Agency has poor communication, follow-up, & is unprofessional. You have to call/email numerous…read moretimes to get a response. It was absolutely necessary to check the policy because it is common to find errors. When pointed out mistakes they blame you for making changes to correct their mistake. Learned more about options at Erie from other places that was never shared by Obsborn over the years.

Please be careful with this agency. Pretty sure those that have written reviews are relatives…read more Read the actual policy.... NOT THE DECLARATION PAGE. Chris Osborne is good. His wife,... not at all. She's not a good fish is the fish bowl

Switched from State Farm to Progressive first of year.They provided a rate that I agreed to and…read moresetup premiums to be deducted from checking account which saved money.After 6 months they increased fees $25.00 per month.Didn't have any tickets or accidents.When I spoke to customer service they said the fees to start in Jan. were only for promotional period and increase was correct. Said promotion was listed in fine print of contract.Going back to State Farm and never again using Progressive.

Irvington Insurance provides me with great service all around. From my business to auto to…read morerenter's. I appreciate their professionalism and their customer service. They explain everything are ready to serve you. If you are looking for a great agent, look no further.

Just switched to Erie Insurance per a great agent, Nic Easton, with Hometown Insurance in…read moreBrownsburg. Nic worked to help us find and acquire better insurance for a better price. He was very knowledgeable and professional, and helped us understand just what we were covered for and why. The whole team at the Hometown office was efficient and helped make the transition very smooth. We highly recommend Hometown Insurance for their service, knowledge and professionalism. Rob & Vickie

I have utilized Hometown Insurance for years now and have received nothing but the highest quality…read moreservice. These guys work hard to save you money and also as importantly in our busy lives, time. Always available for questions and help when needed and they strive to find you the best products to meet your needs at the best prices available. Highly recommend Hometown Insurance for all your needs! Give this group a shout and see how you can save time and money. Thanks again!

My insurance broker, Blaire, works here, and I love her. This is a great place for all one's…read moreinsurance needs; they all work very hard to get you the best deals. Anytime I call Blaire with an insurance question or need, she handles it! Highly recommend.

While I appreciate Ashlin Hadden removing one of her slanderous comments, it is unfortunate that…read moreshe has chosen to replace it with yet more slanderous comments. To rehash, I was provided incorrect information about coverage. Communication was horrible and follow up is horrible. After sharing my frustration over business lost and poor communication, Ashlin provided me with more options to meet my insurance needs. Instead of going on with her agency who had provided bad advice, I cancelled my policy that was useless for what I needed and asked for. At that time Ashlin began calling people she didn't know and asked them to not do business with me. She also unilaterally tried to cancel a second policy. I reached out to IDOI who communicated to me that since Ashlin did not ultimately cancel it she was not cited however, they stated, they advised her that her email was inappropriate and should not have been sent. She reportedly tried to say to them it was a "suggestion" but they felt it presented as though she was unilaterally cancelling it. She then slandered me here and on multiple other sites. She also called an insurer to tell them I was not being transparent with my intentions for my home, a false claim she's made over a dozen times. Not just was I advised incorrectly but when I did not agree to continue my business relationship with her, contacted IDOI and initiated a withdraw as a result, she began reaching out to unknown (to her) third parties and making false accusations and responding to accurate reviews with false comments that have negatively impacted me . Highly unprofessional, immature and caddy, in my opinion. Again, thank you for removing some of the most egregious and malicious comments - I am glad you realized your lie. I should not have to come on here and defend my character because you're choosing to defend your business with lies and defamation.....had you have just said sorry, like I asked, I would not have felt the need to write a review of the terrible experience. It's not the mistakes you made, it's how you handled them.

As we have continued adding cars and younger adult drivers, our insurance payments skyrocketed with…read moreour previous insurance company. I requested a quote online for Erie and Nick of the DeRoss Agency reached out to me to get further information. He was very thorough and created multiple quotes with the different options we discussed. In the end, he saved us nearly $1000 per year on our car and our home insurance was at nearly the same cost but we have much higher coverage limits now. I would highly recommend Nick and his agency!

What a great company! We searched for the top rated insurance companies for our home and cars, and…read morefound Erie to be one of the best. When contacted by Nick, we were provided with outstanding service and support. After deciding go with a new insurance company, we made things a little more difficult by buying a new house, and selling the old one. Nick was fantastic at help us ensure we were set, for both houses, and providing information throughout the process. He also interfaces with the mortgage company, which led to a very smooth closing. Top notch in our book! I recommend giving a Nick a call, as he will give you preferential treatment.

I have never in my life had to deal with a more incompetent company!! I have been dealing with a…read morequadro and dispersment for 6 months. They have lost paperwork and no one knows what is going on. I was to get my money months ago per one employee. Then another says my paperwork is not filled out right. I think it is time to get my lawyer on this. Do not place your money with this company.

This agency provides very quick turn around times and excellent rates…read more I would highly recommend to friends and family due to their excellent service!!

Brian did a great job transferring my insurance over. He saved me a boatload of money! The service…read morewas great and I know that will continue. I couldn't be happier with this group.

I've been with AAnderson Insurance, in my case with Amy Anderson Young, for several years since my…read moreprevious broker departed from my insurance at the time and transferred my policy to a different agency. To be honest, at the time I was resistant and had every intention of canceling my policy. However, Amy reached out to me and heard my concerns and committed to earning and keeping my business. To be honest, that's exactly what she's done. She's a broker. This means that she represents multiple agencies and works to get you with the one that will best meet your needs. When I first started with her, I was with a different agency that decided to get out of personal lines. We got with a different agency and I likely ended up with better coverage for the same price. I've not had a claim since she's been serving my insurance needs, but anytime I've had a question, concern, or problem she's responded in a timely manner and gotten a quick and easy resolution. There were a couple hiccups when I transitioned to a new company, but she worked through them and made sure everything was good and I was protected. She's friendly, attentive, and responds quickly. She makes recommendations, but she's not constantly trying to sell things and she has a nice balance so she's never intrusive. I'm admittedly a fairly stable customer. While prices matter to me, I tend to be fairly stable and don't tend to shop around a lot. I also pay my bills on time. I'm probably someone who is most concerned about customer service and Amy has been top-notch from day one and has done what it takes to earn and keep my business. I'd definitely recommend her and/or her agency - she offers home/rental, life, auto, motorcycle, umbrella insurance, RV, and Boat/Watercraft.