I switched to this for most of my post office needs after such poor service in other areas…read more Sometimes they open late?. But, Horace and the other lady at the counter are awesome at their job. Keep it up!

An amazingly clean post office! The staff were very nice & helpful. I just wish they had a mail…read morekiosk, that would be really helpful for small things.

Been in twice on Saturday morning and the customer service was great. Easy in and out to send a…read morepackage.

As a small business owner, I need access to the self-service kiosk. This location doesn't have one…read moreand in this age I think every USPS needs a self-service kiosk. Not all of us can make it to the post office during the lobby's operational hours. Bummer man.

the manager jacalina was so utterly and extremely rude. can tell she hates her job. terrible…read morecustomer service and so unprofessional.

Absolute worst customer I've ever experienced every time I come here. I've continued to come…read morebecause it is closest USPS to me, but I will now be driving out of my way just to avoid the continuous negative experiences here. I wouldn't typically take time out of my day to write a negative review but every time I come in the service team is incredibly rude, I almost feel like I and others have been bullied at times with negative comments from staff members, they remove the bells, and ignore customers for long periods of time and come out whenever they feel like it and by that time there is a long line built up. They also rate themselves on the kiosk before you have a chance to respond to the rating question.

I came to ship an order for my small business, since this location allegedly has a self-serve…read morekiosk. The outer doors were locked when I tried to enter around 6:50pm. So I guess they close the entire building at 5pm. And don't keep the PO box and self-service area available after lobby hours.

I recently had to ship a package and I found out this was the closest US PS next to me. The service…read morewas very fast and very efficient. The customer service was very kind and I was in and out within about 10 minutes. I will definitely come back here again.

DO NOT GO HERE. I REPEAT SAVE YOUR TIME ENERGY AND MONEY!!!!!!!!!!…read more I hope US Post office sees this and I hope the worker that was working on Friday March 11th 2026 at 1:30pm sees this. US Post Office is hiring some BOZOS!!!!! the lady that was working the front desk WOULDNT scan my fiancé's packages because it was too much and there was a "line". My fiancé just left because she would rather keep the peace but Fuck that Do your damn job. It's not that hard to press a button to print a label. Once the worker decided she wasn't in the mood to work she hid in the back while the "line" she mentioned just sat there. Then another I'm guessing newer worker proceeds to come out and say she can't help my fiancé either cause she's "not qualified to work the machine" Damn I didn't know pressing a button was rocket science. Hey US Post Office maybe you guys could compete with the big boys like UPS if you guys didn't hire these NPCs!!!!!!! Literally a newborn child could do a better job than the lady they have on schedule at this location. Worst person you could ever have representing your establishment. Paying someone money that doesn't even do her job. This is why americas economy is failing.

This location is getting pretty beat up on reviews but I had a great experience. The customer…read moreservice employee was patient, polite and friendly.

Their service is great. Matthew is very accommodating very helpful. I consider have a friend.read more

Hardest working guy right here. Always a great experience. Love you guys Wouldn't choose…read moreany other place for delivering my CBD bath bombs

I had a very uncomfortable experience at this USPS location on January 21st due to the behavior of…read moreone employee. In front of other customers, the worker openly criticized my "manners," which felt completely inappropriate and unprofessional. Even if there had been a misunderstanding, there is absolutely no reason to reprimand or embarrass a customer publicly. Customer service, especially in a government office, should be respectful and neutral. Being spoken to this way in front of a full store was unnecessary and demeaning. I expect basic courtesy when using USPS services, not public commentary or judgment from staff. This interaction alone makes me hesitant to return to this location.

Excellent and efficient service. This is one of the few United states post office that is open…read moreuntil 6 PM. A lot of the other ones close at 5 PM. I went in and they gave excellent service. The staff was very knowledgeable and was able to help me with my return. It is also really nice that there is ample parking space here in the downtown area.

Beware bringing important invitations to this location. I…read moream incredibly disappointed in the service here. I dropped off my wedding invitations at this location, and asked for them to be hand-canceled to prevent the machine from tearing up the invitation. The front lady insisted that they would be hand canceled, and put them in their "hand cancel" pile because she was unable to do it right in front of me. My guests have received the invitations and it is very clear that it has gone through their machine. Incredibly upset that there was no sure way to make sure that these were hand canceled, as the staff insisted that they were not able not do it in front of customers. I thoroughly regret taking our invitations to this location and stress to other brides to make sure they get hand canceled in front of you.

I have been going to the Turtle Creek Post Office for close to 30 years. They are excellent.read more

Came to ship a package. Process was quick and easy. Staff was helpful and friendly. Didn't have to…read morewait long at all. Prices were standard. Everything got sorted out without any hassle. Overall, a smooth experience. Would use again.

Employees are friendly and efficient. Normal peak times should be avoided. Self serve can handle…read moremany postal needs, but it requires some effort to learn system.