I've been to this location many times but only the ATM outside. Today I went inside. Such a nice…read morelook and the Christmas Tree all decorated was awesome. I had a problem with a new card. Password not sent. So, I had to actually come inside the bank. Like, park my vehicle and walk in. lol. The bank being open Christmas Eve was great for me but they close early. Luckily as busy as they were, the lines were fast. The nice young lady from Hawaii helped me out and fixed an error on my account. Aloha.

We have been with this institution since they opened this branch in Gresham . This last year we…read morehave had nothing but problems and mainly online and phone service. The most recent issue was today. We found a bill pay account I recently set up went to the wrong payer. OnPoint is saying I have to recover my money! They sent money to someone I did not authorize and it's my problem? ‍ maybe OnPoint is now to"big" for this customer.... Update- I have tried for a week to work with OnPoint which was a waste of time . People beware of their bill pay , there are glitches and OnPoint will not take responsibility for those glitches . We now will have change direct deposits and a whole slew of financial information to switch banks

Very disappointed in the way things were handled when I tried to open an account. People didn't…read morelisten and didn't care about the situation I was in and needed a new bank. Just turned me away. Ridiculous

I was a Safeway CU member, great service. They became Rivermark CU good service until they merged…read morewith Advantis. Today, you call the credit union and are placed on hold for up to an hour. When You are connected you are greeted by a non-credit union employee who knows nothing about banking. They tell you someone will call you back in 24 hours. Then I file a complaint against a company who is scamming folks. I request instructions from that company for a refund, no answer. But Rivermark Visa said that company followed procedure, ignoring the fact that company did not following their return policy. So, the credit union took the money back from my account. What more could an 83-year-old credit union member ask for. I am presently looking into other credit unions to give my business to.

We went to the other branch north of this one near harbor freight and got horrible service and I…read moresaid to myself no... Chase is better than this... Let's try another branch, we drove to this one and the people were just all so happy and bright and helpful. Way busier, way more efficient, much better customer service... Rose was funny and knew her job like the back of her hand. Had us in and out in 15 minutes, would have been 10 or less if I wasn't asking so many questions, faith restored in Chase due to this branch. Someone from this branch needs to go clean up that shady litter box near harbor freight and show them how it's done. That other branch had me pretty angry. If it wasn't for the excellent service at this branch... One of two things was gonna happen, I was gonna get done what I needed to get done or I was gonna close my half dozen chase accounts and credit cards and start banking somewhere else. You guys are heros and made that other branch look like chumps. I will drive the extra 5 minutes to this branch every single time.

Rose Clark was exceptional- knowledgeable, helpful, concerned. She is a treasure. I'd go to the…read moreGresham Burnside branch just for her!

Unitus is fantastic, and this was my first visit to this branch. Service is prompt and friendly…read more The only reason for this location only receiving a four-star review and not five is that the building itself is not as nice as the other locations, and it has a bit of a crowded and cramped entryway / vestibule. Parking is also a bit less convenient here in that there are only a few parking spaces that don't require customers to walk across the car traffic entryway to enter.

I've been a member for over 40 years. I've financed houses, auto's, boats, you name it. Have…read moreseveral various accounts and utilize there financial services. They have done a great job over the years.

This is a very small bank. Not a big bank. There is usually 1 to 2 tellers and they are behind…read morea glass. There maybe one more person in the office desk area too. The staff here is very unpersonable. They don't seem to care if you have an account with them. I just find it very intimidating coming in here.

I love the people over there. Running a small business is tough and sometimes the bills beat the…read moredeposits, but Robyne is always there to give me a call if this happens and save me big on fees! Most banks seem to be waiting to charge me extra but they really do care about me at Columbia. Client for life!!

I like US Bank. I have been wish them since 1987. I have no issues with them. They consistently…read moreranks as one of the most ethical companies. This branch doesn't disappoint either. There are plenty of tellers, and they are friendly. Sometime the line moves slowly. The partying lot is also huge, so your don't have to worry about door dings...

its bad enough we are relegated to only two branches in the whole area now but having to wait in…read moreline for 45 minutes is unacceptable , esp since the drive up window is now closed on Saturdays . 3 tellers for what appears to be half of the city in the bank with the line squeezing together so others can be inside . Some one needs to look at staffing shortages ,open the drive up window again for use...You will lose customers to the competition if this keeps up,including myself .

Thinking of going to Wells Fargo ... think again. This…read morespecific location management totally screwed up ... and will not take responsibility. We opened a secondary Checking/Debit/ATM account for specific travel through Mexico and Guatemala as we did not want to travel with our main account cards. The reason for the new account was very very specific. Then while on our trip ... the card was flagged as possible fraud use ... and shut down because the card was being used in Mexico! What a surprise ... Stranded in Mexico with no other means of money access. The card said to call the Collect number on the back from international locations. The collect phone charges were not honored by Wells Fargo ... we had to pay the Hotel the $85.00 for the phone calls (they kept hanging up on us). Upon return home ... we talked to the Banker at this location ... they said we had to contact the number on the Card ... we called the number on the card ... they said whe had to contact the Banker. Typical run-around. Finally talking to the Bank Manager she flatly refused to do anything about it. "Charges to a third party (hotel) are not something that they will refund". This Bank's mistake ... the card should never have been flagged as possible fraud as we made those arangements up front before leaving. This Bank's mistake costs me the $85.00. This Bank Manager Michelle's attitude is that we can close our account and go to another bank. Nothing they can do. This is all you can expect after belonging to this bank for over 12 years, having 3 mortgages with them, and several banking accounts. My other card I have with CHASE that I use for business travel ... always takes care of me. Really well. We are going to go to Chase from now on. How can we get our mortgages transferred to CHASE?

Worst Wells Fargo Bank ever. Rude customer service. Need to undergo customer service training. Is…read morethis how all Wells Fargo Banks treat their customer. I think I will change banks after 10 years.

The only branch that answered the phone a few minutes before closing on a Saturday morning (today)…read more I had a simple question to ask relating to some business on Monday. Thank you to the nice young lady that helped me out.

Here we go again. Bank fees, bank fees, bank fees! If I could change my review --- AGAIN --- it…read morewould be -100 stars!!!! You've canceled my debit card to my main account, too. Still waiting for a new card. I need this new debit card by 3/31/22, which is TODAY! I DON'T THINK THAT'S GOING TO HAPPEN EITHER. You keep taking fees from both accounts, again!! If this doesn't get straightened out, I will be done with Wells Fargo. Period.

Countless issues over a 6 month span. removing money randomly from my account. and randomly not…read morebeing able to use debit cards. Employees are not helpful.

Worst bank ever. My purse was STOLEN out of my locked vehicle and they refused to reimburse my…read moresmall business account because they said it was my fault my wallet got stolen. DO NOT BANK WITH CLACKAMAS COUNTY BANK.