Looks like everyone's having the same problem. Sephora uses this carrier and it's already been…read more"delayed" 3 times now. Won't be ordering online any longer but in store. I will give this the benefit of the doubt only because no one wants to frickin work anymore and they might have staffing issues. Hopefully I get my package soon.

What a garbage company, they damaged my order from Amazon, the box was smashed and they tried to…read morepoorly fix it with tape, then turned the box around for the pic, the absolute worst delivery company out there! Don't ever use them if you can avoid it!

Always friendly and are proactive with options to get packages delivered emphasizing speed or…read moreprice.. they leave that decision up to the customer. Recently dropped of packages and the business computer was down due to internet issues. Proprietor offered to have me leave the packages and he'd call me when his system was back up so I could pay at that time... saved me a return trip & I appreciate the creative problem solving!

I suggested that I send my small nightstand shrink wrapped or crated then shipped on a wood pallet…read more They ("E") said no I didn't need to do that, he suggested I should just wrap it and ship it in a cardboard box. The nightstand got destroyed. And then Fast Freight left me hanging. Asked him to refund the $450 and he refused. Then I asked him, as the shipper, to put in a claim with Fed Ex and he never did. - Poor customer service and I am understating how bad they were. Then they lied about the situation to Better Business Bureau. Dishonest

Excellent customer service, they are open on Sunday-which is so so very helpful. I had the pleasure…read moreof dealing with Matthew, he listened to my needs and was very attentive. They did not have the ability to help with my project, but get this, they called me back with a referral! I highly recommend this team and company. Thank you!!!

If I could give 10 stars, I totally would! They provided better customer service than I have ever…read moreexperienced, in any industry, in my entire life. Not at all kidding...And I had never worked with them, or ever heard of them before I called with an urgent, last minute, and desperate request. I am still amazed. From out of state, I called at 3:45pm on a Thursday with a highly urgent request, we needed to deliver an official document to a government agency by 5pm at the very latest, 75 minutes from when I called. That document hadn't even physically been printed yet. They printed and had 40+ pages hand-delivered all in 1 hour and 3 minutes; it wasn't even a problem for them, and I didn't think it was possible, I had all but given up hope. Wait, It get's WAY BETTER... The very next day, the agency called me at 3:15 pm and needed 3 more copies delivered, by 5pm, not a second later. I immediately called Fleetstreet, there was nobody else I was calling, and they had three more copies printed, and hand-delivered within 90 minutes, ahead of our deadline again, TWO days in a row!!! Not only that, they were an absolute pleasure to work with. Truly, they were some genuinely nice people, with a genuine desire to do right by the world, that can totally destroy any possible task imaginable. I am so indebted to them, there are not nearly enough thank yous possible. I hope they continue to build this business, grow it on a massive scale, and take over the entire state...in any and all industries they want to!

This is probably a shell company of some sorts. They use an answering machine to screen calls-found…read morethis out when trying to call in to complain about their personnel parked in a USPS box drop off area. In Idaho Falls this individual was parked in the USPS drop off point in front of the Fred Meyers store. Parked and plugging up the driveway. The miscreant got out of the company van after several minutes-walked to the back of the van with a smug look on his face and flipped me off after making a derogatory statement. This is an example of a company to avoid like the plague, if it's even legit. Based on the behavior displayed by this person, who is probably the one man band for the business- I wouldn't trust him to transport a loaded and dirty diaper.

Great Service! I needed something from Boise to Idaho falls and everything was received the same…read moreday! Thank you ​

I've had no less than 5 deliveries from this company. Every single time there was damage. In a…read morecouple instances, worked to my advantage as Home Depot had to give me a discount, but more recently had a shipment of large format tile arrive with 4 out of 7 boxes of broken tile. It was the only thing on the truck. The tile company sent out replacement, and today instead of my scheduled delivery i get a message from them with excuse why didn't deliver and also that the shipment appears to be broken. Seriously, how does a company stay in operation like this? It's not the tile co.panys fault and now they've sent out more tile they lost money on. Diamond needs to change their name to Disaster Lines.

The absolute worst delivery company ever. They left a pallet of jars on the literal street where…read morecars can hit it in the dark. We asked them to move it and they refused because there was snow on the driveway and the only had a hand pallet jack. Incompetent and rude. It's ok though, I had another company come move it and my attorney is sending them a nice bill.