Great service and offer great feedback on custom design projects. Fingerprints service fast and…read moreeasy too.

This business is solid. The owner has been friendly and accommodating. My partner and I have…read morebeen with them for 3 years. They are always ready to assist. As my partner pointed out, the owner is amazing and our mail always gets to us. We only had a problem with one employee in the past not putting package slips in our box. It is so important that we do business with thoughtful and friendly companies. It is important for a business to not be rigid... and treat us fairy. The prices are reasonable too. We like Post net. *Too bad they do not have a branch in Roanoke VA. Fingers crossed. Ups in Roanoke had been the opposite of has proved opposite at one location, We tried to deal with UPS but that was disastrous! Post Net is a great company and they do their shipping through Fedex. Great business. They seem to care! We are staying.

incredible. professional the best of the best…read morebest ups to go to so helpful and accommodating

Pretty bad. I usually love my UPS experience. The people here don't exude enough expertise,…read moreconfidence or courtesy. I had three packages ready to send with two labels printed. I waited 20 minutes in line, then got rude comments from the guy when I grabbed tape for another customer. Then when it was my turn, he was distracted helping the other agent the entire time. Everyone was frustrated there. I hate being critical but they need some training and a sense of urgency here.

The postal carrier from the Ridge location on Patterson Ave is the worst. They have logged a…read morepackage in as being delivered but I never got it. When you call, no one answers the phone. Most recently, they crushed a 9x12 hard cardboard into my tiny apartment mailbox. The company sent me a new item and guess what? The hostile mail carrier crushed the replacement!!!! Big letters on the bottom-"DO NOT BEND" Kelly from the PO called, left a message to call her but again, no one answers the phone. They are worthless.

Branch closed due to storm that happened 3 days ago. Claim the internet's down. Only the PO can get…read moreaway with this

This is a complaint about the letter carriers from this Regency office…read more There is a big turnover for my route and the service is increasingly worse. Problem is either poor training and/or manager never fixes the problem when I complain! Carriers are now just throwing mail, prescriptions, etc. on the uncovered porch and not putting mail in the mail slot. Sp lazy and unprofessional. Also, blocking street traffic by not pulling to the side to deliver packages.

Usually this PO is efficient, but understaffed. However, I have a package enroute that arrived at…read morethe Sandston Distribution Center on 3/7/26 at 1:33 am enroute to my PO Box at Regency Branch and as of 3/12/26 pm still no notification has been placed in my box. The last tracking information said it was out for distribution to final destination. Where is my package.

Based on the notice left in my mailbox because the mail carrier didn't want to leave it at my door…read morewhich is right next to the mailboxes. The office opens at 8am but at 8:15a we are being told they aren't open yet. But they are there at work; right. Waiting til 830a and going back in before calling the corporate office.

I didn't mind this post office. It's my local one that has Saturday hours, so I wasn't surprised to…read moresee lots of cars in their lot when I rolled in. I had to mail a package and weekday hours don't really work for me with my job. Fortunately there were two cashiers working efficiently, and the line didn't take long at all. The lady who helped me was super fast and even thanked me for my patience. It was a positive trip to the post office, which we all know is not always the case! I'll return the next time I need to mail something on the weekend.

Had the best post office experience here. The employee was so kind to me and the patron before me…read more She was helpful, patient and informative. They had cool stamps and plenty of supplies. They even offered free snacks. Such a refreshing experience.

I received quick and friendly service at the Dabney Road branch of the US Post Office.read more

This Post Office is always closed. I was here today at11:am and they were closed. This is the 2nd…read moretime I have been to this Post Office, and they are closed. The hours are posted on the door and should be open. Why does this Post Office open and close when they feel like it? This person needs to be fired and the Post Office closed....

Glen Allen P.O. doesn't get my stamp of approval and it's certainly nothing to write home about…read more This nondescript brick building looks like it's falling apart. Lights are out on the overhang, "letters" are missing from the sign on the brick wall, crumbling concrete, potholes in the parking lot ... oy vey! A government post office needs to be maintained, and why this Glen Allen annex has been allowed to become dilapidated is beyond me. I remember this post office when I lived in the area as a kid, and it never looks like this, but it's been neglected over the decades. Inside the floors are so dingy and dirty, I could actually feel the grit under my boots. The rugs were filthy and the trash was overflowing. Empty cardboard boxes were strewn about and just grody. The little "garden box" out front was overgrown with weeds, and this place definitely needs some curb appeal. I noticed several customers just driving by the outside drop off mailbox with their letters, no doubt not wanting to enter this disaster. The hours are posted on the door, but I'd probably suggest going a few miles away to the post office on Sadler or Parham. I was tempted to give a two stars, because the service is decent and the greeting card kiosk was cute, but it was in such bad shape, I just couldn't. Please "deliver" some help to this post office! Makeover please!!

I hate to be that person leaving a bad review at a big chain retail but jeez the people working…read morehere must hate it. I tried shipping something and the guy quotes me $120 for the label and $50 for the box. He told the guy before me the same thing! My guess is he's just deliberately quoting with the highest rates so people don't buy it and he doesn't have to work. Smh. I went online and bought a UPS label for $18 and packaged it myself using a makeshift box. Crazy stuff.

Drew the manager is awesome. He is always upbeat and helpful. He has a good team as well…read more As we rent a mailbox at this store, we are regularly in the store to pick up packages. If one of the other team members can't find our package in the back, Drew ALWAYS can. Thanks for the great service you provide!

People here are usually SO nice, but... I guess Julia had a bad day. It happens to all of us. But…read moreno need to take it out on customers. I was the only person in the store besides her, and I stood at the counter without being acknowledged while she repeatedly walked in and out of the room, moving boxes around. Literally did not look at me or speak. Not even, "I'll be right with you," after she walked AWAY from the counter when I approached. When she finally came to the counter, I told her I was emailing a shipping label to the store. She looked in the computer and almost immediately said, "it should have been here by now." (Implying that I hadn't sent it correctly?) I showed her in my phone that the email was sent to the store's email address. She went back into the computer and found it, told me the price to print it and said "cash or card?" I swiped my card, which didn't work, so she rolled her eyes at me. I stuck the card into the card reader, it was approved, and she practically threw the receipt at me. Everything she said to me was in an accusatory tone, as if I didn't know what I was doing. I also showed her a QR code for an Amazon return and she told me I wasn't holding my phone right. Then she grabbed my phone out of my hand to enlarge the code. I could've done that but she didn't ask me to. Overall, just very huffy and inpatient and seemed bothered to even have to speak to me (or maybe to customers in general). Again- Julia, I'm sorry if you had a bad day, but being rude to customers (who may have also had a bad day and are still being kind!) won't help your situation.

I went into this store for the first time earlier in July. I had the best experience there…read moreparticularly due to the best counter person ever, Robyn! I was rushing trying to mail a package on my lunch break and she made the transaction go oh so smooth. I never want to go to the post office again! Lovely and courteous and knowledgeable, she made my visit one to remember! Please visit and look for Robyn when you do! Gleeful in Glen Allen!

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

All the employees are very nice, great customer service. I go twice a week and its nice to see the…read moresame employees there all the time. I definitely would recommend.