Someone at the Post Office is stealing my mail. Items I ship are tracked at the Post Office then no…read morefurther tracking and never found (5 times this happened in the last 8 months). For items to be delivered there is tracking that shows delivered and I did not receive them (2 times in the last 8 months). My items are entered into the tracking system then disappear.

Ordered from Amazon on 5/30. Was suppose to arrive on 4/1. Received a message regarding my…read morepackage. On 4/1 at 4/41 am my package was transferred to another carrier for delivery in Willis. 5pm PACKAGE Delayed in transit?????? I live in Willis! Second time this has happened! How the heck does this continue to happen? Thank goodness I ordered thru Amazon, if my package does not arrive by Thursday I get a refund. My two packages that have been lost, the common denominator is Willis!

Need more employees . Opens at 9 am , We got there at 10 to get passports, and as soon as we…read morewalk-in this employee rudely say if you're here for a passport we're done for the day .

1. They never answer the phone no matter what time of day…read more 2. They didn't scan my package I dropped off and now- a week later, the recipient is still waiting for it. I'll have to pack up my baby and go back up there. Wish they would just answer the phone!!

This lady was rude to me when I was asking for Information I was asking her nicely and she just…read moredecided to yell at me point her finger at me and proceeded to tell me Like if I didn't understand what does "we don't have any left" and we waited in line and this young man helped us.

Packages consistently not delivered/lost. Constant claims to find packages. In person service is…read moreslow and apathetic. I wish I could recommend a different carrier to places I order from.

My package clearly had my address in Huntsville, TX. How come 6 days after informed delivery said…read moreit was delivered, it is now in Warrendale, PA?? I am not sure why the employees at the PO are so confused because just a few days ago my bank debit card, clearly with my name and address on it, was delivered to a neighbor, who fortunately returned it to me. And to put the cherry on the flopped cake, I am not able to submit a claim until after the 27th of June, even though my package is in a whole different state, after being mailed from Houston, TX, not even a good 1 hour away! This seems to be the worst zipcode for mail delivery; 77340. OMG!!!

Went in for passports and the whole process went very fast and smooth. Both workers were had…read morecontact with were extremely friendly and helpful.

Two Post Office locations in Montgomery, neither answer their calls, our mail is being delivered to…read morethe wrong houses in our subdivision and you can't get help to resolve the issue. When you call either post office, you either get a message that hold time is sober 1 hr to speak to a postal representative or a busy signal & disconnected. Also, it has been over a week since anyone here in Montgomery has received their mail after a Tropical Storm 2 weeks ago. We have heard that everywhere else is back up and running since last Saturday (3 days ago). This is deplorable service!!!!!!

Extremely helpful, friendly, kind, knowledgeable and professional bunch that work here.read more

Mailing a couple books to our grandson. Using "USPS Book Rate" or "Media Mail" is a big savings…read more Easy to get to, lots of parking in the USPS lot. Thursday afternoon, there was a line.

Very Good professional service. Short Waiting time . My questions were explained satisfactory.read more

They tell me I have to pick up package. They deliver to my mailbox all the time, so why not this…read moretime.

This is an incorrect phone number, per the one who answered. I pressed the number listed. (It…read morewasn't mis-dialed)

Ok for a government institute. They don't lock the parcel deposit box inside on Sundays which is…read morenice. PO Lock boxes available as well.

Inefficiency at its best!…read more The Christmas Season, with a line outside the door, yet only TWO walk up clerks. THEN ONLY ONE CKERK/WINDOW!!!! I'm not certain how long it will take to get to the head of the line, but it won't be any time soon. And, they are trying to do passports also. That takes an inordinate amount of time with people filling out paperwork with the clerk, language differences, and pictures being taken. Then the unbelievable: One window closes and the clerk tells the clerk next to him, "I need help closing out". The one clerk left goes to help and there are NO clerks working! New management is needed.

I left an online message to inquire about my mailbox key. I was surprised I even got a response…read moreback! Calling the post office left the ringer on with no response. I spoke to the customer service named Erin. She was helpful and informative and is the perfect example of excellent customer service! Did you know if you lose your mailbox key, you need to pay $50 to get a new mailbox lock and not only your mailbox key. Your request will be delayed if you go to the post office not affiliated with your zip code. You need to show proper documentation to be approved.

This branch is top notch in my book. Always have enough…read morestaff to make your visit pleasant. Everyone is respectfull and go out of there way to help you. Best USPS of in the area with out a doubt.