Very conveniently located in an area that has a lot of shopping…read more Easy to access inside to drop letters off in the box inside.

went there to get just a couple international stamps stamp. there were 2 females behind the…read morecounter. one of them was clearly goofing off. she did nothing but pretend to be cleaning her work area or walking off to the back every 5 minutes coming back and pretending to be fixing her work area. this went on until i left about a half hour later. she helped no one . i had two people in front of me and several behind. the first person just needs stamps and the only other girl there got him the stamps. the next person was sending a small 8 x 1o in. package. it took the girl a full 25 minutes to figure out how to do it. she just kept looking at her computer screen and playing with the paperwork. at that point i said to the lady behind me "this is unbelievable" not sure if she heard me. he left & i went to the same girl. she then said to me we're closed. i said what ? she said yep and started to walk away. it was 4:30 i checked my watch. they close at 5 pm. she then changed her mind i guess. returned and rudely said "what do you want ? " i said i just need 2 international stamps. she got them for me and i left. what a rude individual. i guess there is nobody supervising these slackers. i've sent many packages from here to hong kong with other clerks and the process has never taken more than 10 or15 minutes 'tops" the guy in front of me was sending his small package to columbus. what a joke. these individuals need to be disiplined.

The staff is very friendly and fast…read more I have never gone in and had a long line. The girls keep the line going. They offer everything for you mailing and shipping needs.

Super friendly staff and everything is always fully stocked. Will come out of my way to come here…read moreeven if it isn't the closest usps

I never leave reviews. I'm a busy person so I don't have time. Also, I was told if you're not going…read moreto say nothing nice, not to say anything at all. Unfortunately, I have to break that rule. This post office is hands-down, the worst post office I've had the misfortune of visiting. Due to my job, I visit regional post offices nearly daily and this one is the absolute worst. In particular, a woman with a thick foreign accent and blonde hair. She was so precise and meticulous (you'd think that would be a good thing, it isn't in this case) in her job, she was oblivious and uncaring to the massive line forming. She had no sense of urgency and she was giving every customer an incredibly hard time. So much that it had to be intentional. The person in front of me had a prepaid first class package they were dropping off that weighed in at 9.1 ounces. She would not accept the package because the person only paid for 9 ounces. I openly gawked in disbelief. I thought I was on some candid camera or reality show. I don't know what her problem is, but she should not be working in customer service. She does a disservice to customer service and I'm appalled she works in a capacity where she's allowed to abuse people because she doesn't have to account for her actions.

Busy post office. The inside retail lobby is a little congested. The way it is set up if you are…read morejust dropping packages and there is a line you pretty much have to wait in line to just put them down. The inside mail drops get full very quickly. Have had several packages get stuck in the drops and could get damaged.

There was only one teller but he is quick and very efficient…read more Its clean and organized inside and out. They have a drive up drop post box.

Tony is awesome, helped me so much with a huge order of certified mail. he was so patient and even…read morewith a long line at the very end of the day he was kind and courteous to everyone. thank you for your help and being a genuine, kind person to work with!

Unfortunately, I did not get the lady's name I dealt with but she was so rude, would not let me…read morefinish a sentence without interrupting, would not listen to what I had to say yet said "I hear you". Told me the info I was given by the Brunswick Postmaster Steve - that he lied to me. The forwarding address we gave (to Strongsville) was not processed properly and will now be delayed another "one to two weeks, we just don't know". "That's the way we handle things." I worked in cust serv for decades. If she were my employee, she would be reprimanded and sent for retraining and then just fired if that did not make a difference. I guarantee she would not have cared. And after reading other reviews, I see there is no sense in me going to the current Strongsville postmaster with these complaints as I do not believe they will be addressed. This particular USPS representative was dark skinned with long black hair.

most horrible postal service in the world . AWEFUL CALL CENTER i want to castrate everyone in that…read morebuilding . cannot get an explanation as to why my package wasn't delivered when my address was correct. obviously delivery driver stole it. never use this postal service

I had a very disappointing experience with this post office. I made an appointment for my daughter,…read morebut when we arrived, we were told the employee was on lunch and asked to come back later. We returned at the time we were instructed, only to wait an additional 15 minutes for the same employee. Additionally, when my husband and I scheduled appointments for our passports, our appointments were canceled twice without adequate explanation. This location clearly needs a better scheduling system and improved customer service. Appointments should be honored, and customers' time should be respected. I hope management takes steps to improve these ongoing issues.

Three separate packages taken into the post office were stolen and so was a $30,000 check! Luckily…read moreit was caught by the bank. This theft has been going on for over a year and someone was charged but it continues.

Our office building regularly goes without weekly mail delivery. When you call the listed number…read morethey put you on hold and then disconnect the call.

Better!! Staff is different than when I used to avoid this branch! Much nicer, more helpful,…read moreactually happy & friendly with customers! A world of difference! I don't mind going there at all anymore.

Good people. I send a lot of items overseas to my wife in Kenya. Never a problem. Easier to send…read moreher items than to bring her to America. Go figure.

terrible the people nice. That's reason why I gave stars. The USPS has lost my packages three…read moretimes. without any updates don't do the USPS schedule pick up. It does not work.

The people who deliver packages don't bother half the time. They don't even leave a note. I have to…read morecall and the post office says I was not home. I was, waiting for the package. Then I go to pick it up and there is a very long line. Two people are supposed to be there but one goes off somewhere all of the time. This service has gone way down hill.

Trying to ship something over seas. These people (Lacey) are about the most dry, unhelpful…read morecomplainers you could ever walk in on. Funny though while o was patiently sainting in line she spent 3-4 yucking it up with a friend while staring at me.