Slow and horrible customer service. They delivered my package to the wrong person and they signed…read morefor it. I opened up a case for a missing package and 48hrs later was told to pick it up this location. They can't find my package. You only have 1 damn job and get overpaid for it. I hope the post office goes Bankrupt

We recently purchased a second home near NAS Jax where our child stationed the house is on a brand…read morenew little cul-de-sac and in this county to put up a mailbox, you have to get a permit from the county. Since we are not here all the time we chose a locking mailbox, which means the post office has to now inspect it and make sure the key provided to them works , that takes 4 to 6 weeks , who knew !? We are going on month three now of having to pick up our mail at the post office. I'm glad this is not my primary address so I don't get that much mail here., I only have to come once every 7 to 10 days because this is the worst Post Office I've ever been to. The last two weeks I've waited in line over 30 minutes and there was no more than five people in front of me both times. (The first time I ever came here and went to the mail pick up window I was told you have to get in line. I'm accustomed to the tiny post office where my primary residence is, if you have to pick up a package, just press the buzzer and someone comes and helps you. Shout out to Indialantic Post Office! I can't for the life of me understand why they have only one employee working up front but even worse he's the rudest most unhelpful postal worker I've ever seen. I've not needed his help, but I spent a lot of time just standing there watching him. In the past two weeks, I have seen him argue with a coworker., tell a woman whose package has been missing and scanned in Jacksonville for the last seven days to go home and go online and fill out a form for somebody in Jacksonville to look for it. The woman stood in line 30 minutes and he couldn't process that request with her? She was an elderly woman she asked him for help with it more than once, and he kept telling her it's easy you could do it yourself and finally she left Today there was a woman probably in her 80s and her daughter immediately in front of me. The mailman that delivers to their house every day had sent them because he didn't know why the 20 magazines this woman has had delivered to her for over 15 years suddenly stopped coming, every single one of them. The guy at the front counter talked to them with a hint of disdain and like they were dumb. First he told her you have to take it up with your carrier and they must've told him five times carrier whatever his name is had sent them there because he has no idea why. By the way he was talking to them you would think they were demanding disgruntled customers when all they asked was if he could look in the back and see if maybe they were being held in a bin and he refused to do that he told her nothing he can do for her. She could wait on the side and a manager would come up. She said OK and moved to the side but he never called the supervisor. He told her he would do it in a minute On the other hand, the African-American gentleman who goes to pull your held mail in the back and bring it to you is the most helpful, pleasant man. They need to switch those guys positions. He should be working at the front counter, and angry, nasty guy with the spiky hair should be working in the back. The rating given is based on five stars for the man pulling my mail in the back and negative one for the front counter guy.

A US Post Office inside of a mall. How effin' brilliant is that?! Way to go USPS... you've done…read moresomething seriously right! Love using this PO. It's always practically empty, so wait times are basically non-existent. They offer all the PO services and are even open on Saturday mornings (no PO Boxes here though). The employees are really friendly and helpful. Maybe it's because they stay bored and they are genuinely happy to see you so they'll have something to do. LOL Even during the rush of Christmas they wait times are practically non-existant. Have a look at this photo to see what I'm talking about: http://www.yelp.com/biz_photos/us-post-office-orange-park?select=xH7thS_5zwUXHu9-tuGRog#ZBpIWfi4K9ja_GSQbHqYRg

I had made an appointment to get my passport here. Service was on time and she was very kind and…read morehelpful.

The self-service kiosk has been inoperable since Christmas of last year! You can't ship anything or…read morepurchase stamps. So now I have to drive back tomorrow. Defeats the point of a "self-service" kiosk when you can't do essential things. Waste of tjme.

Still raggedy. One person at the counter with a line and she had to go to the back of the office…read more If any PO shuts down, this one will not be missed. Same thing different day.

Samantha was so helpful at the post office! She guided me through sending my Certified Mail and…read moreeven sold me an envelope when I forgot one. Her kindness and patience made a stressful task easy -- highly recommend!

The postal workers here are the bomb especially for dealing with the one percenter demanding…read more people that walk thru these doors. Holy cow what a bunch of privileged white folks (yea I said it) how rude can you all be to cut in line when people are clearly in line and socially distancing. As Judge Judy says, don't pee on my feet and tell me it's raining, you were not in line, I'm not blind, I know who is in front of me. The postal employees put up with your mess all the time and should send your items to Antarctica! These postal folks here are handling things fast and have amazing during the pandemic and instead of patience you hear people asking things like "why are they closing a window". Well maybe they need a lunch Einsteinium! You eat and use the bathroom right? Give the post folks an air high five next time your in the post office because it's been a long hard year and a half for all of us!

I was very impressed w my visit to the local post office…read more I expected a line w it being the week before a major postal holiday however I was delighted to find all three registers open, being attended by jolly happy postal workers who were working efficiently & quickly as a team. They exchanged pleasantries with everyone - but it seemed different. They actually seemed to be interested in how your day was going. They even made eye contact!! They joked about splitting up stamps & having to decide which cards received which stamp, and so forth. It was a refreshing change in pace of all the holiday running, shopping, cooking & all that jazz. I will look forward to visiting the post office in our lovely new town, even during busy postal times! Enjoy!!

I have to start my review with stating that the US Post Office has gotten a bad rap over the past…read morefew years that isn't a fair assessment of all of the Post Offices across the Nation. I frequent our local Orange Park post office for Holidays, birthday's and when a package too large to go out via self-service requires assistance by the Clerks. I have had the pleasure of being serviced by Cynthia and Dawn during this Holiday Season. I must say, even with all of the "hurry up and send my package out to arrive tomorrow" attitudes by some, these ladies maintain their composure and keep smiling through the Holiday rush. I'm appreciative of personalities like theirs. The process requires us to work together to get the package on it's way and to it's destination (by filling out the right forms, add enough postage and make sure the contents won't leak all over other packages ;o), so to see their smiling faces and personable, professionalism aiding in accomplishing that end goal while following the strict guidelines, I just want others to know about my personal and pleasant experience. Their job is one that deals with the public at large - not an easy task to say the least, but I truly feel these women are representative of the willingness to not only do their job, but to do it well and they deliver on service in delivering our mail/packages. Thank you for that! Happy Holidays to all of the diligent employees at our US Post Office on Kingsley Avenue and across the United States!

This post office is really bad 3 times went to pickup a certified letter each time they tell me it…read morebeen sent out already when I get home no notice nothing ive ask them to leave it at the post office because I get home late goes to the post office the tell me it already been sent out how can I get mt certified letter its really sad ​

I usually don't go inside and just use the drop-off area where you pull down the lever and drop the…read morepackage inside. Went in there for the second time ever since the drop-off thing wasn't working. Tell me WHY when I handed the lady my package she just TOSSED it in with the rest of the packages? I'm very lucky that there wasn't anything fragile in there cause it sure would've broken. She just tossed it aside in front of me like I wasn't even there. I usually think that packages get banged during transportation, but I seen it now with my own eyes smh.

This office is supposed to open at 8:30am. 8:50 now and still waiting outside with a group of…read morepeople for someone to open the office. Very unprofessional.

Excellent customer service, support and staff . Highly recommend for your postal needsread more

Brightest, cleanest and most friendly post office I have ever been to. Huge parking lot and…read moreeveryone entering and leaving greets everyone with a hello and have a good day. So not New York. Can't say I especially like going to the post office considering the rates now days but coming here is a pleasure. These postal workers enjoy their jobs and are happy to help you.

First of all, this is a beautiful building. Its nice to visit just to see the history in these…read morehalls. Second, the young lady who waited on me was the most helpful & respectful person I've met in a long, long time. It makes you proud to have met someone as nice as this lady is. It was just a wonderful experience purchasing stamps here!