I have a USPS account, but it wouldn't allow me to place a letter in the address where my friend…read moresays there's one. I went in to pay for the package and ask the question of how to write the label online. While waiting in line, I've noticed all the notes on the pixie glass from this worker's station. I mentioned to Marcus that he's so loved and I think he appreciated the compliment. As I was waiting in line, Marcus worked on two customers at a time. When one was finishing up, he asked the next customer to come up. He works very efficiently and fast! I asked Marcus how to write my friend's address next time. He was able to answer it and I'm glad I asked so I can avoid the lines next time. Thanks, Marcus!

I placed my order 7 days ago on Monday and it said it would be delivered by 2-3 days, and then it…read moresaid it would be delivered by 9:00pm the next week and still didn't come. I have absolutely no idea what the USPS is doing with my package...

Would be great if the ladies working on 2/22 would stop gossiping and giggling and actually take…read morecare of your customers. No one wants to wait in line while the employees ignore the customers.

5 stars because Postal Workers are amazing…read more This location didn't sync up with Apple Maps exactly correct and it tried to tell me I arrived when I was just a bit away at the bank on the corner of the road. Turn right when you see the Comerica Bank at L Don Dodson Drive and I recommend going slowly because the entrance is directly after for the parking lot and a different drive in a few feet after for the vehicle drop box. This location DOES NOT have a self service kiosk and they DO NOT have 'Flat Rate,' 'Priority Mail,' or 'Express' boxes, but they did have one 'Priority Mail' and a handful of 'Express' letter sized envelopes available. The lobby is open as most are for customers to access their P.O. Boxes after hours and there is a drop box for packages. Adding photos of lobby hours, outside collection drop as viewed from the lobby, and a map of location. Meh.

Thank you to Monique and Fayez. These two are a dream team at this location! Even with the long…read moreholiday lines, these two continue to greet everyone with a smile, speak slowly, treat all customers with respect, and are very efficient. Thank you to both of them for their patience and excellent customer service. Also, our USPS reindeer is cooler than yours! Great job team!

We have now had multiple bad experiences with this postal office. Staff has come across as rude,…read moreunhelpful, and confused each time. We have wasted time out of our day and gas money trying to go up here for a quick appointment (and then waiting forever past the time of said appointment to even be spoken to), and also witnessed other customers being treated with no urgency and having their simple questions unanswered. I definitely recommend going to another postal office next time.

As soon as I say something nice I get a letter sent back I mailed to a friend a month ago…read more...RIDICULOUS!!!

This is probably my favorite post office in Irving. I do fancy a self-service kiosk, but that's…read moreokay...they've got plenty of people working here and the lines move quickly. Not to mention, they're also open on Saturdays, when I frequent most...woot woot! They have a desk in the foyer that I like to use to get my stuff together before heading to the line. I feel comfy here and that's swell. The post office workers know what they're doing (even when I don't) and that is helpful, because they save me money.

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

This postal office has now lost multiple "money" related items being sent to me, and OFFICIALLY as…read moreof today, the mailbox had either been lock-picked, or open by someone else with a key (the only people being the USPS at this location) and ALL mail taken out of the box. Prescriptions, Credit Cards, you name it -- they definitely stepped away with a few more items than I'd have liked. Watch this location, and if you can, send your mail to Las Colinas or one of the other locations.

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!

No stars...friends and family NOT RECEIVING MAIL…read more Keep on trying ...100 years of poor service... Amazon, Fed Ex, and UPS can deliver in a day... Hope I wasn't sending something important!!!

About 5 months ago I bought 3 baseball caps on eBay and paid almost 108 dollars including shipping…read more eBay said that the package had been left in front of my door by the mail, which is not true. I went to the post office and complained, and they told me to ask my neighbors--what do my neighbors have to do with a package I never received? Later, I bought a New England Patriots jersey on eBay, and the same thing happened. eBay said that the package was left in front of my door, which is not true. I went to the post office and they told me the same thing, to ask my neighbors. This is the second time that this post office has lost my packages. I have a camera in front of my door, and that's why I'm telling you that what they say at the post office is not true.

I'm not sure why this doesn't show up in Yelp yet, so I'm adding it now. This location is only open…read moreMonday through Friday. Absolutely closed on Saturday and Sunday every week. Inside is one dropbox for placing previously addressed and stamped mail. There is also a mailbox outside to drop off mail.

It's been so long since I've left a review of this spot. You guys... this is a US Post Office like…read moreany other. Actually, I would argue that it's larger and has more parking and employees on deck than the average post office, but I suppose I've only been to so many in my life. I can't think of a time when I had to wait longer than a few minutes to be attended to, so no major complaints from me!!

My wife and I were getting our passports with our female daughter (not even one-year-old); the…read morewoman helping us was very professional and made the experience seamless. However, two male workers were graphically and descriptively describing women in a very sexual nature, saying things like, "Back in my day, I would've taken advantage of that young body regardless of how old she was." It made my wife uncomfortable, so she had to step out. Meanwhile, I didn't want to cause a scene with my daughter and just wanted to be gone from this location. One of the men was a significantly older white man, and the other was African American-looking in his late 40s. I recommend never going inside unless you want to potentially experience hearing or being treated to inappropriate and unprofessional behavior.