The ppl are fantastic it's the Post Office itself !!! There's absolutely no Air at all!!! With a…read moreline of over 10 ppl and the poor girl trying to works fast as she can!! She's miserable it's so hot 90° come on, get them some air in this place!!!

I called here and was on hold for 20 minutes with no one picking up the phone. So I drove here and…read morewaited 10 minutes to ask a question do you do General Delivery like no we don't and there is only one place I can do it at. The parking lot is dead and no customer and the inside is dead as well and still had to wait for someone to come from the back. If you need postal service do not come here at all!

Easy and convenient though parking was a challenge. I was able to pop in, purchase some postcard…read morestamps, apply them to my Clingmans Dome postcards and drop them in the slot. There is very limited parking in this part of downtown Knoxville, but I found a quick spot nearby. [Review 1188 of 2024 - 504 in Tennessee - 22211 overall]

Cannot get anyone to answer the phone at this facility!!! Had a question concerning our PO Box…read morethere and could not get any assistance. DO BETTER!

When one considers the number of government agencies that for any number of reasons, have managed…read moreto falter and sometimes fail, our Postal Service shines as an excellent exception to the sad norm we often encounter. In many countries these days, it's practically impossible to 'mail' something with an expectation that it will arrive unpilfered or undamaged. Not so with our USPS! Pilfering is virtually unheard of, and anyone found doing so is severely punished. Occasionally something arrives squished, but THATZ a rare occurrence. During 'rush' times there can be a line, true. But the clerks always take the time to insure that every customer ahead of you is fully served, just as they do with you. Quite often, they offer advice regarding the 'best' shipping options, too! I like that they offer shipping supplies, and there's a decent rack of holiday, birthday, and Thank You cards in stock. Yesterday there was a line. A line worthy of Christmas. An elderly gentleman was having trouble understanding the process of sending a package. The clerk was unruffled, and took all the time necessary to help the fellow ship his gift. All the while the smile never left her face. Even when grumbly patrons, tired of the delay, stood at her counter afterwards. And even when I approached asked detailed questions regarding changes in passport application procedures! ADA access is excellent. Parking here is good. The facility is clean. Exiting south (left) onto Maynardville Hwy can be a bit dangerous, but the light at Emory Road crossing will provide the needed gap for a safe entry if due patience is exercised. Are they perfect? No, but when measured against the oft failed norm of other public institutions, their dedication and attitude stands worthy of emulation!

The most amazing staff at this location. Always have a smile on their face and so nice to my two…read moregirls who bring my packages for my small business. My packages always get scanned in and sent to the next location on time.

Don't use the young high pike or Main st. Locations. I paid an outrageous amount for 2 day air and…read morethey lost the package. To add insult to injury, they refused to refund my money after sending me to a second location due to "system problems" the postal service is very minimal at this point and can't be trusted. Shame on the postal service. They must need the money.... I'll ship any way I have to to avoid using the post office ever again. They should stop promising things they can not achieve. Horrible experience.

Crazy good customer service! Highly recommend. They offer full service, packing, shipping pretty…read moremuch any method you want.

The girl there was very helpful. Even though their notary left she still printed our doc and told…read moreus where we could go to get it notarized.

Helpful, consistent service at this location. I highly recommend using their services.read more

Greetings, I work for an engineering company shipping with FedEx express overnight almost daily (if…read morenot daily). As engineers we ship soil,dirt,clay,rocks in durable plastic coolers with prices ranging from $104-$600 (X 365 days = $37,960 at minimum) daily. Recently I had a complaint from the service associate stating the driver is complaining about these coolers I sent are dirty (they are a bit stained but dry). Nothing that will dirty your clothes at all. It really sounds more like to me this driver or whomever it is? Is in the wrong business. My company has been in business for decades shipping. These number I have calculated only applies to one employee (me) out of several hundreds. I really hope FedEx management and corporate fix this with their employees, regards.

Pick up trash or give a discount on missed pickup.. Company's communication is not goodread more

TERRIBLE Service! We didn't receive a pickup (nor did we receive a call as to why) but when I…read morecalled to report no pickup, I was told that it was because the can was too close to the mailbox. We had to pay for the "pick up" that didn't happen. A couple of months went by with us being very careful to properly place the can in the proper space. And again, no pickup and no call. I called again and they said the can was too close to the mailbox! And again, I had to pay for no pickup. They can just decide they don't want to pick up your garbage, but you HAVE TO PAY ANYWAY! This is unbelievable! Horrible customer service, horrible trash service. I previously had Waste Management, but to save a couple of bucks we changed to WC. But after experiencing their "Pay for No Service." I am now once again a WM customer. You get what you pay for!

I got kfc today I got a family meal they didn't ask what sides but I ask if they come with the…read moreregular sides and she said yes we did not any white meat we got dry leg and alot of fat and bloody thighs it was nasty and no coleslaw very cheap chicken bad food we will not eat their anymore I was in cookeville tn

I would like to thank a young lady by the name of Ariel at Dearborn location. She was prompt, very…read morefriendly, on point when answering my questions and most importantly delivered to me the delicious chicken. I like her and her professsional way of doing her job. I will be back to see everyone there. thank you to Ariel and everyone on the team for their professionalism. Thanks again. Vickie McDonald