Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

I just found my go-to HVAC crew, AND I wasn't even calling about an HVAC system…read more Late on a Friday I discovered THE FIXER-upper I moved into has window units were basically welded into place. After striking out with other companies, I phoned Veteran Air. Lisa answered, listened, and looped in her service manager right away. Minutes later she called back: they could help, and we booked for Monday. Matthew, from Veteran Air, showed up this morning and was a total pro. He greeted my dogs like old friends, then tackled the monster unit without scratching the window frame or siding. Watching him wrestle that sealed-in relic out of the wall convinced me I never could've done it alone. The unbelievable thing? The bill was tiny. Way less than I expected for the time, tools, and muscle it took and such a good value. When I'm ready to add central AC, Veteran Air will be my first call. If they put this much care into a one-off rescue job, I can't wait to see how they handle a full install. Five stars, no hesitation.

Hill Country, Texas home. Built recently with some challenges for AC. Rooms vary in ceiling…read moreheight and one wall of house faces due west and has lots of windows, to take advantage of views of hills and sunsets. Shortly after move-in, I noticed the humidity was running a bit high. Not awful, but more than I was accustomed to, with other systems. Original AC installer was out numerous times and made things better, but not ideal. I wanted ideal: reasonable electric bills, quiet AC operation, humidity 50% or less, as per CDC and EPA guidelines. Never quite got there. Called K&R and DID get there. K&R's office staff, Naomi, Mary, and Elizabeth were very prompt to get service to me, ASAP. Company owner Regan, technician Greg, and technician Ben came out and, to cut to the second act, found the following: * Air intake valve had a loose wire and was probably bringing in maximum fresh/wet air from the outside, with no monitoring. * One main duct line should have been screwed in to the adjoining structure, but was only taped. The tape had failed, and the air handler was conditioning the attic space. The attic is a spray foam attic, so the air handler is supposed to only partially condition that space--as I understand it--to act as a thermal "blanket" to insulate the living space below. * Original company had placed the air handler speed on the highest setting. The air stream was never staying in contact with the coils long enough to condense and evacuate moisture, unless I was keeping the set point at a chilly 70 degrees. Well, thanks to Regan, Greg, Ben and their work ethic, all of this was resolved. Today and for several days, the indoor humidity has been between 43% and 50%, only climbing a point or two above that, when we have a swampy 85% humidity outside, and then the dehumidifier kicks in to keep things dry and healthy. I am exceeding glad I contacted K&R Heating & Cooling.

They saved me from the Texas heat! In spite of a very busy…read moretime of year for them, I was able to get an immediate appointment. The technician arrived promptly and diagnosed the issue professionally and fixed the problem swiftly. And without up charges! I would highly recommend using this company.

Called Mr Martinez on a Friday, his tech came out that afternoon , analyzed the problem…read more(inoperative central A/C, 100 degree heat that day) and ordered a new motor. Motor arrived late Tuesday, tech Jesse arrived from Kerrville here to Junction before 8AM Wednesday. Completed job in two hours, noted old motor still under warranty. 100% professional work in every way, administrative and mechanical. Thanks, John

This is the most reliable A/C and Heating company I've ever dealt with. No matter what short…read morenotice I have given Mr. Martinez, his company always makes a 100% effort to get to me ASAP, which he does for everyone. I use Air by Martinez for my business and home. Short story...I had a 14 year old English Bulldog, who was very ill, and my A/C went out on a hot summer night which bulldogs don't do heat at all! Mr. Martinez came and temporarily fixed it at 10:00 at night. THAT'S SERVICE! Thank you Air by John Martinez

Josh responded to my Yelp inquiry within minutes. He happily took a phone call to discuss the job…read morein detail and showed up within half an hour. He was professional, clean, friendly, and most importantly- prepared. He had all the required tools and parts on hand. He wasted no time, worked continuously while he was here, and fixed the problem quickly. He did not try to upsell me but did inform me of other things that will likely be a problem in the future. He charges a fair price that was the best I was quoted. I can't recommend him enough - honest, skilled, and friendly.

From the owner: At Blacker Heating And Air conditioning, we are dedicated to keeping your comfort levels at there…read moreabsolute best, and we take pride in being the go to hvac service in Brady, Rochelle, and even San Angelo, Texas. With years of experience under our belt, we’ve built a reputation for excellence that you can trust. Our commitment to quality , efficiency, and top notch customer service that sets us apart from the rest.

Outstanding communication! Although we chose a different business, we have no doubt Above All Air…read morewould provide great support and service.

An amazing family owned business! Highly recommend giving Above All Air a call the next time you…read moreneed AC service. Mission driven. Isaiah 6 8.

A technician came out last year to inspect my AC and add Freon, and at that time the service was…read morevery responsive and professional. During the visit, I was told that my coil would need to be replaced and that I would receive a quote. Unfortunately, I never heard back and had to follow up myself after a week. This year, I reached out again--my first message to Tony was completely ignored. I followed up a second time and eventually got a response asking for my availability. After I provided my schedule, I didn't hear back again. In hindsight, I'm glad I moved on--I ended up using another company that replaced the coil for about half the price.

Finally an honest AC company. They came and fixed the problem unlike another company that wanted me…read moreto change my pressure switch for $450 after proving it wasn't the problem. It wasn't it problem it was debris in my line. Will be using them from now on!!

The owner and his son were absolutely great. They took their time, explained everything to us, and…read moregot out heater back up and running same day. Absolutely the best company I've dealt with in 20 years of owning and repairing multiple homes AC/heating units.

I am the owner of a 34 unit apartment building in San Angelo (New Bella Apartments). During the…read morepast 7 years I have owned the building, the Property Managers have used several different HVAC providers to repair our older HVAC units. Pat Neves, proprietor of 1st Choice Comfort Solutions, has been the only HVAC vendor "worth his salt" in both being able to understand the technology of the old HVAC units but also keep them running and making the necessary repairs. It has been my experience that other HVAC vendors would apply "band-aid approaches", probably because they did not have the expert technical knowledge that Pat Neves has. I can unequivocally state that Pat Neves/1st Choice Comfort Solutions has been a "life saver" here at New Bella Apartments at being able to maintain and repair our HVAC units and avoid our having to expend thousands of dollars on installing new systems. Aside from Pat Neves' technical knowledge, he is extremely reliable, appears when he says he is going to, and probably "under-charges" for his services. He is an "old fashioned", hard-working, congenial, true gentlemen, in addition to being an expert technician. I feel truly fortunate to have Pat Neves/1st Choice Comfort Solutions on the New Bella Apartments team of service vendors. Any recommendation I give 1st Choice Comfort Solutions would truly be an understatement of Pat Neves' expertise and willingness to put forth a bona fide effort to find the solution to any problem that he confronts.

Great company for HVAC. They are friendly, quick, and affordable…read more I would recommend this team for anyone needing this type of service. One of the jobs was inspecting units before using heat this winter and the other job was fixing ac. Team knew what to do and got the job done quickly!

Our AC went out, and it was around late afternoon on a 110 degree day. Juan was at our house in…read morefifteen minutes (wow) and knew right away what the issue was. He fixed it within a half hour, and we had AC again. Thank you so much. We highly recommend him. He knows what he's doing, and his price was very reasonable.

I recently had AC maintenance done by Greg's Heating and Air, and I liked their scheduling tool. I…read morecan easily pick a time slot and check details like the technician's name and arrival time in the customer portal. Plus, their prices are great, and their customer service is super helpful. The technician, Zachary, was fantastic! He cleaned my AC unit outside and replaced the parts that were about to fail. Now, our AC runs much better--the air is cooler, and it takes less time to cool our bedroom. I'm definitely going to sign up for the annual plan to keep both the heating and cooling systems in top shape.

The tech was polite, on time and very thorough. I would recommend for sure…read more I will likely hire them for a new system install.