Service was horrible and the employees there are very rude and not helpful at all they had me…read morerunning back and forth of two different locations saying they had the trucks available but when i arrived there they said they had none and was very rude about it, when I already had a reservation. They definitely do not value their customers rather spend more to hire a mover to be honest.

I experienced awful customer service. They handled us poorly…read moreat this location. They gave me a U-Haul with a broken hose, I wasted money putting gas in it, and I had to return it in the end.

Great place to rent items from and friendly service, I highly recommend this location for all your…read morerentals

Equipment & service team were great. We needed to rent a tiller - Economy Rentals & the team were…read moreable to set us up with the tiller & truck to transport it to our project. Staff were super knowledgeable & responsive. We even had an issue with our starter pulley once we started using the equipment, but they came quickly and we were back up and running. Great local shop, wish we had known about it before we started working on our house projects.

Severely overcharged a nonprofit and unwilling to make it right…read more Our nonprofit band booster organization rented a truck from the Anaheim location at 1625 S State College Blvd., for a school event to transport student equipment. The base rental cost was about $250, which was reasonable. However, after returning the truck, we were charged an additional $178 for fuel, which is where the problem lies. We drove the truck 58 miles total. Based on standard fuel efficiency, this should have used approximately 4-5 gallons of fuel. Instead, Penske charged us for 21.5 gallons at $8.10 per gallon, an amount completely disproportionate to the actual usage. When we questioned the charge, we were told the truck had a 115-gallon fuel tank, and because the fuel gauge showed a difference of 3/16 of a tank, they billed us accordingly, regardless of the fact that the mileage driven mathematically does not support that level of fuel consumption. This would equate to an absurd 2.7 miles per gallon, which is not realistic for normal driving conditions and minimal cargo. Despite explaining the math, the mileage, and the situation (and despite being a nonprofit organization working to support students) Penske was completely inflexible and unwilling to adjust the charge or offer any goodwill resolution. While the explanation technically "made the math work," it ignored common sense, real-world fuel usage, and basic customer service, especially toward a nonprofit simply trying to get kids' equipment to and from an event. This experience left a very sour taste. We will be extremely cautious about renting from Penske again and strongly advise other nonprofits and schools to fill the tank exactly to the original level or risk excessive and unreasonable fuel charges. Very disappointing.

I've rented box trucks from this location many times. They always have trucks available, the rental…read moreprocess is really quick, and the trucks are always clean. Love that the trucks have a reverse camera. Paula is always very helpful and friendly.

I met Nick at a gas station. I noticed that he was transporting a forklift on a trailer and I…read moreinquired as to how much to rent for 3 days. He gave me a great price so I couldn't say no. The rental process went extremely smooth and I was able to complete the remodel jobs I was working on in a 2 day period. I returned the forklift a day early and Nick was very understanding. I will be calling Nick in the future when I am need of other machinery.

Hi , be advised they will charge you $70.00 insurance without explaining and letting you know…read moreUpfront once you are renting . It will appear on your bill once you return the truck . I think this is a scam or fraud !! you should be advised verbally and then you will sign for it , be careful .

The staff is great at this location. We got some…read moremiscommunication when we booked a truck online through their customer service but Samira and the lead manager (I do not remember his name..) fixed the problem and were great. They were very professional, friendly and calm and offered us an amazing option to resolve the issue. I would love everyone will be so professional in their business.

This was a great storage unit. I would recommend! It was clean and affordable, I would say though…read morethat they sold Me on a promotion that was like 85$ a month then all of A sudden I was paying for 115 or something like that.

I can't begin to express how incredible Howard at the Construction location in Irvine, CA has been…read morethroughout my entire experience. From our very first conversation to meeting him in person and even helping me resolve a small technical hiccup, Howard has been nothing short of amazing. Moving and figuring out what to store can be overwhelming and honestly, pretty nerve-wracking. I was unsure about what unit to choose or who to trust, but Howard made everything so easy. He truly listened, understood my needs, and made sure every single one of them was met with care and professionalism. Thank you, Howard, for your outstanding service and genuine kindness. Your attentiveness and warmth made all the difference, and I'm so grateful for your help. You are truly one of a kind!

Great team I love that storage…read more They always there to help whenever needed Price is reasonable Kobi Sunsolar US Inc

Went here to get my truck weighed for DMV registration. It was very quick and easy, in and out in…read moreless than 5 min. But that being said, $45 for something that takes 2 min is kind of a ripoff. Especially when Schorr Metals in Placentia does it for $20 or $25. I'll go back there next time despite it being a little further.

Caliscapes OC has been renting equipment from F&B rentals for a very long time now and NO WHERE…read moreelse comes close to the AMAZING customer service and well maintained equipment. CARISA P. is PHENOMENAL!!! if you haven't met her you must! She's highly knowledgable, kind and ALWAYS willing to help with equipment needs you may have. I highly recommend this place for rentals not just for the equipment but for the amazing staff that help. Thank you CARISA & F&B rentals for always making our experience a good one! Bryana Gonzalez Office manager @ Caliscapes OC

I am a loyal customer and vendor in Orange. I utilize F&B because of Carisa. She really treats…read morecustomers as family and always looks out for them. We were using a commercial chain and I stopped by and spoke with Carisa and she changed my mind. Personal service and great pricing. Carisa makes sure everything is correct and on time. She can get rentals we need in remote areas using her resources and getting it done and within the budget. What more can you ask?