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    United Home Experts

    3.4 (59 reviews)
    Closed 9:00 am - 5:00 pm

    Services - United Home Experts

    Window installation

    Window replacement

    Roof inspection

    4 More Services

    New roof installation

    Roof repair

    Roof replacement

    Skylight installation

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    Recommended Reviews - United Home Experts

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    This is the gap above the door that was going to be filled with insulation only.
    Brian M.

    I do not recommend UHE and would strongly advise you look elsewhere if deciding on window / door replacement companies. Good points: - Sales process went smoothly (rep was responsive, polite and took good photos/notes to document the project/plan). The sales experience, combined with strong Google reviews helped us select UHE. - ProVia window & door products appear to be solid. - Lucas, who was re-assigned to our project after significant issues (see more in the negative section) was excellent, hard-working, polite and UHE is lucky to have him. Negative points: - Installation process was a disaster, with an inexperienced crew that was new to UHE (evidenced by the installation manager telling them if they wore their UHE shirts, showed up on time and did a good job, they could get more work). They nailed the t-shirt part, but failed at the rest. We also had an installation manager who was nice/friendly, but did not demonstrate a quality mindset, did not catch / remedy any issues (and there were plenty) and seemed disconnected with her crew. A few examples include missing screws on door hinges (holes for 4 screws in each hinge, but several only had 2 or 3 screws after we were told the door was complete), missing an entire side of support screws when installing a new window, using insulation to support/fill a 1.5-2 inch gap above a door rather than filling it with a board (they called their top supervisor and were told filling it with insulation was wrong and had to fix this) and not hanging an inswing door properly (uneven gaps around perimeter of door - this was another one that the crew said was "done" and then later was re-done by someone who knew what they were doing). The crew was also 1.5 - 2 hours late each day, despite telling us each night the next day would be different. These are just a few of the issues, but hopefully show you enough to caution working with UHE. UHE did assign us another crew & installation manager after we experienced 3 days of continuous issues and felt like we had to have eyes on the work to identify & communicate issues as they arose. The situation did improve with a new crew, but there were still delays due to miscommunications between workers & management and overall, it didn't seem like a well-run company. Lucas was the one highlight (assigned to fix many of the issues from the first crew with another co-worker) and if you get Lucas, you've got a good one, but do you really want to roll the dice with UHE and take the chances of getting a bad crew and an installation manager that will pop in/out while balancing multiple jobs? I selected UHE because of the strong Google reviews, but would caution others to consider other options as I can't recommend UHE based on our experience.

    Missing paint on new screen door where the front door handle is hitting it

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    2 months ago

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    10 months ago

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    1 year ago

    They are such a nice and professional team. Very knowledgeable and always willing to answer questions. Very grateful for that team!

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    2 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    10 years ago

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    Heather B.

    As always Nikki, it was a pleasure working with you!

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    15 years ago

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    8 years ago

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    15 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - United Home Experts

    Review Highlights - United Home Experts

    The project manager was Scott Renfrow and he was responsive, attentive to my questions, needs and follow up.

    Mentioned in 4 reviews

    Read more highlights

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    Done Right Roofing

    Done Right Roofing

    4.2
    (17 reviews)

    I couldn't recommend Done Right Roofing any more highly!! Anyone that is getting their roof…read morerepaired/replaced should absolutely contact them. Once my girlfriend and I decided it was time to replace our roof, we contact a few contractors to get estimates. From the very beginning Done Right Roofing (DRR), was totally focused on customer service. When we received the estimate, we also received several other PDF documents from them including references, color option information, a certificate from the BBB, client addresses where we could see the color options in person and more. The list of references wasn't just 10 or 20 names ... it was more like 400!! It's worth mentioning that DRR was also the least expensive estimate we received. I got a very nice follow up call from Jim to check in and ask if we'd made our decision. Of course we had and booked the date. Jim went over what we should expect and how we should prepare for the day. The crew and materials arrived at the time and they began work around 7:30am. The work went very fast! They finished our detached garage by 11am and the entire job was complete and cleaned up by 2:30pm. We couldn't believe how fast it all happened. There was a "walk around" after the job was completed to make sure we were satisfied, which we definitely were and still are. The roof looks fantastic and we're completely satisfied with everything DRR did for us. As I mentioned in the beginning, we highly recommend them!!

    John and his crew were an absolute pleasure to work with. I called the company to get a quote and…read moreJohn was able to give me one within minutes using some software that allowed him to see my roof (size, slope, etc) from space. Scheduling took a little longer than usual due to all the rain we had this fall (certainly not his fault) but his office crew kept in contact with me the entire time and gave new dates when needed. The actual work was done in one day and it was something to watch! How they stripped the old roof and put on the new one on a 3600sqft house in under 8 hours is beyond me but they did it. They then did a great job cleaning up so I am 100% satisfied. Highly recommend!

    Egama Roofing

    Egama Roofing

    4.6
    (9 reviews)

    I wish I could give Egama Roofing 10 stars! We had a contract with Egama for replacing roofing on…read moreour shed. It was quickly finished and well done. We were also having them replace a skylight over our addition. The skylight had leaked off an on since it was installed 20 years ago. It had been looked at by several companies over the years and no one could provide a solution . The skylight replacement was a problem because they could not find a replacement to fit the measurements. The guys came out several times. A couple of days ago, Elmer came out and spent some time making noise on the roof. When he finished, he said that the skylight would not leak anymore and that there was NO CHARGE for all the work they had done. As it turns out, the skylight had been installed incorrectly which is why the measurements were off. Elmer took it apart, figured out the problem and reinstalled it the right way. I repeat, NO CHARGE, event though we agreed to pay over $1,000 for a new skylight. He said he wouldn't do a job that was not needed. Yesterday we had a torrential rain and there were no leaks! I asked Elmer if he was the boss and he answered modestly that he was a "team member." In fact, he is the owner of Egama. Egama is an excellent, reasonably priced roofing company. Most important it is run with honesty and integrity!

    During the pandemic, unfortunately our roof started to have some problems. We have asked a few roof…read morecompanies for estimate. We found Egama roofing from GAF as certified contractor. This is our first time working with them and they are awesome! Both owners, Miguel and Elmer came together, explained every details to me, and provided us very reasonable price and best warranty. Yesterday, Miguel and Elmer with their crews came at 7am, they have done by 4pm, They also fixed a few deck issues even without we asked. very impressed their excellent job. I strongly recommend Egama Roofing! Thank you!

    United Home Experts - roofing - Updated June 2026

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