Slow and horrible customer service. They delivered my package to the wrong person and they signed…read morefor it. I opened up a case for a missing package and 48hrs later was told to pick it up this location. They can't find my package. You only have 1 damn job and get overpaid for it. I hope the post office goes Bankrupt

We recently purchased a second home near NAS Jax where our child stationed the house is on a brand…read morenew little cul-de-sac and in this county to put up a mailbox, you have to get a permit from the county. Since we are not here all the time we chose a locking mailbox, which means the post office has to now inspect it and make sure the key provided to them works , that takes 4 to 6 weeks , who knew !? We are going on month three now of having to pick up our mail at the post office. I'm glad this is not my primary address so I don't get that much mail here., I only have to come once every 7 to 10 days because this is the worst Post Office I've ever been to. The last two weeks I've waited in line over 30 minutes and there was no more than five people in front of me both times. (The first time I ever came here and went to the mail pick up window I was told you have to get in line. I'm accustomed to the tiny post office where my primary residence is, if you have to pick up a package, just press the buzzer and someone comes and helps you. Shout out to Indialantic Post Office! I can't for the life of me understand why they have only one employee working up front but even worse he's the rudest most unhelpful postal worker I've ever seen. I've not needed his help, but I spent a lot of time just standing there watching him. In the past two weeks, I have seen him argue with a coworker., tell a woman whose package has been missing and scanned in Jacksonville for the last seven days to go home and go online and fill out a form for somebody in Jacksonville to look for it. The woman stood in line 30 minutes and he couldn't process that request with her? She was an elderly woman she asked him for help with it more than once, and he kept telling her it's easy you could do it yourself and finally she left Today there was a woman probably in her 80s and her daughter immediately in front of me. The mailman that delivers to their house every day had sent them because he didn't know why the 20 magazines this woman has had delivered to her for over 15 years suddenly stopped coming, every single one of them. The guy at the front counter talked to them with a hint of disdain and like they were dumb. First he told her you have to take it up with your carrier and they must've told him five times carrier whatever his name is had sent them there because he has no idea why. By the way he was talking to them you would think they were demanding disgruntled customers when all they asked was if he could look in the back and see if maybe they were being held in a bin and he refused to do that he told her nothing he can do for her. She could wait on the side and a manager would come up. She said OK and moved to the side but he never called the supervisor. He told her he would do it in a minute On the other hand, the African-American gentleman who goes to pull your held mail in the back and bring it to you is the most helpful, pleasant man. They need to switch those guys positions. He should be working at the front counter, and angry, nasty guy with the spiky hair should be working in the back. The rating given is based on five stars for the man pulling my mail in the back and negative one for the front counter guy.

A US Post Office inside of a mall. How effin' brilliant is that?! Way to go USPS... you've done…read moresomething seriously right! Love using this PO. It's always practically empty, so wait times are basically non-existent. They offer all the PO services and are even open on Saturday mornings (no PO Boxes here though). The employees are really friendly and helpful. Maybe it's because they stay bored and they are genuinely happy to see you so they'll have something to do. LOL Even during the rush of Christmas they wait times are practically non-existant. Have a look at this photo to see what I'm talking about: http://www.yelp.com/biz_photos/us-post-office-orange-park?select=xH7thS_5zwUXHu9-tuGRog#ZBpIWfi4K9ja_GSQbHqYRg

I usually don't go inside and just use the drop-off area where you pull down the lever and drop the…read morepackage inside. Went in there for the second time ever since the drop-off thing wasn't working. Tell me WHY when I handed the lady my package she just TOSSED it in with the rest of the packages? I'm very lucky that there wasn't anything fragile in there cause it sure would've broken. She just tossed it aside in front of me like I wasn't even there. I usually think that packages get banged during transportation, but I seen it now with my own eyes smh.

This office is supposed to open at 8:30am. 8:50 now and still waiting outside with a group of…read morepeople for someone to open the office. Very unprofessional.

I have to start my review with stating that the US Post Office has gotten a bad rap over the past…read morefew years that isn't a fair assessment of all of the Post Offices across the Nation. I frequent our local Orange Park post office for Holidays, birthday's and when a package too large to go out via self-service requires assistance by the Clerks. I have had the pleasure of being serviced by Cynthia and Dawn during this Holiday Season. I must say, even with all of the "hurry up and send my package out to arrive tomorrow" attitudes by some, these ladies maintain their composure and keep smiling through the Holiday rush. I'm appreciative of personalities like theirs. The process requires us to work together to get the package on it's way and to it's destination (by filling out the right forms, add enough postage and make sure the contents won't leak all over other packages ;o), so to see their smiling faces and personable, professionalism aiding in accomplishing that end goal while following the strict guidelines, I just want others to know about my personal and pleasant experience. Their job is one that deals with the public at large - not an easy task to say the least, but I truly feel these women are representative of the willingness to not only do their job, but to do it well and they deliver on service in delivering our mail/packages. Thank you for that! Happy Holidays to all of the diligent employees at our US Post Office on Kingsley Avenue and across the United States!

This post office is really bad 3 times went to pickup a certified letter each time they tell me it…read morebeen sent out already when I get home no notice nothing ive ask them to leave it at the post office because I get home late goes to the post office the tell me it already been sent out how can I get mt certified letter its really sad ​

One of my favorite locally-owned and operated businesses to support in Fleming Island!…read more The service at this location is phenomenal! The staff is on their A-Game here and I always have a great experience. I've been coming to this location for quite some time now and here recently, they have remodeled the store in order for their staff to work more efficiently and effectively. After visiting a few times since the remodel, I noticed the vibe and it's definitely a good change. Things seem to flow better. From printing labels to doing Amazon returns and having eviction papers notarized to scanning and faxing important documents like contracts, trusts, wills and lease agreements - the employees have handled my issues properly and with professionalism and discretion. It's so appreciated! I really depend on this UPS location to get it right for me. And they do a fantastic job at a reasonable price! Thank you, Lori, for taking care of me this last visit and the whole team who all works together to make the customer experience consistently positive and pleasant. Kudos!

Today I was charged $11 to fax three pages. The woman only had to type in the fax number and hit…read moresend. Had she told me I was going to be charged that much I never would have used the service. I complain to the manager. He seemed more interested in getting the last word then satisfying my complaint. He refunded me two dollars claiming I was mischarged by the initial woman. My point is that I was charged with some people make as an hourly rate to fax three pages. While I was there I watched another customer get charged for a free Amazon return. I will never come back to the store again, nor should you. Shame on them.

I worked with Char and she was beyond amazing. She listened to everything I said and went over the…read moretop for me. I am so excited to hand out my look books to potential clients at the AmericaMart this week! The posters came out beautifully and they look gorgeous in my booth, also!

The current price to mail a large priority usps box is $26 at the post office. They charge $37 !…read moreThat's one example of their markup. We mailed a small package from there that went out of state. Even though we paid the postage at Costal Postal, the recipient had to pay another $4.11 postage due. Crazy. Will never use them again.

Still raggedy. One person at the counter with a line and she had to go to the back of the office…read more If any PO shuts down, this one will not be missed. Same thing different day.

Samantha was so helpful at the post office! She guided me through sending my Certified Mail and…read moreeven sold me an envelope when I forgot one. Her kindness and patience made a stressful task easy -- highly recommend!

Took a few tries before someone answered the phone but the customer service was outstanding! I had…read morea package that was stuck in transit here in Jacksonville for almost 6 days and Katie and Tracy worked hard on my service request and located my package! They kept me informed throughout the whole process! Thank you so much Katie and Tracy for assistance on this matter! I've been inside the post office a few times and sometimes there is a wait but I never had an issue with customer service. They've always been so nice, efficient, and took care of all my shipping inquires and needs.

Efficient and easy to do. Professional and courteous.very helpful in mailing my packagesread more

Awful! The lady I talked to was rude and offered no help to finding my package.read more

The postal service does a fairly good job at standardization of procedures so many times you get…read morethe same level of service no matter where you go. However, out of all the post offices I have recently visited I enjoy the one in Green Cove Springs the most. I have never had to wait in line longer than two people and the staff is friendly and focused on customer service. The post office is clean and conveniently located downtown. I do work in Jacksonville but if I have to stop by one, the Green Cove Springs office is the one I go to.