode). I spent several minutes analyzing different modes and vent options only to find the unit kept producing very high heat when the temperature was set to the lowest degree. The A/C did not work at all. I immediately notified Bill and Josiah. I was told that "sometimes these things happen with these old Acadias" and it was nothing they did on the service end. It was also insinuated that I could be lying, how did they know if it was working or not when I brought it in? After a week of trying to talk to the manager about this issue, Josiah finally reached out (again, via text) and said they would look at the car again and see if anything might have been done during the service. I was eventually able to get my car back in for service August 5th. The conclusion was the same and the subsequent repairs came to $1049.36. Mind you, I had just been told the week before that I had $4648 worth of repairs in addition to the starter! I will not elaborate on the way that Josiah dealt with the handling of this issue except to say that he told me, "Look at the condition your car was in when you gave it to us MELISSA." He basically said, "I told you so" about the diagnosis." Kenny denied my request saying what they serviced had nothing to do with the new problem and they will not be performing any service for free. I will never go back to this dealership, and you shouldn't either. Youve been forewarned.

Krista Hanson, at Dick's Auto Loans was AMAZING! We are currently going through a bankruptcy and…read morecredit issues (trying to improve our credit); and needed a new(er) vehicle for my commute to and from work. With our issues though no one would finance a vehicle for us and we didn't have the cash to purchase a reliable newer vehicle on hand. We tried to work with a number of finance deptartments that claimed they could get us into a vehicle or specialized in "bad credit/bankruptcy financing" and none of them ever came through or it was nothing but a headache to try and work with them (having to chase them, calling them and not receiving calls back, etc...). I spoke to Krista on a Wednesday morning, by Wednesday afternoon she had called us back and texted the link to three different vehicles that would fit our budget and criteria. Thursday we went up to Hillsboro to meet with her, it took about 4 hours (shortest car buying experience ever!) from looking at and test driving a number of cars (more than 3) to driving home in our new-to-us 2012 Toyota Camry. We would completely recommend anyone having credit issues to contact Krista Hanson in the special finance dept at Dick's Auto Loans. She was a dream to work with. No pressure, very friendly, and honest. We were tempted by a different vehicle but knowing how many miles would be put on the vehicle we purchased she honestly pointed out that the Camry was bigger, less $$, and would hold it's value much better than our other (newer) choice. She has won our business from now on! On another note, Dick's Hyundai has amazing service! All the sales people and employees were so friendly and helpful. Always asking if we needed anything and checking on us. Made the already good experience just that much better!

This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

he tells me that he can sell me a car, then goes and says that none of the loans fit him so he is…read moregoing to continue trying to find better options for him, not me, when asked what he is doing he talks in circles, told me that I couldn't test drive cause he had no insurance, when I said I would walk he said fine only a small one, highly recommend not going through him as he won't tell the truth and only what he needs to get your money,

We drove by and were completely in awe of a vehicle we'd been wanting. We stopped by to look at the…read moreprice was great and the car in great shape. We stopped by Dave's the next day and were sold. The staff are super nice and we very helpful. They had the car fax ready and all the details. The made arrangements to fix a few things we wanted done and no problems at all. We are very happy with our new to us used car. Thanks Dave's Auto!

I came here to purchase a car and put the entire amount on my credit card. They said they'd need to…read morerun my credit in order to do that transaction. I declined because I didn't want a hard pull on my credit history, so I asked if I could just get a cashier's check. They said they'd need to do a hard credit pull for that too--which seemed ridiculous and suspicious. I left with a bad taste in my mouth, and then bought a car with a cashier's check from a different dealership the next day without having to do a hard credit pull.

Thank you to Shawn, Becki, and Joe. They were all very helpful and patient with me. Definitely…read morerecommend!