I took care of my passport renewal and it was fast and efficient. The older gentleman with the…read morewhite hair did an excellent job. Took about 10 mins in and out.

Missing mail? Don't call THIS post office. The (very pleasant) Wes will give you the exact same…read morenumber you JUST CALLED (erroneously telling you that is the number to call for complaints) and when he picks up, again, he will tell you he can do nothing about your delivery issues. Nice guy. But this post office location is really bad. We miss mail constantly. The mailperson seems to come only sporadically. Then when the person comes, he/she puts mail in the wrong boxes. I feel sorry for the staff of USPS. I am unsure they test them for literacy. And whoever runs this operation does not seem to care about regular delivery, at all.

We called regarding a mail hold. Glen couldn't have been more helpful. Contacted our letter carrier…read moreto bringing our mail back to post office. The absolute best. Pleasant and responsive and helpful!!!

One look at the sort of beings employed here and you instantly know why quite literally every…read moresingle service they are supposed to provide either " isn't possible " ( which just means they're too lazy to do the jobs they were handed ), or it is done in the absolute worst possible manner. Of course, they hire based on who they are friends with, so the only possible way this location will ever improve is by firing the entire employee base and starting fresh, without engaging in any of the usual modern hiring practices and instead hiring based on merit/qualifications/experience. Until that happens, the rating of this embarrassment will only ever fall further ( not that it can go much lower than it already is ). Of course, hiding from false claims of " isms " and " ists " is infinitely more important than providing quality service to those in charge of such positions, having turned them into nothing more than a form of welfare by removing all meaningful expectations of such employees. At this point, if you want quality usps service, you'll need to drive north of Waterford.

This office is never open based off posted hours. They always close a few hours earlier than posted…read morewith a sign of staff shortage. Call before you go especially after 4.

Never open! Very frustrating. I always drive all the way over and they are ALWAYS CLOSED. Never one…read moretime have they been open. I have a package I cannot pick up or reschedule pickup because they did not enter my package information into their system! Very disappointing.

This USPS has outstanding staff! Jennifer, Michelle and Shakil are knowledgeable, courteous, always…read moresmiling and positive. I highly recommend.

I didn't go inside, I just dropped off a package in the mail. Parking is plentiful, and accesss to…read morethe mail boxes is pretty easy and straightforward. The insides provide access to all of the mailing materials you would need for priority and other shipping. Would ship items from here again

This is a nice little post office. Staff is generally very friendly and helpful. It can get backed…read moreup and crowded since there's only a couple windows, but they work hard to move everybody through quickly. They have all the basic supplies you need for mailing things out.

This post office performance is declining on a regular basis. A hold mail request means nothing as…read moreI keep getting packages and mail delivered on three separate occasions during HOLD mail dates over the last month. Staffing is poor to where they have to shut down during business hours. Also, a package with tracking was dropped off during non-business hours in their mailbox, only to never get scanned for acceptance and waited over a week for it to appear on their website. They at least admitted to not doing their job properly.

Never had issues with the troy office, Can be busy in the morning…read more If your in a rush you should not go to the post office.

The postal machine is never working or printer paper always out. Can we get these machines working…read moreso don't have to stand in line. A lot of nice people that work at this location and have at least 2 people at windows. Would be great to get more people at window but at least have 2 most places have 1 with 20 people in line.

The ladies that work here are top notch ! They take the extra time to make sure you are not over…read morepaying by using the Flat Rate packaging! You are in & out! ! Efficent kind & courtesy!

The postal lady Anna is not very friendly and didn't seem to want to tape up a box. Which I've…read morenever had that issue at that post office. Terry is always very kind and nice and always accommodating. She rolled her eyes and sighed because I wanted my tracking receipt.

Pretty sad. Undelivered mail, returned a pre- addressed envelope to Troy Treasury office for Winter…read moreTaxes as "undeliverable" unknown addressee. Sent a check to son in law in Florida two weeks ago. Still not received. Not the first time. Had to put a "Stop Payment" on the last one. Not trusting the post office. Gonna do everything by on line and other payment options.

Thank you privatization. The pro about this location is that it's opened until 9pm on week nights…read more The con? It's a subcontracted joint that's inside a gas station so the guy behind the desk is the same guy who works the gas station register and the same guy who takes inventory. Go somewhere else if you're short on time. We were there for 20 minutes with no line but with anyone trailing in the gas station to buy a coke or pack of cigarettes, he'd need to go and work that register...which makes sense I guess since the usps is only their side business but by the end of the wait the clerk said that the scale wasn't working and so we'd have to take our boxes to another location. What a waste of time.

I used to have great experience with this UPS store. Today they wanted to charge me $2 to put 6…read moreinches worth of tape on a box. So I will be moving my business to a different UPS franchise.

This is my preferred Amazon returns spot because a) there's never anyone in here, likely because…read moreit's far back in the plaza and b) the employees are always super fast and helpful. I can park my car, walk in, return my item and be back in my car in like 90 seconds.

We live in Marlette and Pontiac delivers the mail to them for distribution. Last Saturday, January…read more9th Marlette's mail was delivered to Deckerville. as of today, January 15th it still has not arrived in Marlette. This appears to be happening on a frequent occurance. Our bills are not getting to us and causing late fees. Can you please talk to the driver and ask that he gets it into Marlette and pays closer attention going forward please? it really is causing issues to us customers that still prefer to use USPS. Thank you. Barb Haranda, customer 1894 S Van Dyke Marlette Mi 48453

Hard no. Terrible business. Always one person working and long lines. No smiles, no friendliness…read morewhat so ever.